WHAT OUR CUSTOMERS ARE SAYING
Allen Cook has been very helpful. I always have a great experience working with Alphagraphics. Thanks!
Carlos and Robert always get my orders done fast and accurate.
great service and quality work
I am very happy with AlphaGraphics both product and customer support. Allen Cook and his team are always quick to respond. Excellent service and fast delivery. Highly recommend!
Allen Cook is the best! Very helpful and always goes beyond.
Your team is always willing to accommodate our requests with speed and accuracy!
The entire process was easy and stress-free. The pandemic has put an interesting twist on the way we live our lives and conduct business, but AlphaGraphics made everything seem normal. Thank you so much for my business cards and the professionalism exhibited when I came to pick them up.
Very quick and professional.
We had a very quick turnaround on our 2021 Benefits Enrollment docs. Alpha Graphics was Johnny on the spot, had excellent customer service delivering to our door AND made the process as easy as possible. Would HIGHLY recommend them to any organization downtown. THANK YOU ALPHA GRAPHICS!!
Carlos has always been very helpful and gives me a quick turn around. He responds to my emails very quick and once I confirm my order, it is processed immediately and my order is delivered quick! Great customer service along with the quality is Awesome and I appreciate it!
Great staff and customer service! Overall AWESOME!!
Allen Cook - who has been my point of contact at your company for a couple years - is immensely valuable to your company. I have had salesmen from your competitors such as Southwest Precision Printers come to the office trying to get us to switch to their less expensive printing services but Allen is the reason I continue to print with Alpha Graphics
I worked with Carlos Pena when it was Precision. He scanned a 26 report for me after putting it together from three pieces (all in different formats). I'll be back.
Robert Rios is amazing! Always nice and quick to respond and manages my short notice requests without an issue! Carlos is also great. Just haven't worked with him much.
quick and pleasant service
I have worked with Allen for a few years now and he is an absolute delight. He is 100% always responsive, attentive and ready to help with anything I ask of him. Often times he personally delivers our materials. I really appreciate everything he and his team do for us!
Always a pleasant experience when working with AlphaGrapics. Thank you so much for taking the time to make sure everything is always perfect with our orders!
Sonja was very helpful in assisting me with getting my project done with quick turn-around.
The job was done perfectly and extremely quickly. The pricing was very reasonable as well. Customer service was excellent!!!
I would especially like to commend Robert Rios on his professionalism and customer service; he is actually the reason I continue to do business with alphagraphics for our printing needs. In this digital age, I think many companies do not realize the impact customer service (speaking to a real person who takes the time to effectively communicate with customers) means to us.
I had a great experience from my initial email until I picked up my order. Robert was very helpful and friendly, helped me pick the right stock for my order, and helped me make sure the colors were correct in the print. I will definitely be making more orders with y’all soon. Thank you!
Carlos is great and he knows what he is doing. Always fast service and quality products.
My projects always feel prioritized by AlphaGraphics. Turn around is fast, they are response, and I can't see myself using another printer.
I have always received excellent service from the downtown team, been doing business with them for a few years. Thank you.
I emailed and within minutes had a response from Chris. He had a quote to me quickly and delivered the product the next day. It looks great.
Alan is a pleasure to work with every year on this project
Prompt and efficient service. We have been using Alphagraphics (Precision Graphics) for many years and your staff, service and quality of product is superior to all! Thank you.
Carlos did a great job. Turn around time was quick. The end product was great.
The entire team downtown is strongly committed to my projects' successes. They are professional, detail oriented, and easy to work with.
Allen, Chris, Carlos, Keoh, and Sonja are all so great to work with. Nothing but top level customer service—all the time. I really appreciate Allen and Chris's depth of knowledge of the old-school printing industry and processes. I have the same experience and years in this business and having a vendor that knows more than I do about printing is one reason why we keep sending work to Allen and his team.
YOU GUYS ARE AMAZING!!! I can always count on Allen Cook and his team. They are always ready to help, even with last minute projects. Very informative, knowledgeable and friendly. Excellent customer service and amazing quality work. I highly recommend PGC.
Working with Allen and his team at the Shops for over 5 years now has always been a great experience. Knowledgeable, fast, great quality, service and always friendly. I recommend this shop to my colleagues every time someone needs graphics/printing.
The level of service is always top notch and the turn around time is always very quick and much appreciated!
Allen Cook is awesome! So attentive and helpful!!!
YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS
Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.
Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.
HOW DO I GET AN ESTIMATE?
You can fill out an online estimate request form, or call and talk with one of our team members.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?
Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.
DO YOU OFFER DELIVER AND PICK-UP?
Yes, we offer free local delivery and pickup of your projects within our main service areas.
WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.
WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?
Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?
The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.