Listen Listen to your customers. We all talk to our customers and at times may talk at our customers, but are we really listening to our customers? What do your customers need? Are their needs in line with what you are offering? A lot of the time what the customer truly needs is different from what you may think they need. What are their goals over the next few months and year? What are you doing to align what you are offering with their needs? Communicate Communicate your message in a clear,...
Small business owners with tight budgets may find themselves focusing too much on getting the most bang for FREE, and run the risk of losing sight of what is really important: return on investment. While there are a growing number of ways to advertise your business online for "free," businesses must look closely at the real return of every marketing activity they pursue. One marketing avenue that every business owner should look at because of its ability to generate large investment returns o...