WHAT OUR CUSTOMERS ARE SAYING
Quality workmanship and prompt service.
Bob B. Cincinnati OH
Rinda is great to work with and her business friendly attitude is welcoming especially when I have rush projects, which she handles well and on time.
Cheryl P. Mason Ohio
Amazing response time amazing professional and creative service. Truly top notch!
Cynda C. Jacksonville FL
Excellent service. Timely responses. Good collaboration.
We appreciate the patience and suggestions as you worked with us to come up with the most appropriate design for our Ford work truck. Turned out great, thank you!
Todd S. Cincinnati Ohio
Pat was great from beginning to end! He kept in contact with me at all times, helped us pick the best design and got our signs made and in place in such a quick turn around. We will definitely be looking to Alpha Graphics for our future project needs.
Katherine H. Mason Ohio
Always excellent customer service, very friendly !
Colleen Q. Mason OH
Rinda is the best!
Joey B. Miamisburg Ohio
I came in at the last minute needing some stickers printed and as always, the alphagraphics team got it done!
Melissa S. Mason OH
Rinda is always quick with responses and on top of it!
Lori S. Mason OH
We are a small business and generally have just a tiny order now and then but Alphagraphics makes us feel as important as their "big" accounts. Great quality and very prompt service.
Sharon J. Harrison OH
Great service with a very good price.
Cinda is aweseome. Very responsive.
Matt P. Cincinnati OH
Rinda was very helpful & did a great(& quick!) job for us.
Bill R. Mason OH
Excellent turn around time!!!
Kelly M. Cincinnati Ohio
Steve and his team have been nothing short of fantastic. Great service, follow up, and urgency.
Greg P. Cincinnati OH
There is only the best at AlphaGraphics. Professional people and their work is great. Thanks for another job well done!
Thank you for your quick turnaround and quality print job on our wedding programs! Pat was very responsive and got the job done fast.
Pat is very responsive and creative. We’re moving more business to AlphaGraphics because of his awesome customer service.
Josh U. Cincinnati OH
Loved my experience. Super helpful and friendly. Finished item was perfect and very fast turnaround to meet our timeline.
Kelly C. Mason OH
Always a pleasure doing business with Alpha Graphics
Jo A. Mason OH
Despite our company being a small account, we have been very pleased with the attentive service and final products from Alpha Graphics. So much in fact that I recommended them to my husband's company. His company now has placed multiple orders with Alpha Graphics. Alpha Graphics exceeds expectations every time.
Donna B. Mason OH
Rinda is wonderful and has helped our company with many last minute things. The team at AlphaGraphics has truly helped make our company's conference the best ever.
Rebecca M. Mason OH
Pat was helpful, worked quickly, and was very professional.
Nora R. Portsmouth OH
Rinda is great!! She is very patient.
Erin H. Mason OH
Wonderful team that puts customer service first.
Terry S. Mason OH
Patrick was amazing!!! He is very quick in responding and was very helpful.
Sarah R. Mason OH
Pat does a great job communicating/follow through on my print needs. I have been very happy with the items I've had printed.
Patrick and Jamie have been wonderful, very helpful, very knowledgeable. Always on time. Always professional. Always good customer service. Very happy with their service. Thanks a million.
Rinda is always great ... very easy to work with. Their work is outstanding and -- on the rare occasion that something needs to be addressed -- they always take care of me.
Jonathan N. Cincinnati OH
Very easy to work with. Great communication and able to work around our schedule. Did a great job with request I had everything was perfect and smooth.
Eric S. Cincinnati OH
Rinda was wonderful to work with - great experience all around and we will definitely use your services again!!
Rachel P. Mason OH
Pat was phenomenally helpful, precise and all around so great to work with! Thankful for the prompt order and delivery! I was very impressed with AlphaGraphics Services!
Leaad: K. Loveland OH
My daughter picked up the print job and was so amazed that you knew the print was of her grandfather's motorcycle. That gave me a good sense of your customer service. You truly listen....and you go beyond what I needed, you took the time to know what was personal about me and my request. Thank you! Elaine Fite
I loved the banner printed by alphagraphics. It was completed quickly and the cost was reasonable.
Theresa K. Cincinnati OH
We appreciate how quickly you got us the folders. Next time we won't wait until the last minute to re-order. They look great.
Pat is always a pleasure to work with!
John O. Kettering OH
Very helpful, fast, and friendly.
Chris C. Madison IN
Great quality, friendly, fast service! Thank you so much!
Pat was fantastic with communication and questions. He helped me stay on MY timeline while answering a lot of questions, even on a relatively small order.
Karen S. Loveland OH
The quality of work was excellent and it was an easy process. Even when we had a last minute request, the team assisted quickly and efficiently. Thanks.
Jane G. West Chester Ohio
Pat was my contact and he made sure my project was completed on time. I was very pleased with the customer service level.
Very helpful, understood what we wanted and needed. Worked with me on the delivery which was of course a rush.
Jackie M. Cincinnati OH
Excellent customer service...Every time!!!
Denny R. Montgomery OH
Very high quality work by friendly staff. Love that I can email files to Rinda, receive an Estimate and place an order without leaving my office. Very convenient to pick up orders as only about 4-5 miles from my office.
Cheryl P. Mason Ohio
The design came out great. AlphaGraphics team was able to go to my storage area and put the name on my boat. It looks great!
As always Rinda was great
Jim W. Weste Chester Ohio
Great service and finished products!
Doug M. Mason Ohio
Rinda was so helpful, patient and responsive. I've already recommended AlphaGraphics to other small business owners that I partner with.
Emily D. West Chester OH
as usual, my order was taken care of very prompt, delivered when promised, and my request was followed perfectly, with very little guidance. Awesome service from beginning to end.
Robert B. Mason OH
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.