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Design FAQs
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1451 Concord Street
Framingham, Massachusetts 01701
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YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS

Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.

Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.

ORDER QUESTIONS

HOW DO I GET AN ESTIMATE?

You can fill out an online estimate request form, or call and talk with one of our team members.

HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?

Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.

DO YOU OFFER DELIVER AND PICK-UP?

Yes, we offer free local delivery and pickup of your projects within our main service areas.

Design FAQs

FILE DETAILS

WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?

We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.

WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?

Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?

The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.

 Design FAQs

GENERAL QUESTIONS

WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?

AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.

WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?

OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:

  • QR Codes
  • PURLs
  • SMS and MMS marketing
  • Video production and editing
  • Variable mapping
  • Social media marketing
  • Mobile optimized websites, and so much more!

 

Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.

DESIGN FAQS - FRAMINGHAM, MA

Maybe you need a quality annual report, stat. Or perhaps you want a flashy new banner for your storefront. Whatever the job, the design professionals at AlphaGraphics in Framingham are here to help. Below are some of the questions our customers ask most frequently. If you don’t see what you’re looking for, give us a call or visit our business center in person, and our team will be happy to assist you.

ORDER QUESTIONS

How do I get an estimate?

To get an estimate, fill out an online request form, or give us a call. 

How long will it take to complete my order?

We complete the majority of our orders within 24-48 hours of receiving approval. Offset press projects usually take longer. Please let us know about any time constraints when you call for a quote, so we can look at our schedule and make sure that you meet your deadline. 

Do you offer delivery? 

Yes, we offer free local delivery. You can also pick up your projects at our business center.

FILE DETAILS

What is your preferred file format for digital documents? 

Please send a PDF with a minimum 1/8” bleed and crop marks. Most word processing and design software have an option to save or export your files as a PDF. If artwork edits are necessary, we may request the original file.

What resolution should I set my photos and graphics too?

The ideal resolution is 300 dpi. Please avoid pictures and graphics pulled from the internet, as they are often low resolution, typically around 72 to 96 dpi. When printed, these graphics will appear pixelated and blocky. Also, to ensure proper printing, please save all photos in CMYK mode, rather than RGB. Let us know if you can’t save your image in CMYK.

How do I know if my fonts will appear correctly?

Convert the fonts in your original file to outlined objects in your submitted artwork. You can also package or send us the fonts if your program doesn’t allow you to outline fonts. If you have a question about sending us your fonts, call us. We’ll be happy to assist you. 

If you have more design questions for us, give AlphaGraphics in Framingham a call at (508) 626-2318. Need specific pricing information for your project? Click here for a free quote request.

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