WHAT OUR CUSTOMERS ARE SAYING
The quality of work was excellent and it was an easy process. Even when we had a last minute request, the team assisted quickly and efficiently. Thanks.
Jane G. West Chester Ohio
Pat was my contact and he made sure my project was completed on time. I was very pleased with the customer service level.
Very helpful, understood what we wanted and needed. Worked with me on the delivery which was of course a rush.
Jackie M. Cincinnati OH
Excellent customer service...Every time!!!
Denny R. Montgomery OH
Very high quality work by friendly staff. Love that I can email files to Rinda, receive an Estimate and place an order without leaving my office. Very convenient to pick up orders as only about 4-5 miles from my office.
The design came out great. AlphaGraphics team was able to go to my storage area and put the name on my boat. It looks great!
As always Rinda was great
Jim W. Weste Chester Ohio
Great service and finished products!
Doug M. Mason Ohio
Rinda was so helpful, patient and responsive. I've already recommended AlphaGraphics to other small business owners that I partner with.
Emily D. West Chester Ohio
as usual, my order was taken care of very prompt, delivered when promised, and my request was followed perfectly, with very little guidance. Awesome service from beginning to end.
Robert B. Mason OH
We were in a pinch for time and didn’t know what path to take. We gave our ideas and dimensions needed and we were given options quickly for proof. I couldn’t ask for better results
Rinda was amazing in helping me navigate and customize my order. Great customer service!
Jen C. Lebanon OH
Your staff was very helpful in branding our Safety Committee logo, its nice to have someone make suggestions to better the final product! Great Job! Turning our banner into hard hat stickers was awesome.
Dan W. Lebanon OH
Service was AMAZING!!! Pat was extremely helpful and great to work with on this project!!
Ron C. Cincinnati OH
Always a good experience dealing with Alpha Graphics.
Jo A. Mason OH
Printed material is of high quality. Always on time
I chose AlphaGraphics to develop a book cover and had a great experience working with Rinda and Jamie. I've received nothing but positive comments on my book cover.
You guys always do great work for us! We will definitely keep coming back. Thanks!
Austin L. Mason OH
Alpha Graphics created a beautiful banner for us!! The job was finished in one day, and we are so grateful and pleased with the banner!
First time using your services. Email response time was great. Graphics changes were fast. Received our item and we are very satisfied.
Julie S. Loveland OH
Very friendly staff. Job done quickly.
Jerry C. Mason OH
Alpha Graphics continues to deliver a high level of service and quality product. Often times our needs can change or timelines shorten and Alpha Graphics is always willing to work with us to deliver a successful product.
Jenna H. Mason OH
Staff are friendly and professional.
Kathy R. Mason OH
Great customer service, made an exception to their normal delivery days to accommodate our last minute needs.
Maddie T. Denver CO
Your customer service and followup are tremendous (not to mention very patient with me! Help in the graphics setup was great! Final notepads look very good!
Rick S. Cincinnati Ohio
Alpha has been so helpful to our team here at The Chamber. We always appreciate the quick turn around on certain projects and careful attention to details.
Jen B. West Chester OH
Professional, accurate and quick service.
Ellen L. Mason Ohio
Very professional and friendly.
Quality service with quick turnaround.
Your staff was very easy to work with.
Vito P. Mason Ohio
Prompt, courteous service everytime !
Sue B. Mason OH
Over the top excellent customer service!
Susan H. Cincinnati Ohio
Another big order this week done to perfection! I am SO glad I was referred to Alphagraphics!
Rick S. Cincinnati OH
Very helpful providing multiple printing options/prices
The team was great! From Rinda to the Graphic Gesigner and the Installer, the entire team was very professional, responsive and attentive to detail. I look forward to working with them again on future projects.
Rachel A. Lebanon OH
We really appreciated the super fast turnaround for the Crossroads Mason project you did for us on Thanksgiving Eve. Steve was super attentive and fast with the turnaround. The product was also really high quality.
Todd B. Cincinnati OH
Everything was great just like the last time.
Randall C. Cincinnati Ohio
The staff is friendly, communicates and meets the deadlines. The quality has been great too.
Great service, quick and reliable.
Of all the banners we have ordered, this by far is the best. The colors and the graphics really pop.
Marguerette S. Cincinnati OH
I use AlphaGraphics because I can trust that they will give me quality work, on time. They work with me to get the order shipped even when I my clients delay unexpectedly. I feel like we are partners in assuring my clients receive the service they require.
Kathy R. Mason OH
Always timely and provide great service!
Jelena M. Cincinnati OH
Rinda is AWESOME! The Alpha graphics team does a fabulous job of delivering high-quality products, often under tight deadlines.
Majoelle L. Mason OH
Ordered my corrugated sign and it was ready the next day! Quick and efficient service
A very professional team. They exceeded my expectations in all areas. I will definitely recommend them to my friends.
AlphaGraphics is awesome! Thank You for helping us take care of our customer with custom signs!
Edward H. Wilmington NC
Beautiful detail work.
Sarah B. Mason OH
We greatly value our working relationship with Alphagraphics. We have been so pleased with the level of attention that we get to make sure the finished product is exactly how we want it. We have also worked with some tight deadlines where we felt completely supported and taken care of.
Jen B. West Chester OH
My experience is always great working with Pat!
Michele S. Cincinnati OH
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.