BRANDING AND IDENTITY
WHAT OUR CUSTOMERS ARE SAYING
The AlphaGraphics Team is always very responsive, professional, flexible & a joy to work with :) They are my go to for all our print needs.
April is very helpful!
Always amazing service and quality.
Alphagraphics has great customer service and your turn around is fast
Awesome service as always!
I found the staff to be very knowledgeable, helpful, and speedy! Finished product was perfect.
The work and customer service that Dean and his staff provides is always “top notch” and I never hesitated to send referrals his way.
Very Easy to communicate with, stayed along my side throug it all. Exceeded my expectations without ever actually being there in person (all via email). Went to pick up my business cards and they were amazing, all of my customers complement my business cards thanks to Alphagraphics.
We are very satisfied with the service and quality of your business. May God continue to bless your business.
Always first class, friendly service, no matter who helps you. Great attention to detail, and the finished product is great.
We needed programs printed with very little notice for a memorial service and you came through with GREAT service and the programs turned out perfect and were ready before we even needed them! We are already returning customers, but we will definitely be back!!
Lorena is AWESOME!!!
Ryan always goes above and beyond with all of our projects - typically delivering earlier than promised. Any issues that have popped up and been quickly taken care of. We greatly appreciate the entire team at Alpha Graphics. Thank you!
We made a small order of foam core logo signs. Three of them came with some damage, April is looking into the issue. I really appreciate her attention to our business.
Alphagraphics made the ordering process incredibly easy from beginning to end! Their products and work are high quality and their staff is very helpful, excellent customer service!
Great service! Thank you
I supplied the artwork for the Trifold brochure and when I printed a sample the layout was centered but the finished product from your equipment was not centered. I would have expected that when you ran a sample and it wasn't centered you would have contacted me to let me know before you ran a thousand copies. The brochures are okay but I was disappointed. I realize I supplied the artwork and it is partly my fault for not asking for a sample before the 1k were run.
AG always gets my order done extremely fast and it is always done right the first time. They also communicate very well throughout the duration of the project.
Thank you, Dean and the Alpha Graphics team for providing excellent customer service, your company goes above and beyond our expectations. If you want high-quality products along with fast friendly service, and affordable prices, look no further!!
We were pleasantly surprised by the low prices!
Dean is a great communicator and timely
It has been a pleasure to work with AlphaGraphics. They have good customer service and are able to work within our budget.
We were concerned that we might not be able to locate our 2+ year old file for printing of a reprint, but AlphaGraphics still had it!
Dean is awesome to work with, very helpful & personable.
Always a great experience working with Alpha!
I went back and forth with input regarding the graphics. Staff never made me feel as though I was too pushy and made me feel comfortable when I requested a change.
Seamless, easy to work with and beautiful results - Dean is amazing!
I was efficiently cared for by your employee, Arianna.
Quick to deliver the product, almost every time it is earlier than expected.
The church banner you made is better than I had envisioned it. Thank you
Amazing experience, as usual
It's a pleasure to work with Lorena Juarez. She has great customers service skills. She follows up on projects and is quick to respond to communication.
Alpha Graphics has always been easy to work with. Despite how late we submit a reuqest, or how slow we have been to respond, Alpha has always taken care of us!
We appreciate the great job you always do - quick turnaround time, personal delivery, and a quality product. Thanks!
Our entire church staff was very happy with not only the product you produced but the timely manner in which you gave it.
Great customer service and response time was fast!
Very easy to call in and place an order. The final product was then delivered to our office a few days later. Great all around service!!
April was great to work kind knowledgeable and to the point! The door hangers and business cards are exactly what I was after. I’m picky when it comes to quality work and my cards and door hangers are amazing!
DEAN IS AWESOME. NOT ONLY HAS HE PROVIDED GREAT CUSTOMER SERVICE, QUALITY PRODUCT AND QUICK RESPONSE, BUT HAS ALSO PROVIDED CREATIVE FEEDBACK AND THOUGHTS WHEN APPROPRIATE.
The Alphagraphics team always goes above and beyond our expectations. They deliver high quality products and give great service.
April is wonderful - very warm and accommodating. She efficiently provided us with exactly the items we were looking for, including mock ups so that we could decide on just the right merchandise!
I have been a very satisfied AlphaGraphics customer with my business for years. The quality of there work is graet and their pricing is very competitive which results in savings for my business.
Thank you and we love your products!
Dependable, competent, efficient, and friendly service.
Great prints! Fast!
Ryan Royer is an excellent representative
The staff is very helpful & friendly and their turn around time is very quick.
Lorena was very helpful and had great service. She transformed by ideas into what I envisioned. Great quality of products, timely, gave me updates, etc. She let me had control of the design and she put it to reality. Great experience!
Dean is truly a gem. His willingness to work with my seemingly ridiculous needs make my already stressful life a less stressful one. He’s calm, cool, collected and willing to do what he can to make sure the end result exceeds expectations. He doesn’t just work FOR people — he works WITH people and that is what truly makes AlphaGraphics one of the best!
A CONSISTENT BRAND MESSAGE IS KEY TO YOUR BUSINESS
What is your brand identity? Do you know? If you’re not sure what the definition of your brand is, your customers aren’t either. A clear, consistent brand identity sets your business apart — and is critical to longevity in the marketplace.
Brand recognition isn’t created overnight; it’s built through dedicated, purposeful action and consistent messaging. In other words, it’s built on a foundation of solid branding. Your target audience need to associate your brand with feelings of trust, reliability, and long-term success.
At AlphaGraphics, our team of marketing professionals can help you develop and convey strong brand messaging that tell customers who you are—so they want to do business with you.
OUR BRANDING AND IDENTITY SERVICES INCLUDE:
- Logo consultation and design
- Website design and development
- Email marketing
- Sales and marketing collateral
- Brochures, posters, and banners
- Promotional products
- Letterhead, envelopes and business cards
By creating a comprehensive branding plan, you’ll help potential customers get to know your business and what you stand for. Soon, they’ll look to you as their solution provider.
FIVE ELEMENTS OF YOUR BRAND IDENTITY
BRAND PROMISE. What customers get when they buy from you, and the feelings they experience when they use your offerings. Every interaction must reflect your brand promise.
BRAND POSITION. Your brand’s unique value, and what sets you apart from the competition. Questions to answer: What does your organization do, why, and for who?
BRAND PERSONALITY. Like a person, consumers judge your brand by its unique characteristics and traits.
BRAND STORY. Illustrates your history as a business, which defines you. Inviting customers into your confidence helps build relationships. It also highlights your products and services.
BRAND ASSOCIATIONS. Brand associations are the tangible bits and pieces that make up your brand image. Your logo, colors and fonts, taglines, and design should all support your brand promise and position—and work together as one cohesive whole.
Now you’ve positioned yourself as an industry expert, and customers will want to seek out more of the positive experiences they associate with your brand. From that platform, you’ll have the economic leverage to successfully market new products and services and update existing ones. And your enthusiastic clients will want to send their friends to your business, too.
Want to learn more? Contact AlphaGraphics today and we’ll show you how to increase profitability by investing in your brand.