WHAT OUR CUSTOMERS ARE SAYING
You guys are awesome!!!
Dan was AMAZING!!!! He exceeded my expectations on all fronts from design to expediting my last minute order ahead of schedule!
You do a great job. Everyone I talk to has answers to questions, responds in a timely manner and you produce a great product. Clients have been happy with all that you've done for us.
Fast and reliable. Excellent end product.
I was new to the project - Jennifer and Vicki were very helpful.
Always quick to respond and service has been great.
I Have been extremely pleased with the service I’ve gotten from Alphagraphics. They have been extremely responsive any questions or concerns I had.
You’re a model of outstanding customer service from beginning to end. You took my simple draft and turned it into a work of art!
Jennifer was soo great and guided me all the way
Great customer service! Their turnaround time was super fast and I appreciated the delivery!
Prompt personal service
We never worry with C=Dan & Crew, they always get the job done fast, correct and with a smile!
Appreciated the level of professionalism!
Great service for a rush job. Greatly appreciated it. Customer loved the cards
i was just about to email you for another project when i got this survey. SO i am happy with the work!
Best service, pricing and product! I needed a quick turnaround time and they were amazing!.
Dan was very helpful with our order and our recruiting banner looks great! We've already had inquiries for job openings at our facility!
Dan and hist team have taken very good care of us.
Great experience! Amazing customer service! Highly recommend for all celebrations! Made my mom's birthday extra special! Would 100% use again!
Dan was outstanding, and he had great suggestions! I am thrilled with the final product and have already referred someone!
Always great at offering advice to improve quality of end product
Always attentive and flexible trying their best to fulfill my requests.
Good quality product and helpful staff!
The sign was printed quickly and available quickly. Options for delivery or pick up. The quality is great. Bright colors and I love the layout of the design and words. I also appreciate the variety of sizes available. The ordering process was super easy, too.
Thank you for being so accommodating!
It is always a great experience. You and Jennifer are very helpful and the turn around time is the best on placing and receiving an order.
everyone liked the banners. excellent style and quality.
Always love using AlphaGraphics!!!
Alphagraphics is always professional and provides product in a timely manner
Dan was amazing and got my order done quickly and delivered so fast.
I was thrilled with the quick turnaround (next day) for my yard sign for my college graduate. AlphaGraphics went over and above with creating a personalized sign that included the U of I college logo/colors, offering hands-free ordering/delivery, and even delivering my sign so that it was in place for (online) graduation day - even though I approved my sign too late to be included in that day's delivery!
Outstanding experience every time. Excellent service, pricing and quality products. Highly recommended.
Really personal service from Dan. It is a huge help to know that he will always recommend the best, most cost effective option so that I don't need to spend long comparing options.
Dan was super helpful in transforming an unclear idea into a sign. A pleasure to work with
Jennifer was great!!
Dan is amazing to work with.
Always a great experience!
I enjoy working with the staff! Great customer service and I look forward to each time I have a new project!
It was all so easy. I sent in my file, approved a sample and picked it up.
Thank you, everything is so easy with you, and all of you are very helpful.
The member was friendly and knowledgeable. She has provided the options and explained the benefits of each. The final product came out impressive. I would recommend to others and would visit for my next project.
The results are always perfect and the turn around time is very quick.
Alphagraphics is great to work with.
Dan and his team are so helpful and accommodating, always!
They went out of their way to get the project done and delivered before Covid-19 lock down. The service was amazing and makes me want to work with this AlphGraphics branch again.
Very happy with work. We are on hold because of COVID 19. I have a lot more work to give you.
Fast, Friendly, Accurate. Thank you for making the process easy.
Always fast delivery, excellent communication, including follow-up emails.
Working with Alpha Graphics has always been easy. When I took over ordering for my company, I did not have any past information on our Orders. Dan can always supply me with the information I am missing. My orders always arrive quickly!!!
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.