WHAT OUR CUSTOMERS ARE SAYING
Danielle provides exceptional service! The team creates and delivers amazing products...Thank You.
Danielle Schepler was the BEST! So friendly, helpful, communicative, and she listened to my concerns and addressed them quickly. You should hang onto her- she's an A+ employee!
Marica B. Charlotte NC
Absolutely lifesaver! I had ordered prints from another vendor and they came back horrible! Y’all were able to print my photos and allow me to have the perfect Christmas gifts!
Always answered my questions on time and navigated us through the process. Very pleased.
Corina R. Wingate NC
Kept in close contact on updates of the project. Very friendly and accommodating staff.
Stacy M. Charlotte NC
The team at AlphaGraphics did a fantastic job, and I look forward to working with you again in the future!
Holden H. Charlotte NC
Always professional and high quality products at a very good price.
Rebekka M. Pleasanton CA
You guys are always very professional, communication is always on point and get the job done in a timely manner. I have used you guys for over 8 years.
Nobieth T. Charlotte NC
Had a very professional yet personal, family feeling to our interactions. Thanks AlphaGraphics!
Connyre C. Charlott NC
You always come through for us! We appreciate your working with us on our orders.
Jane C. Charlotte NC
The staff was courteous and professional and met all deadlines. I wouldn't go anywhere else for my printing needs!!!!!
Quick, efficient service
Carol K. Charlotte NC
Leo was a joy to work with. I appreciated the prompt response and attention to detail. I am a repeat customer.
Wendy L. Mint Hill NC
Rich Schepler is hands down the best in town! Always meet and even beyond expectations. Communicates very well and lets know about deadlines and possibly of the work to be done in a timely manner. Hands down a 10/10 experience.
Antonio R. Cornelius NC
Excellent service and professionally handled. Absolutely will use again.
Excellent service from Leo and Danielle
You all went above and beyond. Thank you, thank you, thank you.
Sinclair G. Charlotte NC
I called for an estimate and the response time was very quick. I like the way they sent the estimate and to accept all you had to do was click on a button. Very efficient.
Jody R. Charlotte NC
Danielle does a great job and makes the process very easy.
Gene D. Huntersville NC
Alpha Graphics is the only place I go for any printing needs. Rich is knowledgeable and the entire staff is friendly, courteous and helpful.
Mark G. Charlotte NC
Thank you Connor, extremely attentive in following thru. Made the process worthwile.
Super job as always!
Johannes R. Charlotte NC
Always happy with products from Alphagraphics. Great quality and excellent customer service - a customer for life!
Tricia A. Charlotte NC
Leo was amazing to work with and very timely on responding to requests or changes needed.
Pam D. Monroe NC
I have done multiple design and print jobs during my time with the Humane Society of Union County. Each time the talent of your designers, friendliness of customer service and professionalism of the work has kept us coming back. Highly recommended.
Laurie S. Charlotte NC
Very grateful for speedy, professional and kind service, plus products of great quality. Thank you!
Mary R. Charlotte NC
Quality work. Fast and friendly. Competitively priced. A one stop shop for practically all things printed.
Michael Y. Salisbury NC
Rich Jr. gave exceptionally good customer service. I was very impressed. The quality of the printing was excellent as well.
Rich was very friendly and responsive. They took care of my small order very quickly and didn't have a product minimum which was nice.
Grant K. . NC
Great customer service the entire time! From the owner to the consultant, answered all my questions, explained well, very timely with responses, and just overall very friendly! Highly recommend
Victoria C. Charlotte NC
I really appreciate Leo’s patience and professionalism!
Shanikqua D. Rock Hill SC
Always a reliable partner.
Kyle H. Charlotte NC
Quick turnaround and very personable employees-a pleasant process and happy to support a local business.
Everything about this project was done with excellence, from initial contact to final delivery. The fliers were perfect, folded as requested, packaged with care, and ready on time. Thank you for your outstanding service.
Rich and his guys were on top of everything and worked extremely fast to get them done and get them done correctly. Graphics look awesome in our new building. Would definitely recommend them to anyone looking to get graphics done.
Drew H. Concord NC
Connor made this first time experience so easy and pleasant.
Excellent experience and Rich was extremely professional.
Our experience with alphagraphics has been amazing!
Paul G. Charlotte NC
Prompt service. Great quality product.
Cailey P. Matthews NC
I was very impressed with the work and the service i received.
I had ordered a back window decal For my car, a window decal for my business door and I also ordered some labels for my products. Everything turned out nicely. They are very professional, friendly, and excellent quality work. I am very pleased and will I refer everyone to them. I worked personally with Rich Jr and you can see the passion that he puts into his work. He gets right to business and it takes no time to get the work done. Thank you!
Katrice R. Charlotte NC
They were very thorough in giving me paper options and what type of paper would work well with my project. Everyone I spoke to from placing the order to picking up the final product was friendly. I will definitely want to print with them again next time I need something done high quality.
Rebekah W. Charlotte NC
The staff is friendly and helpful. All my needs are met when I use AlphaGraphics.
Rick C. Huntersville NC
AlphaGraphics is a one-stop printing wonderland offering services providing excellent graphic printing at a very reasonable cost. To top it off, they are a pleasure to work with.
Jim D. Fort Mill SC
AlphaGraphics has always went above and beyond to accommodate all of our company and personal needs. Every project has exceeded our expectations by leaps and bounds. Excellent quality work and impeccable customer service! DEFINITELY HIGHLY RECOMMENDED!!! You won’t go wrong. Thank you so much for all your hard work, time, and dedication AlphaGraphics!!! We are Very Grateful!!!
David P. Mint Hill NC
Everyone I met was very courteous and attentive to my order!
Stu N. Charlotte NC
I was very impressed from the start with the cleanliness of your store, and the friendliness and responsiveness of you and your staff.
Susan G. Charlotte NC
The whole process was easy and we are satisfied with the product. Thank you.
Lindsey H. Charlotte NC
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.