DESIGN FAQs
WHAT OUR CUSTOMERS ARE SAYING
Process was easy. Sign was exactly as I ordered, and on time.
Pete H.
Great customer service and great quality of work
Melissa L.
Each word and style configuration advice given by the upfront customer service representatives as well as those in design made a difference. They turned out a great product.
Donna M.
Always wonderful service from the staff.
Cadillac J.
Wonderful service & staff!
Alexis G.
Everyone was very friendly and professional. The process was very easy and seamless. I had my business cards within the time requested and they look amazing. Thank you!
Doug H.
The crew have been very helpful and brought good solutions to get my orders complete that look great.
Neil M.
The staff are always happy to be of service. We have worked through many design problems together. They listen to my inexperienced design questions and find mutually acceptable solutions! And a great product!
Tamara N.
The lady that I normally work with is always very helpful, knowledgeable, and friendly. The other people I have met when picking up my orders have also been a delight to work with. I always receive exactly what I expect when I place my orders and it is usually ready for pick-up before I expect it to be. Excellent Service and Quality!!
Carla D.
They did a great job
Candy R.
From inception to completion, the entire process couldn't have gone smoother. The staff was very friendly, professional, and helped to create a fantastic ad. The project was a complete success!!!
Customer C.
The personnel is friendly and helpful
Stephanie B.
Great signage products for a fair price. I will use you all in the future, thanks.
Brett T.
Great service
Koshy A.
It was the day before Thanksgiving and your staff stayed late for me to pick up my order.
Tracey L.
The AlphaGraphics team are great to work with. The service and final products are consistently exceptional.
Jill B.
Easy to work with, reasonably priced and great quality product
Dori W.
I have been very pleased working with you all and the quick communication response time is appreciated.
Susan W.
Always satisfy with the final outcome of all my orders! Very professional and courteous staff!
Tabitha C.
The young woman who assisted me with my order was very helpful and courteous and appeared to be interested in assuring that I was happy with the final result, which I was.
Tommy R.
Used another on-line service for our first batch of flyers.They came back with "shadow boxes" around some of the text. Went to your store for a similar flyer and did not have this problem.
Jeff B.
The AlphaGraphics staff made the entire process easy and well done. I could easily recommend you all for any printing needs one might have. In fact, I'm headed back next week for another invitation printing.
Stephanie S.
AlphaGraphics personnel are always polite, helpful, and ready to offer suggestions. We have appreciated working with them for many years.
Ann S.
I was disappointed that my order was a bit delayed, however, once I informed you of my disappointment. You jumped into action and got it all taken care of!! Kudos to a great staff and print team!
Angie P.
I’ve been doing business with y’all for 9 years and I love and appreciate the staff and the quality of my posters that the big machine delivers. I wouldn’t change a thing! 😀
Cadillac J.
I always recommend Alphagraphics for their professional printing services and knowledgeable staff.
Debbie B.
Sales person was cordial, professional and very helpful.
Edwin A.
Happy smiles from the AlphaGraphics Fort Worth Camp Bowie staff every time I come in.
Christopher T.
The whole process of editing and printing my business signs ran smoothly and was easy for me. The staff was great at adjusting my logo, too.
Kristina L.
Your staff are the best!
Laurie S.
It is always a pleasure to work with the Alphagraphics staff on my projects. They always ensure that the finished product is one that looks professional and meets my satisfaction.
Keisha F.
Service has always been amazing.
Amber F.
The graphic design team produced a tri-fold that pleasantly exceeded my expectations. They captured every idea I had and then added great finishing touches as well.
Fred A.
The staff was very accommodating. They were able to rush my order.
Donald A.
The production manager is a pleasure to work with, respectful and courteous
Forrest D.
Alphagraphics is our go-to because the staff is always so professional, personable, and happy to help us achieve our vision on a project.
Nyssa C.
I always have my cards made at Alphagraphics because of the color and great quality. Terry Shaw
Terry S.
Your front desk staff is always very helpful and fast in responded to me and getting me exactly what I need. The quality of the printing is always perfect.
Carla D.
AlphaGraphics is always quick with turn-around, good quality and good price.
Jennifer H.
Always on time, accurate and competitive pricing
Neil M.
Our company gets our business cards printed with AlphaGraphics, we have been very pleased with the high quality results.
Jaynee Y.
Top notch as always. Could not expect anything less than that.
Nikki H.
I have been extremely happy with your service and quality of products and promptness with my orders. Very friendly and ready to assist in any way they can.
Candy C.
They come through for me every time - no matter how quick we need our printing. Great folks!
Kim L.
Always excellent work.
Bob B.
Alphagraphics has and always be my number 1 printing company!
Sharon I.
The people at Alphagraphics are so very nice! Outstanding customer service!
Carla F.
always courteous, quick, great customer service
Pam C.
A few times I have waited too long to order and they are always willing to rush those orders.
Bobbie C.
YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS
Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.
Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.
ORDER QUESTIONS
HOW DO I GET AN ESTIMATE?
You can fill out an online estimate request form, or call and talk with one of our team members.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?
Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.
DO YOU OFFER DELIVER AND PICK-UP?
Yes, we offer free local delivery and pickup of your projects within our main service areas.
FILE DETAILS
WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.
WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?
Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?
The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.
GENERAL QUESTIONS
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:
- QR Codes
- PURLs
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.