WHAT OUR CUSTOMERS ARE SAYING
Prompt, courteous service everytime !
Sue B. Mason OH
Over the top excellent customer service!
Susan H. Cincinnati Ohio
Another big order this week done to perfection! I am SO glad I was referred to Alphagraphics!
Rick S. Cincinnati OH
Very helpful providing multiple printing options/prices
The team was great! From Rinda to the Graphic Gesigner and the Installer, the entire team was very professional, responsive and attentive to detail. I look forward to working with them again on future projects.
Rachel A. Lebanon OH
We really appreciated the super fast turnaround for the Crossroads Mason project you did for us on Thanksgiving Eve. Steve was super attentive and fast with the turnaround. The product was also really high quality.
Todd B. Cincinnati OH
Everything was great just like the last time.
Randall C. Cincinnati Ohio
The staff is friendly, communicates and meets the deadlines. The quality has been great too.
Great service, quick and reliable.
Of all the banners we have ordered, this by far is the best. The colors and the graphics really pop.
Marguerette S. Cincinnati OH
I use AlphaGraphics because I can trust that they will give me quality work, on time. They work with me to get the order shipped even when I my clients delay unexpectedly. I feel like we are partners in assuring my clients receive the service they require.
Kathy R. Mason OH
Always timely and provide great service!
Jelena M. Cincinnati OH
Rinda is AWESOME! The Alpha graphics team does a fabulous job of delivering high-quality products, often under tight deadlines.
Majoelle L. Mason OH
Ordered my corrugated sign and it was ready the next day! Quick and efficient service
A very professional team. They exceeded my expectations in all areas. I will definitely recommend them to my friends.
AlphaGraphics is awesome! Thank You for helping us take care of our customer with custom signs!
Edward H. Wilmington NC
Beautiful detail work.
Sarah B. Mason OH
We greatly value our working relationship with Alphagraphics. We have been so pleased with the level of attention that we get to make sure the finished product is exactly how we want it. We have also worked with some tight deadlines where we felt completely supported and taken care of.
Jen B. West Chester OH
My experience is always great working with Pat!
Michele S. Cincinnati OH
Always fast and dependable!
Danny C. West Chester OH
Amazing team, they get the job done quickly but more importantly, they get it done right!
Gina B. Cincinnati OH
Very friendly and helpful every time. Quick turn around.
Loveland M. Loveland OH
Always friendly, prompt, courteous and our orders are timely.
Jo A. Mason OH
Always a pleasure working with such a wonderful team! They really do listen to our needs and work to get all of the materials printed and shipped to the client at a quick pace.
Eve P. Cincinnati OH
Jerry C. Mason OH
The gentleman who came out and installed the signage went above and beyond in the area of customer service. The level of detail and follow up was not an industry norm; he was amazing.
Meghan R. Mason Ohio
Everyone is great there
The customer service experience is excellent! They are quick to respond, and quick to produce.
Julie W. Cincinnati OH
As a real estate broker, it is critical that I have an experienced team of people to support me as my success depends on them: I can't do this business alone. I consider AlphaGraphics to be an integral part of the marketing team. Your manager at the Mason office, Pat Crowley, has exceeded my expectations --- and always displays superb professionalism with his positive attitude and pleasant demeanor. AlphaGaphics is located about 25 miles from my office, and I surely could find a printer closer, however I feel it's worth the drive to come to AlphaGraphics. Thank you! Jan Alexander
Jan A. Cincinnati OH
Great product at a fair price. Thank you for the quick turnaround.
Bob R. Cincinnati OH
Enjoyable interaction. Very easy.
Michael V. Maineville OH
We had a lot of big changes to our graduation program. It took several tries but the designer was very patience and quick to get the changes back to us. Wonderful service :)
Mallory K. Kokomo IN
Great team and excellent quality work!
Alphagraphics is one of the last few small businesses that care deeply about the customer and really care about their work. They work hard to get things to you when you need them. They take great pride in what they do and that is very rare these days.
Jodi V. Mason OH
Thank you for the awesome service! Anytime I need graphics, I know where to go.
Rinda continues to provide outstanding service and value to the organization. The organizarion will continue to use Alphagraphics services
Pervis B. Cincinnati OH
The quick turnaround time on my order was appreciated. Working with Pat Crowley was great! He took direction of what I needed and produced exactly what was explained to him. Thank you!
Diane G. Mason OH
Everyone we dealt with was very kind and helpful
Tarik D. Mason OH
I was very happy with the turnaround time and the quality of the product. I recommended you to my office neighbors, Synapz Marketing and the Alzheimer's Association, and I believe they are both using your services for their signs.
Leyane S. Mason Ohio
Use for all our graphic needs for our vehicles and signage. Always prompt and professional.
Kurt S. Cincinnati OH
Always an exceptional experience for products and services!
Rick S. Cincinnati OH
Fast and wonderful service.
Micheal S. Middletown Ohio
So impressed you still had our info on file after 14 years. Very impressed on how quickly we received our order.
Warren M. Loveland OH
We couldn’t have asked for better. We were more than satisfied with the service.
It's a great pleasure to work with a creative team that understands our needs without pressuring us to be experts. Alpahgraphics are the experts and take our ideas and make them fantastic!
Shawn M. Cincinnati OH
Always pleasant to work with -- and speedy service
Sharon J. Harrison OH
Everything from ordering to pickup of my bookmarks went smoothly. AlphaGraphics even packaged them based on my comment that I had to send 200 of the 500 to a conference.
Rinda was great to work with !
Mark M. Cincinnati OH
Great people . Always a great experience.
Elliott F. West Chester OH
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.