WHAT OUR CUSTOMERS ARE SAYING
I was very happy with how my prints came out. It was a gift for Christmas and they were able to process my order very quickly. I wouldn't hesitate use them again in the future.
I had an 80 year old map of Germany that I wanted copied and printed for my husband. His grandpa used it while he was in WWII to mark where he had been. Patrick was wonderful to work with. I sent him an email with a scanned version of the map. Alphagraphics was able to use the scan and make a wonderful 27 x 34 size map that looks amazing and the color and clarity is great! Quick email responses and phone calls. The map print quality exceeded what we could of hoped for! Thank you for this gift.
Amy M. Lawrenceburg IN
everything went as I had hoped. Access to past files was simple and updates were made as we had requested.
Denise S. Cincinnati Ohio
It was our first time using your service. We had a "printing emergency". Pat handled the order. He was extremely helpful and completed the order quickly. He provided great quality service and got me out of jam! Very appreciated.
Emily B. Dayton Ohio
Fast and friendly service! Love the level of excellence we have always seen with the work you do. We recommend you quite often!
Molly H. Cincinnati OH
Alphagraphics provides high-quality products. Everyone at this AG location is very professional, with excellent communication skills. They consistently keep me updated.
Top notch service and quality. Plus a welcoming, customer-friendly team of professionals. It’s always a pleasure doing business with them.
Rose H. Maineville OH
Rinda and Kayla were responsive and pleasant and the project was completed in a timely manner.
Alpha is always ready to serve and is very accommodating with rush orders
Robin B. Cincinnati OH
Excellent Service, fast and friendly!
Ryan P. Middleton WI
Rinda was very helpful and made things easy for me. We will continue to use AlphaGraphics.
Matthew K. Cincinnati OH
Top quality at a more than fair price
Really high quality and fast service.
Pat is exceptionally helpful when we use your services.
Glenna D. Mason OH
Customer service is top notch. I always get a quick response, and great quality product!!
Dave B. Cincinnati OH
The quality of my business cards was fantastic, and the price point was perfect as well!
Rindu was amazing to work with. I’ll be back with more projects!
Pat and staff are always friendly and easy to work with, very prompt service, clean environment.
Vicki S. Mason OH
Great job as always!
Rhinda was the reason I went with your company. She was great to work with.
The team was great to work with. The equity they took into the project made the experience incredible.
The whole process was fast and easy. You all turned our project around really quickly and the quality of the product is fantastic.
Wes E. Cincinnati OH
Pat and team were great to work with made the entire process quick and easy! We will be coming back for more material.
Josh B. Mason Ohio
Entire staff very professional
Jan A. Cincinnati OH
you guys have been great....super fast and responsive. Huge help to enabling Crossroads Mason to relaunch our site after the Covid shutdown.
Todd B. Cincinnati OH
Pat and the Alphagraphics team are fantastic to work with! We love using local businesses and Alpha never disappoints!
Track A. Mason OH
Thank you for being so flexible and speedy with our order!
Krissy H. Mason OH
Customer service and fantastic attention to detail!
Fast turnaround and pristine copies.
Really a great company. The quality and the level of service are impeccable. They do anything you could possibly need. And even better, they treat you like they know you. Love companies like that.
Rick S. Cincinnati OH
Everyone is very friendly and the products are always perfect
Brad R. Cincinnnati OH
big fan of Pat and Kayla!
Tom F. West Chester OH
Very helpful in picking a logo for my business and completed it on my truck quick
Professional, and very customer services
Ron C. Kings Mills Ohio
Pat and the gang are always fabulous to work with. Professional, friendly and the finished product is always top-notch.
Karen V. Cincinnati OH
Great customer service and very prompt service! Perfect design assistance!
Top notch, you guys are the best! Such a blessing with such short notice!
Bob R. Cincinnati OH
My sign order was very easy, I emailed the graphic and answered on other email with some questions and the sign was made and delivered several days later.
Scott S. Cincinnati OH
Overall great experience throughout the entire purchasing process. Rinda did a phenomenal job communicating the expected timeframe, providing a sample for my approval and allowing me to pick up first 10 decals which I need ASAP. When you have assets (trailers) leaving your yard unmarked this poses a huge liability for my business and the customer service was on point. I appreciate the decals
The customer service and prompt responses from Pat was stellar! Couldn't have asked for better service!
Theresa B. Mason OH
I've been working with Alpha Graphics for 24 years, and they always come through and do a fantastic job.
Doug M. Mason OH
Looking forward to using y’all for my arcade cabinet printing needs...thanks for the swift turnaround
Always seamless working with the AG team!
Kate S. New York NY
Great service and quality work
Prompt and accurate. A joy to work with.
Sarah B. Mason OH
Pat takes great care of our posters, banners and flyers at School of Rock. Having AlphaGraphics handle our print work means we can focus on rockin’ our at our business.
Josh U. Cincinnati OH
Rinda has always been great about anything we have needed to have printed. Orders are usually completed earlier than expected and we have been very happy with the quality.
Tim M. Cincinnati OH
The representative was very helpful in creating several design options for us. He was also friendly and patient.
Dawn P. Cincinnati OH
Pat was so helpful and got thing to me in a quick turn around.
Karen O. Hauppauge NY
LOVE LOVE LOVE alphagraphics! Your business is amazing and love working with you all! Thank you so very much for all that you do and continue to do for us! Amy
Amy R. Cincinnati OH
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.