WHAT OUR CUSTOMERS ARE SAYING
Great personalized and efficient customer service! Would highly recommend!
Renee L. Carmel IN
It was refreshing to work with Alpha Graphics. They are professional, prompt and precise in their communications and they delivered a great product, on time! I highly recommend them.
Erin H. Indianapolis IN
Michael was very professional answered all my questions. I would definitely recommend Alpha Graphics.
Jane B. Fortville IN
Great customer service, fair pricing and on time delivery!
Steve B. Carmel IN
As someone who is new to high-quality prints, Lily, at the front desk, was very polite and helpful through the whole process. I appreciated the excellent customer service. :) If I need more in the future, I will be returning to Alphagraphics.
AlphaGraphics was able to work with a very demanding schedule that I had. The finished product was excellent!
Michelle C. Carmel Indiana
Very thorough and appreciate your suggestions for improving our materials
Tom Q. Carmel IN
The communication with the whole team was refreshing. The service was quick. They helped me bring my idea to life! I will continue to use Alpha Graphics.
It was a wonderful experience on a tight turnaround.
Greg W. Indianapolis IN
Our order was delivered on time as promised.
Angie M. Carmel IN
Quality is important to us. Alphagraphics gets the job done!
Mandy S. Indianapolis IN
Absolutely beautiful work. I have recommended your service to several artists I know.
Excellent customer service and great response expediting.
Brenda H. Bluffton IN
We really appreciate how quickly and efficiently you get things done!
Alissa H. Carmel IN
You guys always do an amazing job! Very quick and very professional.
Kelly Q. Carmel IN
This was the first time I have had anything like this designed and printed. Everyone with whom I shared what I needed was extremely polite and professional. They gave me suggestions, but never made me feel uncomfortable.The end product was beautifully done and just what I wanted!
Kay G. Carmel Indiana
HIGH QUALITY...BOTH PRODUCT AND PERSONNEL
Judy P. Carmel IN
Perfect, as usual
Rhonda R. Noblesville IN
Very satisfied with your professional service and the finished product.
Alpha Graphics always does a great job with printing our custom label orders. They are always very helpful and provide a very quick turnaround time.
Olivia D. Indianapolis IN
We have always received very good service and care at AlphaGraphics and I recommend any service there to everyone. Keep up the good work.
Appreciated the coaching on a first-ever project!
Dan T. Carmel IN
The process was smooth through all the stages.
Samarpan S. Middletown IN
You have a quick turn around and are very easy and pleasant to work with.
Alicia N. Fishers IN
worked with us with limited time and rushed orders. very professional and attentive. understood last minute needs for out of state partnerships.
Claudia G. Seattle WA
AlphaGraphics always provides great communication and have helped with extremely urgent needs. I highly recommend them.
Carmen H. Indianapolis IN
Excellent service and work completed on time and correct.
Steve G. Indianapolis IN
Everyone is always friendly and very accommodating. Our final products always look extremely nice and professional.
Lora S. Fishers IN
Your customer service is amazing!!
The team there are the best!
Larry C. Westfield IN
Friendly and worked within my budget
Donald B. Fishers Indiana
great to work with!! love AG Carmel!!!
Katie T. Sheridan IN
You guys are on it. Always double checking if anything looks odd and you are very responsive anytime I have questions or concerns.
Jeff V. Carmel IN
Great to work with! Worked with us on a tight timeline and our materials looked great.
Sarah S. Indianapolis IN
Great service & very speedy service
Terry P. Carmel IN
Always awesome quality and customer service. Thank you so much for the quick turnaround on my project.
Jo E. Indianapolis IN
Fast accurate high-quality service!! I have worked with other graphic artists and advertising companies and you folks give personalized rapid response service that is just great.
Wonderful to work with, accommodating, friendly, knowledgeable, punctual. You made my job easy.
Megan C. Carmel IN
Amazing!! The direct mail piece that Alpha designed with and for us has outperformed any other piece of ours in the last several years.
Sara G. Indianapolis IN
Easy, order and forget, done!
Dona C. Indianapolis IN
Very polite and prompt, and the work is excellent.
Cean B. Indianapolis IN
Alpha Graphics is by far the best at customer service and quality of product.
Susie M. Noblesville IN
Really appreciate the attention to detail from all aspects of the project - estimating, production and customer service
We love AlphaGraphics. Everything you do for us is top notch. Thank you!
Fay S. Carmel IN
I work from Boston, we had an event in the Carmel area. Everyone was wonderful to work with. They explained things, called back when they had concerns, delivered on time - with short lead time. Our banners look fantastic.
Always on top of it and our orders arrive quickly and correct
Laura H. Carmel IN
You are very professional but, yet still very friendly to work with, even when something goes a stray you will work until it is perfect. Thank you so much for doing all you do!
Joan S. Indianapolis IN
Your level of service and detail are unmatched! Thanks for always being so flexible, efficient and reliable!!!
Ryan P. Indianapolis IN
Mike Mackool has always been very helpful
Jordan C. Indianapolis IN
Amazing customer service - always professional, polite and nice, despite our often quick turnaround requests. Wonderful partners. We appreciate you!
Ali B. Carmel IN
PRINTING IS OUR BUSINESS. COMMUNITY IS OUR PASSION.
When we say every customer matters at AlphaGraphics Carmel, we have the numbers to prove it - almost 10 years of service to thousands of customers and more than 1,300 reviews raving about our commitment to quality, faster-than-expected turnaround times and innovative solutions.
That doesn't just happen by accident. It's because we're more than just a printer - we help your business communicate and take a personal interest in your success. Michael Kile opened the Carmel franchise in 2007, with more than 20 years of commercial print experience under his belt. His goal was to create an environment that focused on attention to detail and consultative service, using the latest technology and equipment to provide innovative solutions.
Given the overwhelmingly positive feedback from our customers, it's no surprise our own business has experienced success. AG Carmel was named a Center of Excellence two years in a row, in both 2014 and 2015, an achievement only a handful of other centers have received. And we've built a team that cares about each other and the greater community. We come together for fun events like our annual trips to watch an Indianapolis Indians baseball game, bowling nights and holiday dinners, or to support worthy causes through campaigns like Pets for Vets and AG Fights Hunger, as well as supporting our community by sponsoring local events like Porchfest.
MEET OUR TEAM
Whatever your challenges are, from customer acquisition to tracking your marketing campaigns, our team has the know-how to get the job done—right and on time, every time. We believe in recruiting, developing and retaining passionate, client-obsessed and creative individuals, which is why we consistently achieve the best results for our clients. Our team is the backbone of our business, and we can’t wait for you to meet them.
Owner & President
Michael Kile purchased the Graphics Center at the end of 2006 and converted it to AlphaGraphics Carmel in 2007.
Starting as a press and bindery operator while still in college, Michael spent 20+ years in sales and management roles for several large commercial printing companies in the Midwest.
With "Ink in his Veins" (even though he came from an advertising background) he has served as a director on the PII Board and has twice been a judge for the PIW Print Competition in Wisconsin. He is proud to be a One Zone board member.
If you can't find Michael at the office check the tennis courts!
Mike is a transplant from Upstate New York (we won’t hold that against him). He comes with several very successful years in each of the commercial printing and printing paper industries; has held various positions in sales, customer service and production management.
In his spare time, enjoys hiking, rollerblading, biking and reading; blues and classic rock.
Customer Service / Prepress
Mabel joined the AlphaGraphics Carmel team in 2016. She has 25 years in the industry working in customer service, design and graphics. She moved to Indy from Terre Haute and has her own pottery studio.
Stess has been with AG Carmel since February 2008. She has a BFA in Graphic Design and a background in design, print, and retail. She's also the mind behind our monthly newsletter!
She's got a pretty good eye for color and a weakness for fancy cursive fonts, Oxford Commas, and blank college-rule notebooks. In her spare time, Stess loves to play video and board games.
Production Specialist - Large Format
Jim has over 10 years of experience in the print industry, specializing in digital imaging most recently in the large format arena. He plays multiple musical instruments including guitar, bass, and drums. He is also an amateur photographer and enjoys cooking and woodworking.
Andy, his wife Jeni and his son Drew reside in Indy with their 2 dogs. Andy's a big fan of TV westerns, baseball and spending time with his family (in that order! ha!)
As a Hoosier, Andy also enjoys traveling the state and seeing the beautiful sights of Indiana.
Digital Key Operator
Matt came to AlphaGraphics Carmel in November 2014. He attendend college at Purdue and has spent a number of years in the printing industry.
Rhonda enjoys the ad specialty business and loves helping people find that perfect item to help promote their business. She is also our eagle eye when we need some proof reading done. She works closely with her assistant Sheltie, Charley Kile.