WHAT OUR CUSTOMERS ARE SAYING
I had ordered a back window decal For my car, a window decal for my business door and I also ordered some labels for my products. Everything turned out nicely. They are very professional, friendly, and excellent quality work. I am very pleased and will I refer everyone to them. I worked personally with Rich Jr and you can see the passion that he puts into his work. He gets right to business and it takes no time to get the work done. Thank you!
Katrice R. Charlotte NC
They were very thorough in giving me paper options and what type of paper would work well with my project. Everyone I spoke to from placing the order to picking up the final product was friendly. I will definitely want to print with them again next time I need something done high quality.
Rebekah W. Charlotte NC
The staff is friendly and helpful. All my needs are met when I use AlphaGraphics.
Rick C. Huntersville NC
AlphaGraphics is a one-stop printing wonderland offering services providing excellent graphic printing at a very reasonable cost. To top it off, they are a pleasure to work with.
Jim D. Fort Mill SC
AlphaGraphics has always went above and beyond to accommodate all of our company and personal needs. Every project has exceeded our expectations by leaps and bounds. Excellent quality work and impeccable customer service! DEFINITELY HIGHLY RECOMMENDED!!! You won’t go wrong. Thank you so much for all your hard work, time, and dedication AlphaGraphics!!! We are Very Grateful!!!
David P. Mint Hill NC
Everyone I met was very courteous and attentive to my order!
Stu N. Charlotte NC
I was very impressed from the start with the cleanliness of your store, and the friendliness and responsiveness of you and your staff.
Susan G. Charlotte NC
The whole process was easy and we are satisfied with the product. Thank you.
Lindsey H. Charlotte NC
My experience was a pleasure from first contact with Leo McDonald to last. Everyone was wonderful and the work was top notch.
Michele S. Columbia SC
A+ on the binding of my disciple workbook. I have my first class this week and plan to pass along your card to anyone interested in having theirs spiral bound. Your counter staff were wonderful. Thank you.
Pleasure to work with your team -- very professional and customer friendly.
Tom B. Charlotte NC
Danielle was so helpful in providing suggestions, samples and support. My lookbooks came out beautifully and I will definitely be back for future needs.
Wanda H. Matthews NC
We have always gotten exactly what we asked for and in a timely manner and handled with professionalism.
Sarah B. Gastonia NC
Everyone was very helpful and friendly and very timely with communicating with me when there was an issue with my file. I greatly appreciated the professionalism and respect I received every step of the way. You guys take pride in your work and it is evident.
Great experience, easy to work with
Excellent service, delivered on time
Ernie C. Matthews North Carolina
Great customer service and assistance with our orders, always going out of your way to help! Our customers are also very satisfied with the quality of the products.
Lina D. Charlotte NC
Leo McDonald was incredibly helpful and pleasant to work with. I really appreciated his efforts to make our project a successful one. He managed the production and delivery with care, was highly collaborative, and communicated effectively to ensure I had peace of mind.
Kahla S. Chicago IL
Danielle always delivers before our requested date!
Gina S. Charlotte NC
Responsive, quick turn around, great product!
Toni S. Charlotte NC
Excellent service. Danielle was fantastic to deal with!!
Great service, very pleased with the results!
Scott D. Davidson NC
Always a good experience dealing with Alphagraphics. Keep up the good work!!!
John P. Pineville NC
We have used Alphagraphics for over 30 some years! ALWAYS a great and professional job! Would not even think of using anyone else for both personal and business printing needs.
Wanda B. Charlotte NC
Truly anything we need they provide! When we had an event and needed materials in a few hours (ordered and delivered) the whole team was on it and the Schepler's personally delivered the pieces. Couldn't ask for a better group to work with.
Morgan B. Charlotte NC
Myself and the two friends kids I got bday signs for were very happy with the finished product. Thank you.
Caitlyn L. Waxhaw NC
Rich is outstanding and always helpful.
Josh B. Charlotte NC
Danielle is amazing, as always! We absolutely love working with her. Thank you all for your hard work and flawless service. Our business runs better because of you!
Katie R. Charlotte NC
Effortless. A real pleasure to work with Leo and Owen. They understood exactly what I was going for, then delivered with the Quality I expected.
Leo was fantastic to work with. He met all my job requirements and exceeded my expectations.
Lynn N. Charlotte NC
Great experience, always the best experience!
Elena J. Charlotte NC
Professional and customer oriented. Grateful for personal service.
Frances F. Charlotte NC
Danielle is the representative I work directly with, and she is an absolute pleasure to communicate with, as well as always submitting our orders promptly and correctly; thank you Alphagraphics!
Jessica M. Charlotte NC
Always prompt response and great service!
Jeanne B. Charlotte NC
It was a pleasure working with Owen and the company. The process was easy and smooth. I will be giving your company a referral
Jason F. Rock Hill NC
Danielle is always the biggest help for us and our company. She always comes through quickly!
Alphagraphics exceeded my expectations. They met my tight deadline with a "can-do" mentality and the final product and quality was better than I had imagined. I look forward to using alphagraphics for my next project.
Heather T. Charlotte NC
AlphaGraphics has a helpful, competent team that is very easy to work with. They produce great products, and they truly put the customer first.
Sarah D. Charlotte NC
Lisa P. Waxhaw NC
Great customer service.
Julie J. Matthews NC
I worked with Owen. He listened to what I wanted and kept me in contact with each step. The memorial card is beautiful! I had requested it to be completed with in six weeks. It was completed in a week. Thank you
We were given excellent service for the signs we needed! Owen Pickard is a pleasure to work with for our project!
Owen was beyond helpful, patient, and friendly. I appreciated his willingness to get my order just right. He responded back quickly to all of my questions.
Allison A. Charlotte NC
It's a pleasure working with Leo!
Debbie M. Charlotte NC
I really appreciated the speed and accuracy of the service. The quality of customer service is the thing that will always keep me coming back.
Raphael S. Charlotte NC
Owen was wonderful to work with. He helped me design and create a graduation banner while staying in my budget.
AlphaGraphics was recommended to me by a friend, and I couldn’t have been more pleased with the service I received. Danielle was excellent from project start to completion, and our banner turned out fantastic!
You made something that I had seen as impossible very possible.
Rich and his team are always so helpful when I need something :) I would be happy to recommend this location to anyone!
Excellent customer service
Patrick D. Edenton NC
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.