BRANDING AND IDENTITY
WHAT OUR CUSTOMERS ARE SAYING
Always prompt, friendly, and helpful. Very easy to work with!
service always prompt product quality is great
Great company and excellent service. Very pleased with product and will continue to use. Recently had some unexpected last minute orders and they went above and beyond!
I've worked with Erin Kennedy for awhile now and absolutely love her. Always prompt and helpful.
Excellent Service and support. There is nothing more to ask. Please continue the great work!! Please see my review on google.
Always a great experience
Always a pleasure working with the team at Alpha Graphics! They are fast, reliable, and the quality can't be beat! Highly recommend!
Through fault on our part, we ran out of company envelopes. Frances was awesome, in just chatting with her I explained our predicament and she apparently put a rush on the order, unbeknownst to me. I called her mid afternoon and our envelopes were ready for pick up our order by noon the very next day
I had ordered 30 sheets of foam board, but only 25 were delivered. Thankfully, Frances immediately resolved the issue and I appreciated her quick response. I understand that mistakes happen. But it's how we react once a mistake has been made that truly shows the quality of a company's customer service. Thanks Frances!
We appreciate the customer service at alphagraphics! We appreciate the speed of the response to our email and the and speed of delivery with no affect on the quality. Customer service is missing in so many companies and we are grateful that it is important to alphagraphics. Thank you.
High quality, fast service as always. This was an unexpected rush job and Gregg was great to work with as always!
We love the support that AlphaGraphics gives to AMA Triangle. It's so much appreciated! Plus, the quality of work is always top-notch.
The project, although small, was handled with great care and urgency and was completed well before my deadline!
Erin specifically has been so easy and professional to work with over the phone, via email & in person. She is always prompt and efficient in responding to my requests with the right level of information to help make our decisions easier.
Great communication and quick service!
Fast turn around.
Accurate and timely
A wonderful time
Love doing business with AG Cary, & appreciate Gregg’s efforts!
Enjoyed working with you very much, and I am quite satisfied with the work that you did for me. Thank you for being so nice and friendly and completing the work quickly.
Very attentive and helpful.
great and speedy job each time!
Always very pleasant, quick replies to order inquires, great customer service and product.
Stephen is great, fantastic
Always courteous, friendly and fast. Very attentive to details to make sure they get the project correct.
I have worked with Gregg for years and his professionalism and knowledge is key in addition to the high quality of work I always get from Alpha.
Gregg is awesome to work with.
I really appreciate you squeezing my request in on short notice.
Staff was extremely helpful, knowledgeable, and professional. It was a pleasure to work with them and the product was received well ahead of time.
Erin and Ethan are always so helpful in getting all of our print needs in a timely manor.
all of the things I said above.
I was really impressed with the service i received and the promptness to respond to my inquiry. Final product quality was excelent too.
Love the quick responses
Shayna is great and incredibly helpful! I will be coming back regularly!
Wonderful experience and I was a troublesome client - working remotely and with a tight time frame. Erin was patient, attentive, and reassuring - everything went splendidly and I'll be sure to use AlphaGraphics for our conference programs next year.
My order was completed on time with no hassles, as always.
Fast and friendly service and quality craftsmanship
You made it easy with Great service
We had a few emergencies, it was great you could accommodate us last minute. Stephen was extremely helpful during our initial consult, and caught errors I had missed. Quality of print job was excellent! I especially appreciated how the materials were packaged and delivered.
Erin did you a wonderful job providing great customer service and proofs for my print jobs.
Gregg G. and Stephen P. were fantastic to work with and went above and beyond in getting Biogen the signage on time for our Bring Your Kids to Work Day event. Even with all the last minute changes they made the exceeded the deadline. In fact our VP said they were the best signs he'd ever seen at an event.
We can rely on Alpha Graphics for any of our printing needs, even on tight deadlines! Thank you for all you do!
We always receive excellent communication and high quality products from Alpha Graphics
We always receive everything on time no matter what we order... Thank you for working on solutions to the issue.
Color scans and bond copies of drawings were done exactly as requested. The prices for both were competitive with the prices charged here in Alabama.
Our company has worked with AlphaGraphics, Cary NC for over 20 years. They have never let me down and are a true partner when it comes to preparing our workshop notebooks. Very reliable and great staff!
Responsive and professional service! Always a pleasure to work with AlphaGraphics!
Gregg is the best! So prompt and professional.
Very easy to work with. From placing the order down to the billing, everything felt very streamlined and well managed. Thank you for the great looking postcard!
Stephen took great care of us and got the product to us VERY quickly!
BRANDING & IDENTITY SERVICES IN CARY, NC
If you’ve decided is that you require some eye-catching material to help boost your business, but aren’t sure how to design your first color prints to best reflect your brand’s message and purpose, we can help.
We offer advice on getting started with color schemes, layout, and other design aspects. Many members of our AlphaGraphics team are highly creative and have experience in graphic design. They are happy to share their experience with customers to create truly stunning outcomes.
A CONSISTENT BRAND MESSAGE IS KEY TO YOUR BUSINESS
What is your brand identity? Do you know? If you’re not sure what the definition of your brand is, your customers aren’t either. A clear, consistent brand identity sets your business apart — and is critical to longevity in the marketplace.
Brand recognition isn’t created overnight; it’s built through dedicated, purposeful action and consistent messaging. In other words, it’s built on a foundation of solid branding. Your target audience need to associate your brand with feelings of trust, reliability, and long-term success.
At AlphaGraphics, our team of marketing professionals can help you develop and convey strong brand messaging that tell customers who you are—so they want to do business with you.
OUR BRANDING AND IDENTITY SERVICES INCLUDE:
- Logo consultation and design
- Website design and development
- Email marketing
- Sales and marketing collateral
- Brochures, posters, and banners
- Promotional products
- Letterhead, envelopes and business cards
By creating a comprehensive branding plan, you’ll help potential customers get to know your business and what you stand for. Soon, they’ll look to you as their solution provider.
FIVE ELEMENTS OF YOUR BRAND IDENTITY
BRAND PROMISE. What customers get when they buy from you, and the feelings they experience when they use your offerings. Every interaction must reflect your brand promise.
BRAND POSITION. Your brand’s unique value, and what sets you apart from the competition. Questions to answer: What does your organization do, why, and for who?
BRAND PERSONALITY. Like a person, consumers judge your brand by its unique characteristics and traits.
BRAND STORY. Illustrates your history as a business, which defines you. Inviting customers into your confidence helps build relationships. It also highlights your products and services.
BRAND ASSOCIATIONS. Brand associations are the tangible bits and pieces that make up your brand image. Your logo, colors and fonts, taglines, and design should all support your brand promise and position—and work together as one cohesive whole.
Now you’ve positioned yourself as an industry expert, and customers will want to seek out more of the positive experiences they associate with your brand. From that platform, you’ll have the economic leverage to successfully market new products and services and update existing ones. And your enthusiastic clients will want to send their friends to your business, too.
Want to learn more? Contact AlphaGraphics today and we’ll show you how to increase profitability by investing in your brand.