PRINTING FAQs
WHAT OUR CUSTOMERS ARE SAYING
The website is easy to use. The business cards look great.
Bridgett B. Highland Builders
Efficient and super fast!!
Ember R. Fort Stockton ISD
Martie and team are awesome!! We had some really tough, really tight deadlines and they met or exceeded them, no problem!! The quality is awesome, too! If they keep this up they will always have our business!!
Holly F. National Switchgear
Great customer service! Loved that we could get hard copy proofs before purchasing!
Melissa D. The Village Church
Truly satisfied with all your services. Your dedication and kind assistance makes us feel valued and prioritized the best that you can..
Madelaine S. Injury Management Organization
Team Steve is Fantastic! Always going above and beyond for our company with impeccable customer service.
Anna E. ChildCareGroup
I can't begin to count the number of times you have rescued us in a pinch. We have some challenging requirements and you always go above and beyond with your customer satisfaction commitment. I highly recommend you to anyone with a printing need. You are very much appreciated. Thank you!
Terry G. Aprima Medical Software
Alpha Graphics has always done an amazing job! Their customer service is wonderful. Team Martie is always willing to help.
Kayrn B. American Cancer Society
Professional, fast, worked very well with us. Have been using them for several of our church printing needs and will continue to use them.
Guillermo G. C4 Evangelical Covenant Church of Dallas
Extremely fast production and delivery.
Bob K. RealPage
Sarah and Lisa have always taken care of all our needs, always impressed with response time and quality.
Robert D. Infinite Packaging Group
Sarah and Lisa have been SO instrumental in helping the Events Team here at OnCourse Learning achieve success in their ability to handle our print requests no matter if they are 1 month out or 1 hour. We couldn't ask for a better team to work with!!
Coreena K. OnCourse Healthcare Group
I love that you are local and I like to support local businesses.
Arica S. A&A Active Backflow
I have had nothing but good experiences with Team Steve at Alphagraphics. They are always quick to respond. Steve is always able to get here to the office quickly if we need to see him in person. Plus you know we just love the treat bags y'all bring us! ;) Thank you for all of your dedicated hard work. The results are always no less than spectacular.
Victoria R. Commercial Equipment Company
I want to say" the ALphagraphics team is super attentive, I ask and 9 times out of 10 it is answered promptly". Customer service is a key element. And US team Steve does an awesome job. i have a few people that want to try other sources, and due to the effective pricing and delivery. there is no need. thanks much and God bless.
Dianne S. Prime Art & Jewel
Just Say YES LOVES working with Alphagraphics of Carrollton! They are always accommodating, understanding of project details, conscious of deadlines, etc.
Kara D. Just Say Yes
All my orders are always completed with excellence! Being the business that I am in, we always have last minute orders and Alpha Graphics are always right on it, and get us what we need quickly.
Jade F. Bath Expo and Window Expo
The AlphaGraphics Team Alpha376 is awesome to work with. Quality is top-notch. Worked with my on many options and gave me very responsive service!
Mike E. The Ewbank Group
The flyers and posters I had printed looked great and were delivered promptly. Thank you!
April M. City of Carrollton
Team Carla, is just AMAZING!!! The level of service was exceptional!!! I didn't really know what I wanted or how much work really goes into getting prints but Carla and Stephanie, was very patient with me and explained and help me understand every step of the way. I really appreciate their kindness and understanding. I'll be coming to them from now on for anything! I'll also be recommending anyone I know to Team Carla as well!!! I really can't say enough and how amazing they are! Thank you again for everything!!!
Brandon B. Cooper Pride
Cindy and the entire Alphagraphics team have been consistently GREAT and I look forward to working with them again! Thank you!
Crystal J. Communication Concepts
"MY" Team Alpha are the best! They noticed a difference in my program date (front was right--inside was the last concert date). Four different people proofed the content and NO ONE noticed. Sarah called me, re-ran on the same day & delivered early!
Debbe B. Greenhill School
We are always very impressed with how Lisa, Sara and all the employee's handle evert request, time after time they continue to impress
Robert D. Infinite Packaging Group
We love our team at AG and our company print portal! Makes reordering so much easier, faster and efficient. Thank you for always going above and beyond!
Amanda M. Bath Expo and Window Expo
I have been working with Team Carla for over 7 years and will continue to recommend them to anyone. They are always responsive and deliver quality work on time.
Jennifer G. MosquitoNix
I am very glad that we use Alphagraphics for our extended printing needs. The personnel has saved us a number of times and have gone the extra mile in getting projects done for us.
Michael C. St. Catherine of Siena Catholic Church
Brett is awesome. Plus your prices are better than any other print show (other Alphagraphics included) around which is why I drive all the way from McKinney to work with you. Thanks so much!
Lauren P. Razor Strategy
It can be tricky working with a large school district when using purchase orders and tax exempt quotes. Thank you for your patience and your phone calls to make sure things were processed as quickly as possible and by following required school district policies.
Tina Carrollton/F.B./I.S.D.
They are very responsive, fast and friendly. Great products for great prices
Tyler A. Medical City Health
Thanks to Alpha Graphics I was able to get my signs very quickly and they came in the perfect size I asked for. Using other graphic companies before, I had to re-cut the graphics to make them fit where I needed. Alpha Graphics also had the material I needed to print my signs, unlike other places where I had to provide my own material.
Jose G. Spirit International
Festival Ballet of North Central Texas continues to trust Alpha Graphics year after year! We know that we will receive our wonderful posters, keepsake programs and other essential publications from your crew with timely delivery as well as feeling like we are working with family! Thank you Alpha Graphics for your dependable service !
Cynthia Festival Ballet of North Central Texas
Love, love Alphagraphics. Always willing to go the extra mile for us
Jan H. Trintech
These guys are the best! Over the last couple of years, I have slowly transitioned ALL of our printing needs from our previous printer to Alphagraphics. First and foremost, they build great relationships with their customers.
Sandi B. Hospitality Management Corporation
Everyone at Alpha Graphics has been stellar. I love all of the services provided and the level of attention, particularly on tight deadlines. Lisa and Sarah are absolutely amazing to work with! We have moved almost all of our printing to Alpha and still coming! Thanks for being such a wonderful print partner!
Debbie D. Reliant Rehabilitation
Any and Every project I have, Alpha Graphics always go above and beyond. Whether its beating a price, getting a shipment to us super quickly or just going out of their way to meet our picky needs > Alpha Graphics is unbeatable.
Jade F. Bath Expo and Window Expo
I love this particular Alpha Graphics office. You guys are always so quick and do a remarkable job! I have never been disappointed in anything you've printed for me!
Kelly J. Performance Center of Dallas
Your team has always been so flexible and accommodating with our last-minute requests! We really like the quality of work for the GREAT price. We're always keeping you in mind with any upcoming projects!
Stacie M. Moni Smart Security
We have ordered from Alphagraphics for over 20 years. I have never been disappointed in their level of customer service.
Diana B. Horizon Health - BHS - Devaney/Chiasson
Steve at Alpha Graphics is incredible. He has helped us in a tight pinch every time and we will definitely be coming back for his excellent service and y'all's quality production.
Phillip V. Fellowship Church Grapevine
Thank you Team Carla for jumping through hoops for me to get my order in a day. Very much appreciated!
Francie S. Renaissance Dallas Addison
Your team is always very professional and provides great service. There have been a couple of times we have requested rush orders and your team followed through. Thanks for all you do!
Michael B. Brinks Home Security
Always a great experience. Thank you, Sarah, for always making everything work!
Elise E. Aetna EAP-Arlington
You folks have always been great to work with and are always willing to go that extra mile to help us out.
John T. B- FSA Bookstore (Westchester CC -NY)
Y'all ALWAYS have my back. Most appreciative!
Sue M. Serpro Logistics
Great experience. I made a mistake on one item and you guys gladly corrected my order. I was very appreciative.
Angela Solis Mammography
Its been great working with you all!
Ali S. Moni Smart Security
ALWAYS VERY PROMPT IN RESPONSES AND VERY PROFESSIONAL SERVICE. THANK YOU
Alda N. Purchasing Management International
The team is so responsive to whatever we need.
Kim R. Dennys Corporate Office Headquarters
I am a US Army Recruiter In the Carrollton. I went to Alpha Graphics to get some work done to improve my prospecting efforts. My intentions were to get a quote on what I wanted done. Come time to get the quote, my quote became a donation from the owner or Manager. I really appreciate the support and the 1st class service. The final product was very professional and looks great. Thank you. I will be back.
Jason Q. U.S. Army Recruiting Center
Service was fast and efficient.
Teri G. First Baptist Church of Carrollton
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 14.33" x 26". Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
GENERAL QUESTIONS
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- PURLs
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.
PRINT, DESIGN & MARKETING SERVICES
IN CARROLLTON, TX
At AlphaGraphics of Carrollton we create custom printed products that will meet your project's needs with the highest quality and effectiveness available. Whether you're launching a direct mail campaign for customer acquisitions, distributing newsletters (on or offline) for customer retention or printing business cards to build your brand, we can provide great printed products.
OUR PRINT, DESIGN, AND MARKETING OPTIONS INCLUDE:
- Stationery and letterhead
- Other business identity products
- Direct mail postcards
- Custom apparel and giveaway items
- Signs and banners
- Full color or black and white reports
- Custom banner designs
- Wide format printing
- Custom Brochure printing & flyers and more!