BRANDING AND IDENTITY
WHAT OUR CUSTOMERS ARE SAYING
Danielle provides exceptional service! The team creates and delivers amazing products...Thank You.
Danielle Schepler was the BEST! So friendly, helpful, communicative, and she listened to my concerns and addressed them quickly. You should hang onto her- she's an A+ employee!
Marica B. Charlotte NC
Absolutely lifesaver! I had ordered prints from another vendor and they came back horrible! Y’all were able to print my photos and allow me to have the perfect Christmas gifts!
Always answered my questions on time and navigated us through the process. Very pleased.
Corina R. Wingate NC
Kept in close contact on updates of the project. Very friendly and accommodating staff.
Stacy M. Charlotte NC
The team at AlphaGraphics did a fantastic job, and I look forward to working with you again in the future!
Holden H. Charlotte NC
Always professional and high quality products at a very good price.
Rebekka M. Pleasanton CA
You guys are always very professional, communication is always on point and get the job done in a timely manner. I have used you guys for over 8 years.
Nobieth T. Charlotte NC
Had a very professional yet personal, family feeling to our interactions. Thanks AlphaGraphics!
Connyre C. Charlott NC
You always come through for us! We appreciate your working with us on our orders.
Jane C. Charlotte NC
The staff was courteous and professional and met all deadlines. I wouldn't go anywhere else for my printing needs!!!!!
Quick, efficient service
Carol K. Charlotte NC
Leo was a joy to work with. I appreciated the prompt response and attention to detail. I am a repeat customer.
Wendy L. Mint Hill NC
Rich Schepler is hands down the best in town! Always meet and even beyond expectations. Communicates very well and lets know about deadlines and possibly of the work to be done in a timely manner. Hands down a 10/10 experience.
Antonio R. Cornelius NC
Excellent service and professionally handled. Absolutely will use again.
Excellent service from Leo and Danielle
You all went above and beyond. Thank you, thank you, thank you.
Sinclair G. Charlotte NC
I called for an estimate and the response time was very quick. I like the way they sent the estimate and to accept all you had to do was click on a button. Very efficient.
Jody R. Charlotte NC
Danielle does a great job and makes the process very easy.
Gene D. Huntersville NC
Alpha Graphics is the only place I go for any printing needs. Rich is knowledgeable and the entire staff is friendly, courteous and helpful.
Mark G. Charlotte NC
Thank you Connor, extremely attentive in following thru. Made the process worthwile.
Super job as always!
Johannes R. Charlotte NC
Always happy with products from Alphagraphics. Great quality and excellent customer service - a customer for life!
Tricia A. Charlotte NC
Leo was amazing to work with and very timely on responding to requests or changes needed.
Pam D. Monroe NC
I have done multiple design and print jobs during my time with the Humane Society of Union County. Each time the talent of your designers, friendliness of customer service and professionalism of the work has kept us coming back. Highly recommended.
Laurie S. Charlotte NC
Very grateful for speedy, professional and kind service, plus products of great quality. Thank you!
Mary R. Charlotte NC
Quality work. Fast and friendly. Competitively priced. A one stop shop for practically all things printed.
Michael Y. Salisbury NC
Rich Jr. gave exceptionally good customer service. I was very impressed. The quality of the printing was excellent as well.
Rich was very friendly and responsive. They took care of my small order very quickly and didn't have a product minimum which was nice.
Grant K. . NC
Great customer service the entire time! From the owner to the consultant, answered all my questions, explained well, very timely with responses, and just overall very friendly! Highly recommend
Victoria C. Charlotte NC
I really appreciate Leo’s patience and professionalism!
Shanikqua D. Rock Hill SC
Always a reliable partner.
Kyle H. Charlotte NC
Quick turnaround and very personable employees-a pleasant process and happy to support a local business.
Everything about this project was done with excellence, from initial contact to final delivery. The fliers were perfect, folded as requested, packaged with care, and ready on time. Thank you for your outstanding service.
Rich and his guys were on top of everything and worked extremely fast to get them done and get them done correctly. Graphics look awesome in our new building. Would definitely recommend them to anyone looking to get graphics done.
Drew H. Concord NC
Connor made this first time experience so easy and pleasant.
Excellent experience and Rich was extremely professional.
Our experience with alphagraphics has been amazing!
Paul G. Charlotte NC
Prompt service. Great quality product.
Cailey P. Matthews NC
I was very impressed with the work and the service i received.
I had ordered a back window decal For my car, a window decal for my business door and I also ordered some labels for my products. Everything turned out nicely. They are very professional, friendly, and excellent quality work. I am very pleased and will I refer everyone to them. I worked personally with Rich Jr and you can see the passion that he puts into his work. He gets right to business and it takes no time to get the work done. Thank you!
Katrice R. Charlotte NC
They were very thorough in giving me paper options and what type of paper would work well with my project. Everyone I spoke to from placing the order to picking up the final product was friendly. I will definitely want to print with them again next time I need something done high quality.
Rebekah W. Charlotte NC
The staff is friendly and helpful. All my needs are met when I use AlphaGraphics.
Rick C. Huntersville NC
AlphaGraphics is a one-stop printing wonderland offering services providing excellent graphic printing at a very reasonable cost. To top it off, they are a pleasure to work with.
Jim D. Fort Mill SC
AlphaGraphics has always went above and beyond to accommodate all of our company and personal needs. Every project has exceeded our expectations by leaps and bounds. Excellent quality work and impeccable customer service! DEFINITELY HIGHLY RECOMMENDED!!! You won’t go wrong. Thank you so much for all your hard work, time, and dedication AlphaGraphics!!! We are Very Grateful!!!
David P. Mint Hill NC
Everyone I met was very courteous and attentive to my order!
Stu N. Charlotte NC
I was very impressed from the start with the cleanliness of your store, and the friendliness and responsiveness of you and your staff.
Susan G. Charlotte NC
The whole process was easy and we are satisfied with the product. Thank you.
Lindsey H. Charlotte NC
A CONSISTENT BRAND MESSAGE IS KEY TO YOUR BUSINESS
What is your brand identity? Do you know? If you’re not sure what the definition of your brand is, your customers aren’t either. A clear, consistent brand identity sets your business apart — and is critical to longevity in the marketplace.
Brand recognition isn’t created overnight; it’s built through dedicated, purposeful action and consistent messaging. In other words, it’s built on a foundation of solid branding. Your target audience need to associate your brand with feelings of trust, reliability, and long-term success.
At AlphaGraphics, our team of marketing professionals can help you develop and convey strong brand messaging that tell customers who you are—so they want to do business with you.
OUR BRANDING AND IDENTITY SERVICES INCLUDE:
- Logo consultation and design
- Website design and development
- Email marketing
- Sales and marketing collateral
- Brochures, posters, and banners
- Promotional products
- Letterhead, envelopes and business cards
By creating a comprehensive branding plan, you’ll help potential customers get to know your business and what you stand for. Soon, they’ll look to you as their solution provider.
FIVE ELEMENTS OF YOUR BRAND IDENTITY
BRAND PROMISE. What customers get when they buy from you, and the feelings they experience when they use your offerings. Every interaction must reflect your brand promise.
BRAND POSITION. Your brand’s unique value, and what sets you apart from the competition. Questions to answer: What does your organization do, why, and for who?
BRAND PERSONALITY. Like a person, consumers judge your brand by its unique characteristics and traits.
BRAND STORY. Illustrates your history as a business, which defines you. Inviting customers into your confidence helps build relationships. It also highlights your products and services.
BRAND ASSOCIATIONS. Brand associations are the tangible bits and pieces that make up your brand image. Your logo, colors and fonts, taglines, and design should all support your brand promise and position—and work together as one cohesive whole.
Now you’ve positioned yourself as an industry expert, and customers will want to seek out more of the positive experiences they associate with your brand. From that platform, you’ll have the economic leverage to successfully market new products and services and update existing ones. And your enthusiastic clients will want to send their friends to your business, too.
Want to learn more? Contact AlphaGraphics today and we’ll show you how to increase profitability by investing in your brand.