CUSTOMER RETENTION AND REACTIVATION
WHAT OUR CUSTOMERS ARE SAYING
Alpha graphics was great to work to with. They are very prompt with their services and deliver on time!
We truly appreciate Mehul's hard work. He is always fast responsive and very helpful with any questions we have.
This is a unique, but important, print item/product we don’t need very often. But when it’s needed, it’s important to get it right at the right price in a minimal time. Alpha has been that reliable source of quality and reliability for years. We dont use print for much else, but I wouldnt look to anyone else for this need.
Always great and Fast Service.
Great Customer Service!!!
Sharla is absolutely wonderful every time I call. She makes it easy and is always a ray of sunshine!
I wish we could give you the business of the 80s when we sent 2000 80 page 80 pound newsletters twice a year, but whatever printing we need, you guys do it for us, ever since Ye Olde Print Shoppe.
We have always been pleased with the customer service, quality and delivery!
Great gesture on behalf of Alpha Graphics Dallas Stemmons Corridor. Mom and pop shops all over being impacted by covid-19 restrictions definitely changed the way consumers eat out and with the generosity of printing ‘take out’ signs showed that you guys understand and care for others.
Sharla was awesome, helpful and had our printing order ready quickly. Thank you!
April help me a lot to figure out dimensions and every thing need it to make this happen great and helpful service
Quick, professional service - every time!
Great experience overall. Working with Daniel is pure pleasure. Having worked with many different print/design businesses I can safely give you an A++
Sharla is always responsive and takes excellent care of my needs.
Such a nice easy experience Went far above my expectations
Excellent service! Your team took special care in delivering excellent service to create my special order. Great work, thank you!
Your company has great customer service and great products. We have been very happy with our relationship with your company.
Always reliable. It's all in the details and you guys have it.
As always, our experience with Alphagraphics has exceed exceptional. The service was outstanding and the quality of the work was incredible. Alphagraphics has become an invaluable partner to us in our marketing efforts.
Very quick turnaround and great at listening to needs.
Very fast service and great quality!
Pricing was very competitive and service was top notch!
Sharla was incredibly helpful, as was Kari Daelke. Turnaround extremely quick; finished books very high quality.
I reached out to Alphagraphics after a poor experience with another local printing company. Dealing with Alphagraphics was a complete 180 - they were attentive, helpful and patiently worked with me to ensure that I was satisfied with the proof and the final product. Alphagraphics certainly exemplifies what a good business providing excellent customer service should be!
Love this company. I wasn't expecting this order to be delivered. It was a wonderful surprise to see it walk through the door. One less thing on my list for that day!
Great experience as always !
Great response to finding the lost graphic files and working with me to find colors for the new printers. Great print job.
Although we don't have the need to use Alphagraphics very often we are always greatly pleased with the work that we do get done. The staff is very friendly and knowledgeable.
GREAT SERVICE AND PRODUCT.
Excellent to work with. Very understanding and rolls with changes.
Sharla is WONDERFUL! She makes our reordering process next to nothing - call her and it's DONE!
April is fabulous!! She is always on top of all of our orders & even reminds me to approve our inventory sheets, when I should know to do it! If I have a question about any marketing piece I just shoot her an email and ask who do I need to ask for a PO. April rocks!
Highest quality service & product.
I continue to be more than satisfied with the help you provided in printing the directory for my Sunday School Class at Fort Worth United Methodist Church. Kari Daelke has especially been a big help with all my printing jobs over the years. And members of the class always look forward to receiving a new class directory every year. Thanks again.
Mehul was able to help me meet a VERY tight deadline and when i was not satisfied with the quality of a few prints (which were completely my fault--I submitted terrible images) he quickly jumped in and printed the substituted prints with better quality images I found for my project.
Shilpa is great to work with.
Always ready to help and our orders get here in a timely manner.
The quality of work is always spot on.. You are very accommodating when something is an unforeseen rush job.
Sharla went above and beyond to help get my Christmas cards to me and the quality was exceptional. Thanks again!
Web site ordering was easy and your agent responded to all my questions quickly!
Quick response time and great quality service & products
Great service !
At first, envelopes were delivered. We had ordered stationary. That issue was quick resolved and the envelopes are being held for when we need them.
Elena is top notch in customer service.
Quality service, always on schedule, very dependable. Jim T Pro Challenge Inc
That girl Sharla was outstanding, she really did a great job and deserves a raise, a big one!!!!!!
The person I spoke with on the phone was very helpful. Sorry I do not remember her name.
We enjoy working with you. It has been a real pleasure.
The team at AlphaGraphics went above and beyond to get our surgery guides printed with a very fast turnaround time. They are always attentive to detail and have caught errors in our materials before they went to print.
RE-ENERGIZE YOUR CUSTOMER OUTREACH
Keeping customers engaged and reintroducing your business to former clients is critical to staying profitable. Having a solid customer retention and reactivation strategy in place will ensure that no one slips through the cracks.
At AlphaGraphics, our marketing team specializes in maintaining and renewing business relationships. The goal is simple—stay top-of-mind with your customers so there’s no question who to call when they have a need.
Acheiving this goal, requires consistent and relevant communications to your top customers, backed by a sound marketing strategy. By anticipating and regularly meeting their needs, clients will not only come back again and again, but they’ll tell all their friends!
CUSTOMER RETENTION AND RE-ACTIVATION SERVICES:
- Loyalty and incentive programs
- Promotional products for drawings or special events
- Direct mail marketing
- Email marketing
TIPS TO GET CLIENTS BACK
IDENTIFY YOUR TARGET SEGMENT: How long ago did they buy?
SET YOUR GOALS: Introduce them to new products or services, or encourage them to buy updates for previous purchases.
KNOW WHY THEY LAPSED: Was it price, or lack of interest in your offerings?
USE WHAT YOU KNOW: Craft messages and content relevent to their interests.
MAKE IT EASY: Streamline reactivation processes.
COMMUNICATE ON ALL FRONTS: Make the most of traditional and online platforms.
Already lost touch with a valuable client? Believe it or not, re-engaging former customers is much less expensive than finding and converting brand new leads. Let us show you how to get them back in the door.
AlphaGraphics marketing professionals can help you reconnect with customers of months and years past.
Ready to get started? Contact AlphaGraphics today.
CUSTOMER RETENTION AND REACTIVATION IN DALLAS STEMMONS CORRIDOR, TX
You know what’s important to running your business. You have to have good people in place to make sure your business thrives. Of course, that includes your valued customers. To keep your customers on board, you need to engage in regular and effective contact. Communicating with your customers will keep them involved and aware of your brand and services. For help with your customer retention and reactivation, turn to the marketing experts at AlphaGraphics in Dallas Stemmons Corridor, Texas. We have the experience and services to help you maximize your interaction with your customers.
GET WINNING MESSAGING AND PROMOTIONS
When it comes to reaching customers with effective messaging, you have a lot of competition. There is a lot of noise out there. To cut through that noise, you need a multi-pronged approach that sends the right messages to your customers, respects their time, and offers them incentives to remain loyal to your brand. Our customer retention and reactivation services include:
- Email marketing to deliver targeted messages to your audience
- Direct mail marketing that puts your message in your customers’ hands
- Newsletters for more detailed communication
- Promotional products and activities to offer rewards to your loyal customers
- Special events to keep and reactivate customers
- Copywriting and graphic design services
DELIVER EFFECTIVE MESSAGING
We help you deliver your messaging to your audience. We can also help you with your messages. Our marketing experts can help you set your marketing goals, design your promotions, and measure their effectiveness. For a responsive customer retention and reactivation program, turn to AlphaGraphics in Dallas Stemmons Corridor for complete marketing, printing, and delivery services. Call our business center at (201) 327-2200 or get a free quote online. We will help you stay engaged with your customers as you continue to grow your business.