DESIGN FAQs
WHAT OUR CUSTOMERS ARE SAYING
Provided the product quickly, and to standard.
Tom M.
Sharla is absolutely wonderful every time I call. She makes it easy and is always a ray of sunshine!
Nancy W.
I wish we could give you the business of the 80s when we sent 2000 80 page 80 pound newsletters twice a year, but whatever printing we need, you guys do it for us, ever since Ye Olde Print Shoppe.
Barry M.
We have always been pleased with the customer service, quality and delivery!
Joyce U.
Great gesture on behalf of Alpha Graphics Dallas Stemmons Corridor. Mom and pop shops all over being impacted by covid-19 restrictions definitely changed the way consumers eat out and with the generosity of printing ‘take out’ signs showed that you guys understand and care for others.
Juan C.
Sharla was awesome, helpful and had our printing order ready quickly. Thank you!
Rachel L.
April help me a lot to figure out dimensions and every thing need it to make this happen great and helpful service
Gregorio O.
Quick, professional service - every time!
Donna M.
Great experience overall. Working with Daniel is pure pleasure. Having worked with many different print/design businesses I can safely give you an A++
Amy G.
Sharla is always responsive and takes excellent care of my needs.
Nicole W.
Such a nice easy experience Went far above my expectations
Jonda L.
Excellent service! Your team took special care in delivering excellent service to create my special order. Great work, thank you!
Lew M.
Your company has great customer service and great products. We have been very happy with our relationship with your company.
Natalie D.
Always reliable. It's all in the details and you guys have it.
Richard L.
As always, our experience with Alphagraphics has exceed exceptional. The service was outstanding and the quality of the work was incredible. Alphagraphics has become an invaluable partner to us in our marketing efforts.
Kristi P.
Very quick turnaround and great at listening to needs.
Lauren C.
Very fast service and great quality!
Ida R.
Pricing was very competitive and service was top notch!
Gretchen R.
Sharla was incredibly helpful, as was Kari Daelke. Turnaround extremely quick; finished books very high quality.
Kimberly I.
I reached out to Alphagraphics after a poor experience with another local printing company. Dealing with Alphagraphics was a complete 180 - they were attentive, helpful and patiently worked with me to ensure that I was satisfied with the proof and the final product. Alphagraphics certainly exemplifies what a good business providing excellent customer service should be!
Jay C.
Love this company. I wasn't expecting this order to be delivered. It was a wonderful surprise to see it walk through the door. One less thing on my list for that day!
Stacy P.
Great experience as always !
Lisa M.
Great response to finding the lost graphic files and working with me to find colors for the new printers. Great print job.
Charlie B.
Although we don't have the need to use Alphagraphics very often we are always greatly pleased with the work that we do get done. The staff is very friendly and knowledgeable.
Kay B.
GREAT SERVICE AND PRODUCT.
Lisa M.
Excellent to work with. Very understanding and rolls with changes.
Meg L.
Sharla is WONDERFUL! She makes our reordering process next to nothing - call her and it's DONE!
Nancy W.
April is fabulous!! She is always on top of all of our orders & even reminds me to approve our inventory sheets, when I should know to do it! If I have a question about any marketing piece I just shoot her an email and ask who do I need to ask for a PO. April rocks!
Teresa B.
Highest quality service & product.
Harry R.
I continue to be more than satisfied with the help you provided in printing the directory for my Sunday School Class at Fort Worth United Methodist Church. Kari Daelke has especially been a big help with all my printing jobs over the years. And members of the class always look forward to receiving a new class directory every year. Thanks again.
Judy F.
Mehul was able to help me meet a VERY tight deadline and when i was not satisfied with the quality of a few prints (which were completely my fault--I submitted terrible images) he quickly jumped in and printed the substituted prints with better quality images I found for my project.
Laura C.
Shilpa is great to work with.
Meghan M.
Always ready to help and our orders get here in a timely manner.
Sandra P.
The quality of work is always spot on.. You are very accommodating when something is an unforeseen rush job.
Shelley T.
Sharla went above and beyond to help get my Christmas cards to me and the quality was exceptional. Thanks again!
Tyler A.
Web site ordering was easy and your agent responded to all my questions quickly!
Karen M.
Quick response time and great quality service & products
Sarah P.
Great service !
Lisa M.
At first, envelopes were delivered. We had ordered stationary. That issue was quick resolved and the envelopes are being held for when we need them.
Cecilia F.
Great service
David F.
Elena is top notch in customer service.
Carol K.
Quality service, always on schedule, very dependable. Jim T Pro Challenge Inc
Jim T.
That girl Sharla was outstanding, she really did a great job and deserves a raise, a big one!!!!!!
Shauna T.
The person I spoke with on the phone was very helpful. Sorry I do not remember her name.
Diane S.
We enjoy working with you. It has been a real pleasure.
Smita S.
The team at AlphaGraphics went above and beyond to get our surgery guides printed with a very fast turnaround time. They are always attentive to detail and have caught errors in our materials before they went to print.
Betsy B.
Sharla always does an excellent job in supplying our needs!
Betty E.
Competitive pricing. Efficient and friendly service. Products look great and are delivered on time. What more can you ask for?
Henry M.
Working with Shilpa is a positive experience. She is helpful and quick to supply my order in a timely manner.
Amber D.
We have always appreciated the great service and printing needs.
Joyce U.
YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS
Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.
Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.
ORDER QUESTIONS
HOW DO I GET AN ESTIMATE?
You can fill out an online estimate request form, or call and talk with one of our team members.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?
Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.
DO YOU OFFER DELIVER AND PICK-UP?
Yes, we offer free local delivery and pickup of your projects within our main service areas.
FILE DETAILS
WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.
WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?
Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?
The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.
GENERAL QUESTIONS
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:
- QR Codes
- PURLs
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.
DESIGN FAQS IN DALLAS STEMMONS CORRIDOR, TX
Your first impression as a business is going to be made with the design choices you make: color, font, sizing, and even spacing can make a major difference.
Our team of professionals at AlphaGraphics in Dallas Semmons Corridor is here to help you make the best design choices possible. Our friendly and supportive staff at AlphaGraphics in Dallas Stemmons Corridor will be more than happy to assist you.
WHAT KINDS OF OPTIONS DO I HAVE?
There are so many ways to determine what your final product will look like.
YOU SHOULD CONSIDER:
- What kind of file format to use
- What resolution to set photos and graphics to
- What kind of color richness we can achieve
- What fonts will work best on your chosen medium
SOME BASIC QUESTIONS
At AlphaGraphics in Dallas Stemmons Corridor, we are often asked questions such as, “What kinds of products and services do you provide? This simple question can be answered with myriad points; to put it simply, we provide what you need.
WE PROVIDE THE FOLLOWING SERVICES, AND MORE:
- Print Products, such as annual reports and book binding
- Signs and Banners, such as our indoor and outdoor advertising banners
- Book Fulfillment, including but not limited to shipping your books to clients
- And so much more!
ABOVE ALL, YOUR NEEDS FIRST
At AlphaGraphics in Dallas Stemmons Corridor, we strive to ensure that the product you get is the product you need. Our friendly and efficient staff is happy to help fulfill all of your business needs, large and small, at affordable prices. Please call us today at (972) 241-5686 or get a free quote online. We look forward to hearing from you soon!