WHAT OUR CUSTOMERS ARE SAYING
Great experience from the start. The order process was easy and everyone was professional. Our shipment arrived on time and at a great price. We had no issues and would definitely recommend in the future!
Lorraine M. Navitas Advanced Solutions Group
Loved the business cards and the suede finish just wish they could have been printed on heavier stock. All in all great experience, thanks!
Deb R. Trillium Graphic
Always extremely helpful. We use them multiple times a month, and have never had anything less than an extremely enjoyable experience. They make it as simple as it possibly could be to order a wide variety of materials to take your business to the next level!
Kevin B. Seven Bridges Golf Club
With a clean and crisp design, AlphaGraphics gave me the professional marketing tools that makes my business stand out from the rest!
Jacob B. TRIM TECH INC
Danielle Gregor is amazing and so responsive. Communicates very well. AlphaGraphics also has amazing pricing that cannot be beat by printers we have used in the past.
Adam C. Ray Graham Association
Alpha was great to work with. The job went very smoothly despite limitations because of COViD. Was very happy with final product.
Carrie M. St. Scholastica Parish School
You guys are the best! I just upload the files for my manuals and they come out prefect every time.True professionals. Thanks again for a great job.
John W. Elite Technical Service
I have to literally pass 3 other printers to get to you. I'm very happy with the service. Regarding the last question. I always refer to you, while I can't think of anyone right now. please know that I appreciate you, and refer all of my clients within 30 minutes of you to use you.
Jean K. Jean Kuhn
The Youth Symphony of DuPage has a long-standing relationship with AlphaGraphics. I've been working with AlphaGraphics directly and indirectly for the past three years. My experience with Alphagraphics has been a pleasure. Edie and the rest of the staff have been professional, skillful, prompt, collaborative, and innovative. I especially appreciate their detail-oriented clear instructions, organized insightful suggestions, and helpful spirit, especially with their willingness to meet our often tight deadlines. Our business relationship with AlphaGraphics is both effortless and pleasant. These creeds sure warrant Alphagraphics to be our go-to printing expert for our mission-critical projects.
Kay B. Youth Symphony of Dupage
Alpha Graphics Lisle is not only conveniently located, they are very friendly and proactive when working on projects, small or large. We have used them for various event marketing purposes for a few years now and would recommend them wholeheartedly.
Cynthia K. Cynthia Kustush
Every time I have used Alphagraphics, Lisle to print programs and posters for our big IAEA Student Artist Art Show, I've been impressed with the speed at which they get back to me with a preview, and are so patient and willing to work with me through preview detail changes. Their turn-around time is amazingly quick!
Susan T. Illinois Art Educators Association (IAEA)
The Alphagraphics staff is incredibly responsive to our needs and has great attention to detail It is a pleasure to work with you all and we really appreciate your services. Bailey was wonderful and Tammy has done a fabulous job for us on the last couple of projects - really appreciate her abilility to manage our different simultaneous jobs. Tammy has great attention to detail and it is a gift!
Mary C. Society of Colonial Wars In the State of Illinois
AlphaGraphics is always the first company I think of when we have a printing project. Everyone there is always very nice, professional and have my order ready when promised.
ellen T. Comcast
AlphaGraphics made the process of getting our student book to press incredibly fast and gave thorough feedback to get the best book possible- with plenty of time for our publication launch.
Adam F. College of DuPage - Prairie Light Review
The Lisle Alphagraphics staff is a pleasure to work with. They are helpful and knowledgeable. We are always pleased with the quality of their work.
Nancy C. SE3
Bailey and Tammy are wonderful to work with and both are incredibly responsive. We are a very small nonprofit and even though we may not being the highest paying Aplha Graphics customer, we truly appreciate the excellent customer service and top quality in printing we always receive!
Cassandra S. Literacy DuPage
I love working with the people at Alphagraphic! They make it so easy to get the job done and they are all very friendly, patient and kind!
Candi E. Homecrest Foundation
Bailey Kovac is very talented, professional, and personable. She is the reason I keep returning to your location to have printing done for my business.
Stephanie S. Bellehaven Designs
We use AlphaGraphics for our marketing materials for our business, but I have also used them for personal printing materials, including my wedding invitations. Every single item comes out perfect to match my vision. They are honest and open about what the product will print like. I recommend them to everyone!!
Kelly B. Boerman Moving & Storage
Bailey was amazing thru the entire first time I have ever involved in such a project, process. She never gave up to help me achieve my needs, goals. Her creativity, communication, body of work for me was beyond compare. Thank you Bailey!!!
Gary F. Franger Equipment Sales
Alphagraphics is very customer oriented. The quality of the final product is always very good. The team does a great job with the designed materials and offers quality advice on customer designed material.
Marian S. Riverwalk Adult Day Services
Every time we order anything, Bailey Kovac, is so very helpful. She always gets the proofs over to us in a timely manner ,as well as getting our attention if we forget to approve the proof. I would recommend her service to anyone.
Jen Elmhurst Animal Hospital
I was on a strict time crunch to receive my business cards before a very important conference. Bailey was EXTREMELY helpful and turned my order around right away! It was awesome. I will definitely use Alpha Graphics again simply because the customer service was so great.
Kenneth C. Pad Scouts
I'm an illustrator that travels all over for work; I mainly sell prints and other merchandise of my artwork so when I finally get home, I have to immediately prep for my next event which involves lots of last minute printing and Alphagraphics always meets my ridiculous deadlines. Thank you for everything!
Yu C. Little Red Do
Alphagraphics is our go to company for printing letterhead and envelopes. Their customer service is incredible and we get our order done quickly and delivered in person.
Deborah G. Denkmann & Grabavoy
I asked you to rush an order and it was done beautifully and with kindness. Genuinely your company wanted to help. Your response to all email was fast and my order was completed perfectly
Laura L. Benet Academy
I've worked with Alpha for a number of years, and your reliability and level of customer service is unmatched. I love being able to work one-on-one with your professionals.
Jerry G. Salem Trust Company
We ordered 3 brochures from Alpha Graphics and they came out so beautiful! The turn around time was very quick as well for needing 600 of them! Customer service is wonderful and we will definitely continue to order from them :)
Diana P. Dr Jennifer Manfre
Tammy and Bailey are awesome to work with! Very friendly, both in email and on the phone, and responsive. I'm always nervous when working with new vendors but AlphaGraphics has made my job for our new Chicago office an easy one.
Sonia K. Talley Inc
Your AlphaGraphics team are very responsive and helpful for meeting a tight deadline. We do not have have much time between the end of our teams' seasons and the final season event. Each year, your team is ready and helpful for completing the printing of our annual yearbook and the quality is always very high.
Bob M. Neuqua Valley Hockey
I had a carbonless form made for a trade show and ordered just a few days prior to the show. You guys were able to complete the order that day and the price was reasonable.
Lisa W. Floors Come True
Great customer service!!! You guys are great!!!
Sam C. Mothers Against Drunk Driving
Joe LoRusso was great to work with as well as Bailey Kovac. Everything went smoothly and quickly once we made our decisions. Working with AlphaGraphics Lisle was a great experience.
Gina G. Precision Control Systems of Chicago, Inc.
Chantel was my graphic design super hero. I think she might need a cape to wear around the office to reflect her extreme customer service powers. :-) I was a newbie who needed a bit of coaching to get my file right for printing. She was patient and friendly. The women boss lady and the other graphic design girl were also wonderful to deal with. Shockingly good team. Alphagraphics saved me significant money over my other bids. Great staff, great price, great quality How rare!
Scott B. Spider Plant
Danielle and Bailey are always responsive and professional. They gracefully help our company navigate and meet the demands of a client that is often last-minute.
Stacey W. International Powered Access Federation (IPAF)
The Alphagraphics team went out of their way to insure we had our material for our event for the Lisle Band Parents event.
Rob M. Lisle Band Parents Org
We have always trusted Alpha Graphics to do great work in a very timely fashion. We had a tight deadline for our latest project, and AG not only met it, but got it done even sooner!
Barbara C. Grace United Methodist Church
Joe and Bailey were a great team--knowledgeable, professional, prompt, very easy to work with, and they produced great marketing materials and exterior signage on tight schedules. it was a pleasure to work with them!
Carol D. Pelvic & Orthopedic Physical Therapy Specialists
Staff is, without fail, friendly, quick to respond, and willing to go the extra mile.
Barbara S. St. Scholastica Parish School
Alpha graphics works well with us to produce what we want, and they get everything done so quickly for us.
Jen K. Elmhurst Animal Hospital
Extraordinary Work / Quality! We can always count on you to provide us with all our marketing needs at reasonable prices and speedy turnarounds! Thanks again AlphaGraphics!
Tyler E. Essential Auto Photography
Tammy and her team are always concerned with producing the best possible product, and offer innovating ideas to enhance the results. This is a combination that is hard to beat.
Roger B. Roger Bohn/CWRT
2018 off to another great start with AlphaGraphics! Last minute printing needs done ahead of schedule - CHECK!
Sherry W. Foodminds
This is my first time ordering from Alphagrphics on behalf of the Illinois Art Educators Association, and I couldn't be more pleased! Every person I talked with was knowledgble and very helpful! The process was smooth and very timely. I ordered twice for the IAEA this year with 2 different projects and both times the experience was terrific! The second time, I was running late to pick up and Doug stayed open until I got there. Thank you so much! All of the art teachers and students were so pleased with the posters and programs!
Susan T. Illinois Art Educators Association (IAEA)
I have used Alphagraphics Lisle for almost 15 years and find, consistently, that they provide prompt, quality service. Tammy is lovely, and her assistance is outstanding.
Jan S. Jan Strasma
We have relied on Alphagraphics for over ten years. They are familiar with our needs and save the day when we need items ASAP. Tammy and the team are excellent and provide great customer service.
Bernice A. ROC Exhibitions
Everyone I worked with was very helpful, and timing was amazing. Appreciate the quick turn around and advice.
Michelle P. DME Elevators & Lifts
Services very prompt, courteous, efficient, and price very reasonable
Ray K. Dong Fang Chinese Peforming Arts Assoctiation
Danielle was great to work with. She was punctual, offered advice, and made communication a breeze.
Justin A. Nortek Environmental, Inc.
Our business is often subject to last-minute changes. Alpha has never dropped the ball, nor whined about being inconvenienced. Their helpful and ALWAYS courteous staff makes them feel like a true partner. Highly recommended!
Amy A. Sugar Bash
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.
HAVE MORE QUESTIONS?
Call AlphaGraphics Lisle today with any questions you may have. We are here and ready to help you get started on your next project.