WHAT OUR CUSTOMERS ARE SAYING
The project I brought in was complicated. I wanted a travel journal I kept and photos I took made into a hard cover book. I also bought a painting from my trip and wanted the painting copied onto the front and back cover of my hard cover book. My book turned out so lovely! I have shared it and everyone loves it! Thank you!
Deborah D. Deborah Donovan
Jeff and the team are amazing to work with. Their adaptability, creativity and timeliness of service is impeccable.
Christopher P. Waldorf Astoria Las Vegas
Ben took a lot of time for such a small order to try and get it correct for us this time. His personal attention to my small issue with color made everything OK. Still waiting on his feedback for those really cool pens with the stylus tips. I will of course refer you for anyone I hear needing your services.
Bob W. Choice Property Inspections
As always Ben is AMAZING. Whatever our needs are we get our products quickly and they are always accurate.
Susie C. Health Care Partners
Clay Anderson always does a great job for us and very patient with all of our last minute changes and requests.
Sarah P. Hosts Global Alliance
ben is amazing
Taira C. Grandview Las Vegas Marketing
Alphagraphics always does an outstanding job on every order. I would highly recommend them!
Vanessa S. Lhoist North America
The AG team really pulled it together on our fulfillment project. They had very short notice and not a lot of time to get the project complete. It turned out great.
Caroline L. Evolutionary Events
The product is always high quality, and the ordering process is made very pleasant and easy by Ben.
Heather D. Pit Stop Oil Company
Clay is always so helpful, I appreciate the great service!
Lauren T. Paige & Rye LLC
Ben is awesome!
John F. Caremax
Ben was the best did everything in his power to make sure I was satisfied and I was thank you for your service
James Legacy Auto Collection
Despite the ever-present challenges this small business is facing, I can still count on on-time delivery and unparalleled passion for customer service.
Fran J. Perfect Paper
Everyone has been very helpful and kind, giving a great customer service
Jose E. Focus Services
I trully recommend AlphaGraphic for all your celebration needs..
Blanca O. Las Vegas Graduation Signs
Even thru Covid-19 your company displayed professionalism
Mixaly A. Las Vegas Graduation Signs
The products that I purchased were high-quality, turn around time was Superior, staff was friendly and knowledgeable
Janet S. Las Vegas Graduation Signs
Excellent customer service
Jeff H. Jeffery W. Hadley DDS
I was impressed with the quick turn around. Alpha graphics contacted me as soon as they received my order and continued contacting me until my order was completed. My son’s graduation yard sign was perfect!
Susan M. Las Vegas Graduation Signs
AlphaGraphics once again did a great job! Great customer service and a high quality product.
Lynn D. Desert Newcomers Club
It was easy to talk to the staff and they answered all my questions. Receiving the proof and the actual order was a simple and fast process. The quality of my items were great!
Clare M. Las Vegas Graduation Signs
Alphagraphics was always quick in responding to my e-mails and my order was ready within 48 hours from order to pick up time. I would highly recommend them to others.
Rita H. Las Vegas Graduation Signs
Always prompt response to requests and deliver on time.
Betsy E. WeNevada LLC
Ben as my rep is legitimately one of the best customer services experiences I have had with a company. Beyond a shadow of a doubt, he is an asset to this company. I understand what it takes to make a client feel valued and Ben has perfected that art.
Joseph R. Desert City Realty
Great customer service! Always a quick follow up with the use of an email or phone call.
Jeff D. Clark County School District
The product is awesome and customer service was outstanding.
Felicia M. Las Vegas Graduation Signs
Fast response, easy to communicate with.
Nicco M. Xenon Partners
AWESOME CUSTOMER SERVICE
Jari B. Emerald Island Casino
The rep was fantastic. He understood exactly what I wanted and had suggestions that were right on target
Steve R. Quality Hearing Aids
very responsive, short lead time, amazing service, friendly and the finished product is absolutely perfect!
Shanon M. Shanon Moore
Couldn't be happier with my order! The quality and design of our banner was well above what we anticipated and the speed with which the order was completed was amazing!Thank You so much!
Heidi C. Heidi Coron
Clay was great to work with. Very responsive and patient. I would highly recommend working with him again.
Tina A. Lake Mead Yacht Club
Alphagraphics is amazing and has serviced our company for many years.
Debra L. Tad James Company
Jeff and staff are knowledgeable and are willing to work with you. They do quality work, fast service.
Myrna D. Amber Unicorn Books
I had an excellent experience in every way.
Valerie H. Valerie Hamaker
Clay is always fantastic to work with!
Candie B. Hosts Global Alliance
Very responsive and quality work. Been a very valuable service for our business.
Mike A. TeamAMC/American Media Corp.
Excellent customer service and product. Very pleased 😀
Francie S. Josh Warner Residential Design
It is always a pleasure to work with Ben, he is very professional and always trying his best to give us the best price. Customer service is a plus!
Blanca G. Nevada Childhood Cancer Foundation
Had a great experience with having a last minute project needing to be printed quickly and they went above and beyond to help us!
Nic I. Cyclone Clean
Really kind and generous staff!
Keith W. eStudioStar
Fast professional service.
Deena T. Law Offices of Michael A. Capuzzi
The best measure of any service company is not how perfectly they completed your order but rather how they measure up when something is not quite right. My sales rep quickly reproduced a couple items that were not quite up to our high scrutiny and saved the delay of a large order. Alphagraphics staff members are friendly, orders are timely and price is competitive.
Barry M. Off The Wall Art & Frame
We have been using Alphagraphics since we moved to the Las Vegas area (10 years now) and have never been disappointed. They are very prompt with their email responses and very timely in their production. We will continue using Alphagraphics for our business needs.
Dellie M. Martini Financial
Clay was wonderful to work with and the product was just what we wanted. I was extremely happy with the whole experience. We will use you next time we have any printing projects :)
Jan M. EFCO Corporation
Everything has been great. Glen is the best! He's very timely, has great communication and does a great job all around. We are very pleased with the quality of work and level of exceptional customer service that we've received. Thank you!
Sean H. Affiliated Therapy
Fantastic Service. the ease of ordering and receiving proofs to the final product is amazing.
Jason S. Las Vegas Parking Inc.
I received professional and courteous responses to my emails. Reducing the turnaround time when quoting services may be an area of opportunity. that;s all I have for you. Thank you.
Gary K. Camden Financial
I always have a great experience with Alphagraphics and Ben is great!!!
Susie C. Health Care Partners
Very helpful through the process and helped us with any changes that we had!
Taylor B. Taylor Bagshaw
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.