WHAT OUR CUSTOMERS ARE SAYING
Everyone I dealt with at AG was very responsive and helpful. I needed a rush job and you made the process very easy and stress free.
Process to order services with Alphagraphics was simple and quick.
Beth B. Charlotte NC
Very helpful! Always on time.
Nicole D. Glen Allen VA
Only place I go to in Charlotte for business cards-- prices, turn around time, quality and customer service are all great. Thanks again!
Alyssa G. Charlotte NC
Leo was very helpful. Knew exactly what products I needed and processed the order quickly.
Margaret K. Huntersville NC
Excellent. We have used the Monroe Rd. location for 20 plus years.
Bonnie H. Charlotte NC
Josh very nice to work with. Just so far, we have already seen 10 new customers bringing in their postcard/coupons. Thank you.
Mallory R. Charlotte NC
Christian is an absolute joy to work with. He took my idea, and turned it into a graphic they was far beyond my expectations. He was friendly, knowledgeable, and didn’t mind answering about 1000 questions from me.... I will definitely be back for future projects.
Brenda V. Hope Mills NC
I have always been satisfied with my orders and the prompt service.
Sarah B. Gastonia NC
The company has been working with AlphaGraphics for quite some time and we love how great their work is and how quickly it is delivered!
Tatiana V. Charlotte NC
You all handle everything we throw at you so well. We love working with you all and Danielle is so amazing! We couldn't be happier with the quality, speed and kindness of your service!
Morgan B. Charlotte NC
It was very helpful and professional. We made a lot of amendments to the order, but they were accommodating for everything.
Elizabeth P. Rock Hill SC
I really appreciated how quickly both Christian and Joel responded to my emails, and how helpful they were in explaining the process. We were very pleased with the final product
Elisabeth H. Matthews NC
AlphaGraphics South Charlotte is an absolute pleasure to work with!
Michele K. Charlotte NC
Danielle was professional and responsive. She made my business card order super easy. Looking forward to working together again on future projects!
Nick N. Charlotte NC
Leo and his team have gone above and beyond. I could not be more satisfied
Andre P. Charlotte NC
Very easy to work with. Quality of their work is excellent!
Leo F. Charlotte NC
Rich Schepler is an outstanding business owner who is constantly helping me and our church with all of our printing needs. He is positive, kind, and helpful!
Mark G. Charlotte NC
Very easy experience and quality job!
Chris S. Huntersville NC
Rich and his staff have earned my trust and confidence. I know when I work with them I'm going to end up with a product I'm pleased with. Their experience and knowledge have also resulted in implementing some things to make my original idea or concept better.
Dennis M. Matthews NC
Fast, professional service with a smile!
Andrea N. Matthews North Carolina
Professional, kind and curteous!
Michael G. Fort Mill SC
It is a pleasure to work with Leo McDonald and his group. Very customer service oriented.
Mike D. Charlotte NC
The customer experience has been great from my initial meeting-current. I have made suggestions and Rich has done an excellent job to improvise and help my vision of the journal turn into a reality.
Destiny A. Charlotte NC
Excellent service and excellent quality of the final product.
Very prompt and responsive
Jeanne B. Charlotte NC
worked with Josh who was very knowledgeable and helpful. My Xmas cards turned out very well.
Roger C. Matthews NC
Competent; Professional; High quality graphics; Timely service; and fair priced.
Lloyd F. Weddington NC
Rich and his team are customer-focused and are very responsive. They are a pleasure to work with.
Jack S. Cornelius NC
I greatly value working with the Alphagraphics team; Danielle has been absolutely wonderful from the very start. Thank you!
Jessica M. Charlotte NC
Quick Turn Around and very Easy to work with! Thank you!
Gina R. Waxhaw NC
The level of customer service demonstrated by this company's employees was outstanding. They kept me "in the loop" and sought my feedback throughout the entire ordering process. The feedback received from individuals who have seen the "finished products" have been very favorable!
Tim H. Groton NY
This is my third year printing my calendar with AlphaGraphics South Charlotte and it’s been a fantastic experience everytime!
The AG team is AH-MAZE-ING. They work with us on pricing, on rushing items, etc. Always so flexible and willing to work the extra mile for their customers.
Nubia H. Charlotte NC
I had a late request that was time sensitive and connected with Josh McCorkle. He was more than helpful with helping me navigate the design and execution of my request and furthermore went out of his way to ensure that he personally delivered the finished job to ensure i could meet my deadline.
Bernard A. Waxhaw NC
I appreciated the very professional and helpful attention when I was in a bind trying to do something thoughtful on a week where multiple family crises had manifested!! Thank you!! It made my son and his friends Feel really happy and loved!!
Kelly T. Waxhaw North Carolina
I have been using AlphaGraphics South Charlotte's services for a long time and the product and service is always great. Thanks
Leanna R. Charlotte NC
So generous! Amazing quality.
James R. Matthews NC
Danielle and the team were great as always to help and make sure the product was correct.
Matthew K. Charlotte NC
I am very satisfied with the work, design and turnaround time. I appreciate all the communication and up front discussion that made the experience easy on my end.
Adam J. Charlotte NC
Leo was awesome; so responsive, knowledgeable, friendly, helpful. Really enjoyed my experience with AlphaGraphics. Would not hesitate to work with you again and recommend your services. Thanks so much!
Susan B. Charlotte NC
Danielle is always great to work with.
Stephen D. Charlotte NC
Everyone was nice, quick to respond, and accommodated our project with a quick turnaround.
The service was excellent and the product was exactly what we needed. Very efficient and speedy with our order.
Bill L. Matthews NC
The Team at AlphaGraphics do a great job and provide the print work we need in a timely, professional manner. Always a great experience!
Bill B. Charlotte NC
Rich and his team provide outstanding service and it is done right the first time. Highly recommend Alphagraphics for all your printing needs.
Gregg L. Matthews NC
Quick responses and great turnaround time !
Mia T. Charlotte NC
What a great experience from the moment I called with my project! Both people that helped me were awesome and the final result was better than I imagined! Thank you, thank you!
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.