WHAT OUR CUSTOMERS ARE SAYING
Dorena is great!
Damon R. Decatur Georgia
Fast service and very accommodating
Jamey L. Alpharetta GA
I appreciate the ease of submitting a request on-line and immediately receiving a proof to review and approve. Thank you to the team at AlphaGraphics.
Deedra L. Atlanta GA
Julie does a great job!
Robert J. Alpharette GA
Fast and simple
Dante T. Atlanta GA
Thank you for your great service.
Quality product, fast service, great price.
Wes C. Atlanta GA
It was a pleasure working with Mr. Whitt, I hope I didn't drive him too crazy.
Tammi T. Atlanta GA
Thank you for your timely and accurate work.
Mark D. Atlanta GA
Very Satisfied with the customer service and the final product
Ann G. Atlanta GA
I truly appreciated that quick turn around
Friendly, listen to details, competitive on price, stays on schedule.
John W. Johns Creek Georgia
Excellent customer service and overall product.
Michelle A. Alpharetta GA
Alphagraphics always produces quality products in a timely manner. Much appreciated!
Danielle G. Atlanta GA
My experiences with AlphaGraphics have always been great
Carla A. Atlanta GA
Always Professional and orders are completed in a timely fashion. We enjoy doing business with you.
Joy G. Alanta GA
The book I had made turned out better than I imagined. Very pleased.
I must say John Whitt gave exceptional customer service. He was very patient and helpful!
Vickie H. Atlanta GA
I absolutely love the work Alpha-Graphics does. I can always count on receiving accurate, timely and quality products. John has even caught a typo or two on requests I've submitted, notified me and corrected prior to printing, which was Awesome!
Charmin E. Atlanta GA
Thanks for help with getting my order exactly how I wanted it. I will definitely be ordering from you again!
Tracey M. Atlanta GA
You guys did a great job, very efficient and quick!
They responded swiftly with multiple options and they were able to get me exactly what I needed.
Tye T. Atlanta GA
The ordering process was quick and easy, and the product arrived within a reasonable amount of time.
Dina C. Atlanta GA
Great customer service!
Karen C. Alpharetta GA
John was very helpful and very patient with a special paper request. He went beyond the call of duty to help us out. In the end, we did not place the order, but that was no fault of John's. Just simply a financial decision.
Lori A. Atlanta GA
Great staff to work with, products were accurate and completed quickly.
Nell R. Atlanta GA
Shamika Murray was always responsive, helpful, professional and courteous. Couldn't ask for more than that.
Jeannie K. NORCROSS GA
The entire process was very efficient and professional
Cecile went above and beyond - both to make the sale and then with customer service. I loved the product and working with Cecile.
Aaron M. Smyrna GA
Great customer service and a quality product!
WE are repeat customers of Alphagraphics and the experience has always been fantastic.
Mary E. Atlanta GA
Awesome customer service! So much appreciated!
Holly G. Alpharetta Georgia
Was pleased with the very fast service.
Tracy B. Atlanta GA
Cecile was professional, followed up, went above and beyond to ensure the product was ready in time. Great experience!
Amy E. Marietta GA
Don G. Marietta GA
Outstanding work, design, execution & customer care. Would highly recommend their team!
Warren G. Duluth GA
Cecile was wonderful! She was so helpful and patient with me as I had so many questions about printing my friend's wedding invitations. They had to be perfect, and that's how they were produced. Thank you very much!
I'VE WORKED WITH THIS TEAM FOR SEVERAL YEARS NOW ORDERING BUSINESS CARDS AND ENVELOPES. ORDERS ALWAYS RECEIVED IN A TIMELY MANNER. IF I HAVE TO CALL THE OFFICE EVERYONE IS ALWAYS HELPFUL, COURTEOUS, AND VERY PROFESSIONAL. I'M VERY PLEASED WITH THEIR WORK AND WILL CONTINUE TO USE THEM FOR ANY SERVICES THAT WE NEED.
Glenda F. Atlanta GA
Website is user friendly and fast
Jessica L. Chicago IL
I've been using the Alpha Graphics on powers ferry for printing services for over a year now and the quality is unmatched.
Bakar D. Vinings GA
Extremely professional, swift, and great look finished product.
Shannon Alanta Georgia
AlphaGraphics has always done a superb job for me. I have used them on about half a dozen projects - printing and hardback binding large books - each one done promptly and professionally. I have nothing but praise for AlphaGraphics.
Renae P. Marietta GA
Nathan did a fine job taking over my account and getting the job done well, despite a glitch with the initial cover material for my book, which was not AlphaGraphics' fault.
Great customer service!
Patricia O. Atlanta GA
Dorena was very professional, prompt, and courteous. Her communication was excellent....
Merrill S. Alanta Georgia
I loved working with Cecile on this challenging project to recreate some 20+ year old note cards for our president, so pleased in fact that I am bringing my personal project to her for printing....
Lisa F. Atlanta GA
Products looked great
James B. Roswell GA
Thank you so much to AlphaGraphics in working with me to get us our flying banners so quickly!
Your team turned a photograph of a hand-drawn picture into a banner for my team at work. They did a great job!
Email answered promptly; costs very fair; great job!
Karen Marreita Georgia
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.