SMS AND MMS MARKETING
WHAT OUR CUSTOMERS ARE SAYING
AlphaGraphics staff always gets our work done on time even with little notice. They do the necessary to get our briefs printed and filed on time. I can depend on AlphaGraphics to get it done right.
AlphaGraphics is amazing. The turn-around time is faster than any other company I have worked with and delivery is an added bonus.
I appreciated the great customer service in discussing and coordinating my rush order.
James is amazing and always so willing to help with a last minute complex order.
James made this the most effortless process ever. We subpoenaed documents. The party dropped off a large volume of paper files, and I asked for them all electronically maintaining folder structure integrity. I received it. Speedily. Great experience!
I needed something done quickly (surprise?), and staff was very helpful, professional, and can-do. Glad you're in the neighborhood!
James has continued to go above and beyond, providing excellent customer service, turnaround time and overall knowledge when it comes to all my printing questions. He is ABSOLUTELY our go-to guy for all our clients' print projects.
I love working with AlphaGraphics. They're always so quick and professional.
Excellent customer service and beautiful products!
Liz helped me, and she was wonderful from start to finish. She responded to things quickly, managed the multi-step process smoothly, and communicated any changes clearly. I'm very pleased with the process and the product, and will certainly continue working with you on future projects.
Everyone at AlphaGraphics is very friendly, they are always easy to talk to if we have any questions or concerns, and they always respond to us and deliver our orders in a timely manner.
The job was done quickly and the web-based delivery system made the process even faster.
Your people are always a pleasure to work with. They are friendly and the work is always completed quickly and is always high quality.
As usual, awesome job! We appreciate your patience with our confusing, last minute "project". Thanks again!
Amazing group of people you have working at this company. We've had crazy print requests that were handled beyond our expectations! We'll keep coming back for sure.
I walked in off the street needing a project done and they accomplished it within 20 minutes. Pleasant and wonderful to work with; never appeared to be at all irritated with an emergency, rush order.
Karen is amazing to work with.
Karen is always so friendly and always takes care of tasks as soon as she can! They’ve all been really helpful when we’ve been in a crunch.
We appreciate all you do. Thanks!
The invites that AlphaGraphics printed for us were fabulous. Already received compliments on them from our clients. Also, we got them a couple days after starting the process.
Your turnaround time is always incredibly fast and the final product looks great. We're big fans!
We are extremely satisfied with all services, timeliness, etc.. We are an out-of-town customer and we always get our materials in more than enough time. Pricing is amazing as well.
We are always astounded by the quick and quality service from the staff at AlphaGraphics.
Quick work and friendly staff.
John and Andrew have been phenomenal to work with!
Your website was easy to follow. I have already shared your company's name with a previous employee of our firm for her information.
Karen has been so great to work with-appreciate all her help, creativity and patience!
Very very well done professional cards, always delivered super speedy. And the quality is amazing for such a low price. The people there are so friendly.
Andrew is very responsive and helpful.
Dan in MKE store was super helpful and polite
James and James make my life easy when it comes to filing in Madison. They are truly impressive.
Excellent!!!! Very quick responses to all my questions
AlphaGraphics was wonderfully professional and considerate of my needs. They even called back to counsel me and make sure that I understood what my purchasing options were. It is great!
Liz is the best!
I needed a Brief taken to the Court House. It was so easy to upload my documents with updates of the process. I will use AlphaGraphics again!
Karen and the staff at AlphaGraphics always go above and beyond to get us just what we need. They make ordering easy and even hand deliver our finished products to us!
I'm always impressed with the service I receive. AlphaGraphics is my go to place for business cards and more!
AlphaGraphics has consistently high quality, friendly service, and excellent products. I have purchased a self-published art book, greeting cards, prints, and vinyl stickers from them and they look beautiful and professional!
AWESOME TEAM! Polite, fast, and helpful staff that go above and beyond to complete high quality end products.
AlphaGraphics is always responsive to our deadlines and provide excellent quality.
James is awesome
Our order was fulfilled extremely fast, and that someone came in to pick up the records from us was very convenient. 10/10 will use again
Keep it up!
Excellent and prompt service. Thank you so much.
The way you boxed up and labeled the materials by school was the best I’ve seen yet.
In my business, quality and promptness are a must. I am lucky to have AlphaGraphics support in meeting those goals.
There was a mix up on a order and you were out next day, early to resolve the problem.
You guys do a great job with follow-up in a timely and professional manner
USE SMS AND MMS MARKETING TO CONNECT DIRECTLY TO YOUR AUDIENCE
Looking for a way to drastically increase customer engagement without breaking the bank? Consider adding short messaging service (SMS) and multimedia messaging service (MMS) to your mobile marketing strategy.
Wondering if SMS/MMS marketing is right for your business? Like all marketing mediums—SMS/MMS campaigns are most effective when you combine their strength (immediate, interactive communication with near perfect open rates) with other location-based efforts.
THESE MIGHT INCLUDE:
- Printed postcards, brochures and signage
- Email marketing
- Social media marketing
- Variable maps
5 SMS/MMS BEST PRACTICES
CREATE A CALL TO ACTION. Recipients should know within seconds what the offer is, and how to claim it.
GET TO THE POINT. Lead with your value proposition—SMS only gives you 160 characters. Use them wisely.
VIP CONTENT ONLY. Text subscribers should only get the best deals and discounts available.
TIMING IS EVERYTHING. Set a schedule - say one text a week - and stick with it. Don't send messages during sleeping hours.
SPREAD IT AROUND. Integrate your keywords and MMS short code into other marketing channels to increase engagement and sign ups.
WHAT IS THE DIFFERENCE BETWEEN SMS AND MMS?
SMS refers to text-only messages, which are commonly used when individuals send quick text messages to one another. MMS includes multimedia content, such as pictures, videos, and animations.
HOW WILL IT HELP MY BUSINESS?
SMS (commonly known as text messaging) is frequented by approximately 2.4 billion users around the world, or about 74% of all mobile phone subscribers. Leveraging this platform will allow you to instantly connect with a large volume of potential customers.
PUT SMS/MMS TO WORK FOR YOUR BUSINESS
Mobile messaging provides ample opportunities to communicate with your subscribers.
CONSIDER USING SMS AND MMS MARKETING FOR:
- Converting prospects with location-based incentives
- Raising awareness about important causes
- Delivering customer rewards for loyalty programs
- Appointment reminders
- Emergency notifications
- Customer service (order status updates, reservation confirmations, etc.)
- Special promotions
- Events and trade shows
- Company news and updates
This approach conveys a consistent, personalized message across multiple channels--dramatically increasing engagement, ROI, and building brand awareness. By encouraging people to sign up for text alerts, you can start an ongoing two-way conversation with prospects and customers. SMS/MMS campaigns are a great way to foster meaningful interactions that will create return business.
And the best part? They are extremely cost-effective. To learn more about what SMS/MMS can do for you and your mobile marketing efforts, work with the team at AlphaGraphics today!