WHAT OUR CUSTOMERS ARE SAYING
It's good to have a local Partner like AlphaGraphics to help us with our various Promotion Printing and Mailing needs - sometimes we do things at a spur of the moment, and it's great to have such an Ally!
Alphagraphics has exceeded our expectations in both service and price. They have made, what was once a painful and time consuming process for our company, a smooth effortless experience. Thank you to Shawn Boone and his team at Alphagraphics. Jeff Cassera General Manager Berks Homes
Shawn Boone was so helpful and attentive to my requests. He provided prompt and courteous service.
I made one phone call to re-order business cards that I haven't ordered in the last 3 years. Alpha Graphics was able to locate the card I wanted in less than a minute and had the order placed right away! Excellent service and quick delivery!
Awesome to deal with!
Everything I ordered so far through Alphagraphics has been perfect. I had an idea for postcards I wanted and Jim took this idea and presented back to me, exactly what I had in my mind's eye, plus some creative accents that worked wonderfully.
As always, Alphagraphics did a stunning job on my flyer. Their service, constant, friendly and professional, keeps me coming back for more. Thanks guys!
prompt and professional
I have been working with Alphagraphics for at least 15 years and have been very pleased with the quality of work and the outstanding staff.
Excellent Company here, Alphagraphics will go that extra step to ensure 100% satisfaction. Shawn provided a level of customer service that just isn't seen much these days. I look forward to many years of continued business with Alphagrahics!
Shawn was great to work with...
Shawn Boone did a great job in helping us with all aspects of our most recent mailing with AlphaGraphics!
You guys do a great job!
My experience was very friendly as always. Great customer service and quick to acknowledge my presence when I walked in the door.
Alpha Graphics is great! The staff is extremely helpful and the products are always of superb quality.
Our office has been doing business with Alphagraphics for years. I am always pleased with their service and also the personal care and attention they give to us.
Always helpful, fast service
Celia is great to work with. For printing, we call no one else.
You guys have been GREAT, efficient, understanding when we needed to tweak/wait for one flyer and then sending the new one later. Alphgraphics has exceeded expectations with regard to timeliness and quality.
I had called two places for quotes on my print job. Alphagraphics got back to me within 24 hours. It took days to hear back from the other company. By then I had already placed my order and picked up the finish product from Alpha Graphics. The quality exceeded my expectations. And, by the way, the quote from the other company was almost twice what Alpha Graphics charged. Impeccable service for clearly the best price. I will absolutely be a return customer and recommend Alpha Graphics to friends and colleagues.
I was under a severe time crunch to have a Celebration of Life program printed and you came to the rescue.
Great, easy and fast company to work with. Quality is always great too!
I'm very happy with the service and results. Also with the willingness to try something different. The turn around time is good & I appreciate the ease of working with you.
Work is always done on time and is always high quality.
Staff very pleasant and helpful
Very responsive and always have great interactions with staff. Appreciate all that Alpha Graphics provides to us.
I appreciate the fast turnaround and quality of the finished product. I also like that I can send the file over your website and that you have no issues working from a large powerpoint file.
Shawn is always friendly and helpful, and gets the job done in a timely and efficient manner.
Our signs looked great. I had to make several changes and additions right up to deadline, and there was never a problem. Pricing and specifics were well explained at every step.
Super helpful staff, friendly and fast! We couldn't ask for more!
I was very pleased with the expert service and guidance I received while producing my banner. Celia was extremely knowledgeable with the tools I was using and very accommodating. The end product was done on time and exactly as designed.
AlphaGraphics always provides quality product at a fast turnaround!
Sylwia has been absolutely wonderful to work with. The final product meets my high expectations. Overall, I am very pleased with everything through alphagraphics!
Satisfied as always.
Shawn and his staff are all super friendly, professional and accommodating. We had some ideas about what we wanted for our classroom hallway banners, but they helped us come up with a design that far exceeded our expectations!!! We will surely use Alphagraphics Mechanicsburg again!
Capital City Carwash and Alpha Graphics have a long term relationship. We use Alpha for all of our printing needs. The staff at Alpha Graphics go above and beyond expectations to meet our needs. Thank you for the great service and product.
I am always pleased with the product.
as always, great product, great service, and even greater satisfaction... Alpha Graphics Rocks!
Thank you so much for all of the services and products you have provided for our Dance Studio. Everything is excellent from the full color printing, business signs, vinyl backdrop, and water bottles. Your professionalism is appreciated and I am more than satisfied with the quality of all the work. Thank you for ALL that you do!
We use alphagraphics for our sponsorship sign every year and Shawn is always quick to respond and get us what we need, at a very reasonable rate, even when we're tight on time. I couldn't be more pleased!
Great job with my banner and done on time as promised. Very professional staff. Thank you!!
Very helpful and professional. Over and above customer service than most places. Was extremely satisfied with my print. The color, paper quality and clarity were all top notch. Great price for the product.
Celia is always efficient and helpful.
Alphagraphics creates high quality products with top notch customer service.
I have had first class sevice from Alpha Graphics for years. Thanks Bill Grace
Your staff has always been professional. Quotes and service has always been done in a timely manner. Product outcome has been wonderful.
Efficient service and great customer service.
Service was fast, friendly and the final product was up to par.
Your staff is always cheerful and willing to help with any project that I have, no matter how complicated. Results are always excellent!
Shawn and everyone at AlphaGraphics we’re very helpful with all of my needs. They designed my save the dates and wedding invitations perfectly. Shawn responded to all of my emails and final changes with promptness and ease.
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.