WHAT OUR CUSTOMERS ARE SAYING
Pat and the Alphagraphics team are fantastic to work with! We love using local businesses and Alpha never disappoints!
Track A. Mason OH
Thank you for being so flexible and speedy with our order!
Krissy H. Mason OH
Customer service and fantastic attention to detail!
Fast turnaround and pristine copies.
Really a great company. The quality and the level of service are impeccable. They do anything you could possibly need. And even better, they treat you like they know you. Love companies like that.
Rick S. Cincinnati OH
Everyone is very friendly and the products are always perfect
Brad R. Cincinnnati OH
big fan of Pat and Kayla!
Tom F. West Chester OH
Very helpful in picking a logo for my business and completed it on my truck quick
Professional, and very customer services
Ron C. Kings Mills Ohio
Pat and the gang are always fabulous to work with. Professional, friendly and the finished product is always top-notch.
Karen V. Cincinnati OH
Great customer service and very prompt service! Perfect design assistance!
Top notch, you guys are the best! Such a blessing with such short notice!
Bob R. Cincinnati OH
My sign order was very easy, I emailed the graphic and answered on other email with some questions and the sign was made and delivered several days later.
Scott S. Cincinnati OH
Overall great experience throughout the entire purchasing process. Rinda did a phenomenal job communicating the expected timeframe, providing a sample for my approval and allowing me to pick up first 10 decals which I need ASAP. When you have assets (trailers) leaving your yard unmarked this poses a huge liability for my business and the customer service was on point. I appreciate the decals
The customer service and prompt responses from Pat was stellar! Couldn't have asked for better service!
Theresa B. Mason OH
I've been working with Alpha Graphics for 24 years, and they always come through and do a fantastic job.
Doug M. Mason OH
Looking forward to using y’all for my arcade cabinet printing needs...thanks for the swift turnaround
Always seamless working with the AG team!
Kate S. New York NY
Great service and quality work
Prompt and accurate. A joy to work with.
Sarah B. Mason OH
Pat takes great care of our posters, banners and flyers at School of Rock. Having AlphaGraphics handle our print work means we can focus on rockin’ our at our business.
Josh U. Cincinnati OH
Rinda has always been great about anything we have needed to have printed. Orders are usually completed earlier than expected and we have been very happy with the quality.
Tim M. Cincinnati OH
The representative was very helpful in creating several design options for us. He was also friendly and patient.
Dawn P. Cincinnati OH
Pat was so helpful and got thing to me in a quick turn around.
Karen O. Hauppauge NY
LOVE LOVE LOVE alphagraphics! Your business is amazing and love working with you all! Thank you so very much for all that you do and continue to do for us! Amy
Amy R. Cincinnati OH
Pat and Rinda are fabulous to work with. They make my life easy. And your team is so fast with the work. I am happy to have found you. You are 4 minutes from my home.
Great to work with!
Bill R. Mason OH
As always, fantastic quality and service!
Beth P. Cincinnati OH
Pat is amazing to work with!
Melissa S. Mason OH
Thank you for the quick turnaround for our signs. We would highly recommend using Alpha Graphic for your printing and sign needs.
Jennifer I. Cincinnati OH
Pat and Kayla were very helpful and professional
Mike S. Cincinnati OH
A pleasure to work with always, super timely and quality of the product is great!
Jelena M. Cincinnati OH
Steve and Pat have been great to work with! Highly recommend your business!
Mark W. Mason OH
Every associate I've had contact with has been extremely helpful.
Rinda, Kayla and Steve were all nice, professional and accomodating. Great expericence!
BEst service at a time when service seems to be a forgotten product.
awesome quick turnaround.
Heather S. Cincinnati OH
Very quick turn around time. The magnets were completed next day. Very happy with the final product.
Mark B. N/A
We are always very happy with the service and the products you produce.
Track A. Mason OH
Rinda does a great job! She follows-up and responds promptly and also is a pleasure to work with. Referrals.If I run into someone who needs your services i will definitely have them call you.
Troy M. Cincinnati OH
I have ordered several products from you guys and you all have exceeded my expectations and have brought all of my works to life. Thank you for taking my vision and making them tools that we use daily and that have been beneficial to everyone at our site.
Candace W. Cincinnati OH
Fast friendly service with a great result. We will definitely use your services again.
John R. Mason OH
extremely professional and delivered on every expectation
Robert B. Mason OH
Provided another excellent job as usual
Doug M. Mason OH
Great people. Great products. Love dealing with Alphagraphics. The BEST customer service.
Rick S. Cincinnati OH
My experience was fantastic! Rinda was incredibly helpful and the finished product was exactly what we were hoping for! Thank you!
Pat and the team are impeccable. The level of service that I get is outstanding, from the order to the delivery Alpha cannot be beat. One word PERFECT.
Pat G. Mason OH
So fast on the quote. As in, I walked in, showed the work, got the quote! Made the order, gave the payment information. Done! Picked up my order a few days later and it was perfect. Much better work than I had been getting from the big box office store.
Time after time, we continue to receive top notch customer service, with quick turnaround at a very fair price. Kudos to Pat who always comes through for us.
Kathy M. Liberty Township OH
Very friendly and helpful. You do a great job in getting our projects printed quickly. Thank you!
Jackie M. Cincinnati OH
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.