ANNUAL REPORTS

Mark Lee and his team of professionals at Alpha Graphics continue to support us with the highest levels of responsiveness and dedication throughout these tumultuous and trying months of pandemic. They have not wavered or lost a single step in their ability to maintain our turn-around-times that has allowed us to support our clients without a single hiccup. They are truly the best in their industry both in quality-of-product and customer service but also, it is clear that they understand and care about OUR customer commitments 100% of the time.

I had a last-minute request, and the fantastic staff of Alphagraphisc in Arlington delivered an excellent service. Very friendly and efficient. I had a great first impression and will get more orders done with you.

Lynn was so amazing and helpful!

Absolutely top-notch customer-oriented service. A PLEASURE to do business with.

I had my wedding invitations printed here and they came out absolutely perfect! Lynn was incredibly patient as I changed my order several times, accidentally deleted the quote, and not to mention the delay on the order on my part due to Covid19. They even sent me a sample before I placed my order. Overall, my experience was excellent and I’ll definitely use Alphagraphics again!

My orders are always on time and made to spec. The services are fast and friendly. The products are always well done and of the highest quality.

Outstanding service!

Melanie has been great at keeping up with my orders and can handle a challenge, thanks for being great at what you do.

Our order was filled efficiently and accurately

Even during the CO19 Alpha Graphics was able to get my order processed quickly and the quality was incredible. Thanks

It was all good. Thanks

I have been satisfied with the level of customer service given by alphagraphics.

Always excellent

Just small things to improve the ease of ordering from beginning to end (however, Lynn has responded positively when addressed): delivery issues (that led to a pick-up), missing paperwork, and details missing on our packing slips.

We need a our printing done in a rush and it was!

Always very friendly and on time with deadlines.

They did a KILLER job on my mind-blowing wall graphic. I had a huge one done and it is seriously breathtaking. God bless them for all their hard work!

Always a pleasure working with Alpha Graphics and with my representative Lynn Lancaster- she always replies quickly to my needs.

Always a good experience working with Alpha Graphics.

Your promptness of processing my order! Love having Lynn back:)

Alex was very professional and conscientious!

everthing went very smooth,

Alphagraphics is the only printing company that we use. Our material is done quickly and always correct the first time.

You guys were very quick when I needed it! Thank you!

Mark, Great product and terrific service! I was hardly through the door when Alex greeted me. He efficiently but personably gathered info for my order. A proof review in a short day or two with a revision and I was picking up my order in almost no time. I had a quick email exchange with Gabriela in accounting whose records looked like I had not completed payment. She apologized after we realized I had followed my failed online attempt to pay (should have used something other than my iPhone) with a phone call during which Alex received my payment information and marked the invoice “paid.” Great interactions with Alex and Gabriela. Well done! Love my new business cards. Will be back. Keep up the good work. Richard

When I called and about the quote , the person I spoke with helped me very specifically and knew exactly how to walk me through all I needed!

The staff at AlphaGraphics is quick and precise. I've never had a problem with an order.

Mark Lee and his team repeatedly provide consistent high quality work. I've ordered from cheaper printers and got what I paid for, cheaper quality that sometimes reflected poorly on my business. For top quality, turn ot Alpha Graphics Arlington

Very positive

You guys are great! Alex always does a great job.

Melanie is always prompt in processing our orders. She goes the extra mile for us and we can always depend on great quality.

The Alpha Graphics team continues to provide the highest quality of products and support. I've been using them for over 16 years and have never been disappointed. Top notch outfit!

The team consistently meets our deadlines and provides fantastic service. Recently, we required a special size of card stock. I contacted several vendors who could not support. Alphagraphics had the card stock required and shipped quickly. The card stock was unique in that I sourced it--luckily I thought of Alphagraphics. Your team supported flawlessly.

Shonna was very easy to talk to and knew what I needed. Very experienced and professional.

We periodically use Alpha Graphics for different projects we have throughout the year. As a local business, we are happy to support other local businesses.

Have always provided quality printing with wonderful customer service.

Very responsive. Quality work.

Great job! Will definitely return for further graphic needs in the future.

This is a very well managed facility. We had a very nice lady named Melanie Lavender greet my wife and I as we walked in. Everyone in this facility is very helpful and polite with a hassle free experience. We will definitely be repeat customers

Very good job of important personal requirement.

very positive

Shonna is amazing! She Responds to me within minutes when I send her email her. She is on point so glad she has my account

Shonna is a literal rockstar. Every vision I had in paper goods for our wedding was executed perfectly and quickly. She even gave me ideas and fixed minor things without being prompted to do so. I have recommended Alpha Graphics to every single one of my friends getting married. The best customer service, incredible creativity and the friendliest staff that is eager to get your vision on paper! I will use them again in the future without any hesitation!

Super easy to tailor the design and fast turn around. My emails are always responded to quickly. Very professional.

Shonda was able to accommodate readily with fast turnaround.

I like having a contact to work with that is available for my questions, concerns, and needs.

Shonna is absoutely wonderful and always has been it is always a pleasure and so easy to work with her , quick , efficent and knows her customers!!!

Exceptional service from the staff at Alphagraphics.

Even with the transition of your reps; the customer service provided to us has been great. Lynn is our new rep and her customer service is on point with response time and quality and delivery of orders.