WHAT OUR CUSTOMERS ARE SAYING
With distance in between us, Ross closed the gap with extra special customer service......just yesterday he became part of a contingency plan to print in Dallas and ship to Denver, because we are in the middle of a cyclone bomb here in the northeast and our printer closed for the day. We thought of Ross first, before considering local Denver printers.
Danny C. Toth+Co
The experience was quick and easy. The people we worked with made sure that our products looked great, and we are very happy with the result.
Allison A. White Rock YMCA
If given a choice, I always choose Alphagraphics Downtown - great service from Hugh and Gretchen always - anybody can print, service is a bonus!
Kathi C. Square Foot Inc
You saved my a$$!
Luci S. Luci Stephens
Gretchen Hogue has been my contact as long as I can remember, and I cannot stress enough how absolutely wonderful she is! Quick responses, joyful attitude, and a willingness to always make our goals work even when I have questions. Alphagraphics as a whole is phenomenal, and Gretchen is absolutely the reason we keep coming back. So happy with every moment of working with this company!
Michelle H. PSW Real Estate
Ross and his team took care of all the printing and large format printing for our National Convention held in Dallas. And the deadline was a short fuse. He meet every deadline, the client could not have been more happier and he made look like a rockstar to my client. Thank you. You are my go to printer in Dallas.
Charles R. Verso Media Group
Ross, Gretchen and the team were superb. We will be coming back again.
Jason R. Dallas ISD Police Department
I always have a pleasant experience with working with you. Gretchen is always immediate and quick to respond and provide quotes when asked. The job is done always on time.
Saundra G. Children's Medical Center
Very easy to work with and delivered an excellent product
Mindy L. Mindy Lorensoni, CSR
Always very accomodating and timely. Excllent work!
Brian J. Mitchell Gold
Ordering is always fast and easy. I hardly ever have had a problem with an order. When I did, it was fixed the next day. Excellent products/service, y'all. Thanks from all of us here at Nationstar Mortgage!
Jason H. Nationstar
just continue to operate in excellence.
Joyce B. Vision Expressions
Ross and his team are professional and easy to work with. Would recommend them anytime.
Mona K. Mr. Cooper
I think Alphagraphics is the best. Their team is very quick to respond and can assist you with difficult stationary requests.
Michael J. Strasburger & Price - Dallas
The feel and colors of the card was exactly how they were presented on the online ordering process. Thank You!
Jim M. Supreme Lending
Nothing. I really appreciate the job you did and the price was fantastic. I will be ordering more of these. Big shout out to the girl I gave the project to. I asked her to use her best judgement on a couple of things and she did an awesome job. I just wish I remembered her name.
Kenneth L. ICU Medical
We have done business with AlphaGraphics since April 2003. The products we order for our needs are of good quality, their customer service is excellent. AlphaGrapics is our place to go for our printing needs.
Inge K. Spire Realty Group - Houston Office
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.