BRANDING AND IDENTITY
WHAT OUR CUSTOMERS ARE SAYING
Again, Danielle has gone above and beyond! She is always watching out for us and notices things that we have missed. She has saved me a lot of time!
Gina S. NC NC
Christian was absolutely amazing and efficient to work with. He definitely made the experience easy and enjoyable. I will definitely reach out to him whenever I need graphics.
Sesaneen A. NC
Needed to get prints of a graphite drawing. I had never had something like this done before and wasn’t sure if it would look like the drawing. The prints came out great and were ready before the date expected. Great work and great service! Thanks Christian.
Very professional and responsive to all my needs. I have thrown some big projects with a tight deadline and they have done a tremendous job meeting my expectations. Shout out to Leo for dealing with me :)
Christina B. NC
Danielle has been great to work with! She is responsive and accommodates everything I have asked for. I am happy to have AlphaGraphics as a new partner!
Brittany P. NC
Danielle was very professional and thorough on my orders.
John A. NC
Fast turnaround! Quick response time and always delivers on time or earlier!!!
Elena J. NC
Christian is always so personable and helpful! It is a pleasure to contact him to place orders each and every time.
Nicole D. VA
It's been an absolute joy working with Christian B and Joel W. Both are very knowledgeable and patient in the decision making process on our end. Always willing to explain the details if something wasn't clear. I also appreciated their accurate translation of our design ideas. Great team!
Ayeesha J. NC
Danielle and Joel met and exceeded my expectations of superior customer service. The effort put forth into formatting and design from my long distance direction was much appreciated! The finished product was what I envisioned and tried to explain and they took it and ran with it and did an incredible job. Thank you so much for everything and I hope to have the need to use your services again!
Tom E. NC
The previous graphic design companies I've been to don't even come close to the expertise and level of service I recieved from Leo and his team. I was out of town and still received emails from Joel about every little detail. These guys went through everything with me step by step and I'm 125% satisified!!!
Andre P. NC
Our organization was looking for a versatile printer that could produce quality and have timely delivery. AlphaGraphics did all that and more. The banners, yard signs and reusable bags were designed, produced and delivered as promised. AlphaGraphics is a professional full service printer with a can-do attitude. Rich, Joel and Jennifer ensured our satisfaction and worked diligently from start to finish. I would highly recommend this firm for any of your printing needs.
Rebecca G. NY
Christian was so easy to work with and I know I drove him crazy. He was very patient and really wanted to get the project done the way I wanted. Alphagraphics had never done custom work order books like ours but that didn’t stop them from taking on the job and completing it in a timely professional manner.
Lisa N. NC
AlphaGraphics continues to meet and exceed our expectations. We order everything from postcards to promotional items from them, and find the products to be affordably priced, nicely printed and on time. Thanks so much!
Pastor D. NC
AG went above and beyond on my order. Not only did I give a tight deadline, when they thought it was taking longer than expected (which it wasn't) they went out of their way to deliver the product to my home. Service was excellent, product was fantastic! I highly recommend this company for any printing needs.
Taylor W. NC
The Alphagraphics team has been exceptional to work with!! Awesome service, awesome products and they're just easy to do business with. Thank you Rich and the Alphagraphics team! Customer service is a lost art these days and you guys get it.
Andrew T. NC
Team is responsive and produced exactly what we were looking for!
Lauren G. NC
I really enjoyed working with Leo. He was patient and informative. He added that personal touch we were looking for. My husband and I loved the graduation invitations he did for our daughter.
Felicia S. NC
I needed different signs for my daughter's wedding and I was very impressed with the service and quality of product. We changed our minds several times and they were always very polite and super patient with us. Love them and highly recommend them.
Rich Jr. is always extremely helpful and goes above and beyond to meet all my requests even when they are very short notice. GREAT company! Excellent customer service!
Lisa P. NC NC
Danielle has always gone out of her way to provide superior service to us. She is a pleasure to do business with.
Lorna K. NC
Danielle is extremely helpful, and efficient in assisting Ryan Homes in replicating our desired products; the finished products are perfect, and turn around time for the orders is swift
Jessica M. NC
Service is never disappointing. Quality work and extremely great people to work with!
Ron B. NC NC
Staff is very professional and product is of exceptional quality
Nate H. NC NC
Rich and his team are always professional and very proficient. I highly recommend their services.
Erin S. MD
Joel went above and beyond while helping me with this project from beginning to end (design assistance, questions regarding material to helping install). I will use your company and recommend you to others because of the superior service from Joel!
Carrie S. NC
Danielle and the AlphaGraphics team have been incredibly amazing helping us receive the right products and services at the right price. She and her team have gone above and beyond to make sure we are completely satisfied and our work is always done on time. We'll continue to use AlphaGraphics for all of our printing needs!
Kevin A. NC
We love working with AlphaGraphics! Leo and the rest of the staff are terrific and make our vision come to life with each project!
Stephanie F. NC
For the last 15 to 20 years, AlphaGraphics has done an excellent job on every project I have given them. Their work is excellent and they are always very timely, getting my materials ready when I need them. I couldn’t ask for anything more.
Charlie B. NC
Working with Danielle is always a pleasure, and the quality of the prints is always top-notch. Alphagraphics is at the top of my experience with commercial printers!
Jim D. SC SC
Working with Leo is like working with family. He is amazing with customer service and very patient with us!
Cathy B. NC NC
Christian is always so easy to work with, quick response time and consistent communication throughout the process.
Kendall H. NC
It's so easy to work with the AlphaGraphics team. It's always a pleasant experience!
Jenn G. NC
Rich and his team at AlphaGraphics go above and beyond. They are a lifesaver for our marketing and business needs.
Tracy D. North Carolina
Turnaround time was very quick, and even supplied us with a sample within just a few days of requesting it! Will continue to use alphagraphics for our marketing needs!
Stephanie C. NC
As a new, budget-limited nonprofit, the folks at AlphaGraphics worked with us to determine our greatest needs and to provide the very best quality for those needs.
Danielle was super to work with - fun, smart, enthusiastic, and set the right expectations.
A super pleasure throughout the whole experience with Richard Schepler and the whole AlphaGraphics team. Everything went smooth as can be. They are super to deal with. I absolutely LOVE the graphics they installed on our work van. So much so. I’m having them wrap a trailer door that’s in the works now. GREAT prices and GREAT customer service. I would HIGHLY recommend to anyone. Thank you AlphaGraphics.
David P. NC
Rich is a pleasure to work which is what are especially thankful for as we tend to throw orders at him last minute.
Theresa K. SC
Professional Staff and timely production
Stephanie V. NC
A real pleasure to work with!
Adam S. NC NC
Excellent staff and ownership is fantastic.
Gregg L. NC
I was extremely impressed with the quick turnaround and quality of the product!
Jeff B. SC
Danielle is a pleasure to work with. She sent the estimates and final product very quickly & efficiently. Everyone in the office is very welcoming and helpful as well.
Alyssa B. NC
Always easy to work with and the product turns out great everytime.
Jennifer B. NC NC
They did a fantastic job on everything - exceeded our expectations!
Sandra W. NC
Leo is the best. So easy to work with to get my project done.
Karen B. NC NC
I was very pleased with the swift response on a project with a quick turnaround.
Sharon G. NC
Very friendly and informative. Smooth transaction and timely service. Really appreciated that they delivered the job directly to our office at no charge.
Stacy M. NC
This team is amazing!! My company orders very frequently through them and they always exceed my expectations!
Gina S. NC NC
A CONSISTENT BRAND MESSAGE IS KEY TO YOUR BUSINESS
What is your brand identity? Do you know? If you’re not sure what the definition of your brand is, your customers aren’t either. A clear, consistent brand identity sets your business apart — and is critical to longevity in the marketplace.
Brand recognition isn’t created overnight; it’s built through dedicated, purposeful action and consistent messaging. In other words, it’s built on a foundation of solid branding. Your target audience need to associate your brand with feelings of trust, reliability, and long-term success.
At AlphaGraphics, our team of marketing professionals can help you develop and convey strong brand messaging that tell customers who you are—so they want to do business with you.
OUR BRANDING AND IDENTITY SERVICES INCLUDE:
- Logo consultation and design
- Website design and development
- Email marketing
- Sales and marketing collateral
- Brochures, posters, and banners
- Promotional products
- Letterhead, envelopes and business cards
By creating a comprehensive branding plan, you’ll help potential customers get to know your business and what you stand for. Soon, they’ll look to you as their solution provider.
FIVE ELEMENTS OF YOUR BRAND IDENTITY
BRAND PROMISE. What customers get when they buy from you, and the feelings they experience when they use your offerings. Every interaction must reflect your brand promise.
BRAND POSITION. Your brand’s unique value, and what sets you apart from the competition. Questions to answer: What does your organization do, why, and for who?
BRAND PERSONALITY. Like a person, consumers judge your brand by its unique characteristics and traits.
BRAND STORY. Illustrates your history as a business, which defines you. Inviting customers into your confidence helps build relationships. It also highlights your products and services.
BRAND ASSOCIATIONS. Brand associations are the tangible bits and pieces that make up your brand image. Your logo, colors and fonts, taglines, and design should all support your brand promise and position—and work together as one cohesive whole.
Now you’ve positioned yourself as an industry expert, and customers will want to seek out more of the positive experiences they associate with your brand. From that platform, you’ll have the economic leverage to successfully market new products and services and update existing ones. And your enthusiastic clients will want to send their friends to your business, too.
Want to learn more? Contact AlphaGraphics today and we’ll show you how to increase profitability by investing in your brand.