BRANDING AND IDENTITY
WHAT OUR CUSTOMERS ARE SAYING
Everyone is helpful and prints are ready when promised. I have nothing bad to say! Completely Satisfied!
Kim F. New Look Floors
Love the ladies. Stopped in the other day and they had my prints and invoice as I walked in the door. Or on another day I arrived just after closing and they saw me walking back to my truck and out came the ladies with my prints. Great service!
John G. Omnicon, Inc
To all of the employees, Everyone at Alphagraphics are ALWAYS helpful and know what they are doing. I have absolutely no complaints, EVER!!! I get blueprints made up by Jackie and Ashley. You could not ask for more knowledgeable and courteous people. Bob Vaci Bob Vaci
Robert V. Bob Vaci
Jacki and Ashley are the best ! friendly, professional , and knowledgeable!
William G. WT Glasgow
The end product ( a bridal shower invitation) was absolutely outstanding. I received many compliments about it.
They did an excellent job with the design of the sign and the installation! Very pleased would use them again.
Rosemarie D. Cris Realty
All of you are so easy to communicate with and you do a great job, fast!
Cathy C. Graff-Pinkert & Co., Inc.
The ladies in the front office are very friendly and know what they are doing.
Robert K. RKG Design Group LLC
Tom and his staff are a very helpful group that has the capability to serve any of your printing needs.We have been a customer of theirs for many years and use them exclusively.
Keith C. Forest Lumber
Great customer service. All of the jobs sent were finished before my requested time. Great staff and very friendly
Edward F. EHC Corporation
Ashley was very helpful and I truly enjoyed working with her!
Alicia K. Kavanaugh Electric
Tom and his Team @ Alphagraphics Mokena did a fantastic job creating and redesigning our business cards. Thanks! Jim Velkavrh, Quick Scoop Pet Clean-Up Service
James V. Quick Scoop Pet Cleanup Services
Quality, attention to detail and production turn around were outstanding. And Ashley was such a pleasure to work with.
Michelle B. Blackhawk Paving
This was our first time creating a company flyer like this so the patience and guidance we received from Tom and crew was very much appreciated. The end product is something we are very proud of and look forward to showing off.
Jeanine S. Bosi Construction Co
Great product - friendly and helpful staff. I will definitely use them again!
Kyna S. Kyna Simpson
The team there is great with back and forth communication.
Katelyn N. LCC- Painting Lankford Construction Co
We are not complete with opur order as of yet. I'm sure it will be great when it is complete.
Pete S. Premier Technology Group
The billing and invoicing system is a challenge. We consistently get sent double invoices which make it very hard to keep track. We also need several iteration done through creative with the same mistakes being made over and over which is time consuming and frustrating.
Freddie W. 3PT Oak Lawn
The service you provide is absolutely professional. Every employee has treated us great and communications via email work great.
Tom A. Putman Builders
Great service. efficient fulfillment of order.
Naughton L. Naughton Law Offices
Joanne B. Diamond Technical Services
We often require quick turn around when sending projects, and Jackie is always helpful and ensures that our needs are met. Friendly staff, conveniently located, and professional results - thank you!
Linda M. Frankfort Square Park District
Mario C. MVK TRANSPORTATION INC.
Tom Kane and his team are one of the very best that I have had the privilege to work with! Outstanding customer service with great integrity and attention to detail! The best of the south suburbs!
Donald H. Hilton Garden Inn - Chicago/ Oak Brook Terrace
Quick turn around time and delivery. Delivery people are always friendly.
Diana C. Mortenson Roofing Co., Inc.
I was in a huge bind and they provided a miracle for me! And I was a first time customer! Thank you, thank you! Would highly recommend.
Angela S. Frankies Ristorante
I had a wonderful experience and they were extremely timely!
Bill S. Blue Ridge Heating & Air
Jackie is your greatest asset. She is very responsive to our needs and answers questions nicely.
Chuck E. Annex Group
Quick response time, easy in and easy out when ordering. Orders are always accurate!
Amy M. Flaherty Homes
Kraig K. Kraigs Custom Calls
WE ARE VERY PLEASED WITH WHAT ALPHAGRAPHICS HAS TO OFFER. THEY HAVE ALWAYS TREATED US WITH PROFESSIONALISM AND GIVING US THE BEST QUALITY, AND PRICE FOR THE WORK THEY DO FOR US FOR THE LAST 20 PLUS YEARS.
Debbie C. Mike's Bremen Service
Tom and his team are great to work with and do their job in such an excellent manner.
Patty P. Love Inc.
The staff is excellent
Lou R. Pride Plumbing
As a premiere Design / Build firm in the South/ West suburbs, in business for over 23 years, we work on residential properties that are over 60 years old and are fortunate that Alphagraphics has the state of the art equipment to be able to take 60 year old blue prints and produce clear quality black and white prints without losing any detail. There attention to detail far exceeds our expectations.
Richard P. Design 2 Build, Inc.
Great employees to work with.
Peggy K. Christian Hills Church
Friendly staff that always meets a printing deadline regardless of how short the time frame is.
Rick L. Lukasik + Associates Ltd. Architects
All prints are done very properly !
Timothy D. LFP
It is a simple, friendly, process which is always right on time
Tom S. Sullivan Electrical Contractors
Your staff is the best! Quick turn around and delivery. Even when I am out of town and need something downloaded and printed that I can't do, Jackie has always helped me out and for that I am very appreciative. Thanks Helen
Helen M. Oak Lawn Blacktop Paving
Jacki and Ashley are delightful to work with.
William G. WT Glasgow
Your company and employees are very helpful to me. They print my small orders as if they were huge. My requests are completed swiftly and always correct.
Larry G. Meades Archeticutral Service
I am always taken very good care of by all of your employees.
Tom W. J & L Metal Doors, Inc.
Highly recommend. Great product and customer service.
Stan T. Tinley Park Police Department
EVERYTHING THAT YOU PRINT FOR US IS OF THE HIGHEST QUALITY AND IT JUST LOOKS GREAT.
Wally O. The Mechanics of Oak Lawn, Inc.
Every time we use your outfit it is a great experience.
Don G. A.P.E.K. Incorporated
I had great attention to details,print and friendly service. Highly recommend
Carl D. Wallpaper Plus, Inc.
Tom Kane and his staff are always professional in their business dealings and their service and response time is prompt and courteous
Jim V. Cimarron Construction
Very helpful with good quick service
Jim C. Phoenix Fire Systems, Inc.
Always prompt, complete, and friendly service, even on short notice. No complaints here.Thanks.
Stan V. North Shore Fire Protection
Staff very helpful. Explained all options and possible improvements in delivery and execution of future orders. Very responsive to communication. Never gave me a reason to even consider looking for alternative service.
Eric B. Building Automation Solutions
A CONSISTENT BRAND MESSAGE IS KEY TO YOUR BUSINESS
What is your brand identity? Do you know? If you’re not sure what the definition of your brand is, your customers aren’t either. A clear, consistent brand identity sets your business apart — and is critical to longevity in the marketplace.
Brand recognition isn’t created overnight; it’s built through dedicated, purposeful action and consistent messaging. In other words, it’s built on a foundation of solid branding. Your target audience need to associate your brand with feelings of trust, reliability, and long-term success.
At AlphaGraphics, our team of marketing professionals can help you develop and convey strong brand messaging that tell customers who you are—so they want to do business with you.
OUR BRANDING AND IDENTITY SERVICES INCLUDE:
- Logo consultation and design
- Website design and development
- Email marketing
- Sales and marketing collateral
- Brochures, posters, and banners
- Promotional products
- Letterhead, envelopes and business cards
By creating a comprehensive branding plan, you’ll help potential customers get to know your business and what you stand for. Soon, they’ll look to you as their solution provider.
FIVE ELEMENTS OF YOUR BRAND IDENTITY
BRAND PROMISE. What customers get when they buy from you, and the feelings they experience when they use your offerings. Every interaction must reflect your brand promise.
BRAND POSITION. Your brand’s unique value, and what sets you apart from the competition. Questions to answer: What does your organization do, why, and for who?
BRAND PERSONALITY. Like a person, consumers judge your brand by its unique characteristics and traits.
BRAND STORY. Illustrates your history as a business, which defines you. Inviting customers into your confidence helps build relationships. It also highlights your products and services.
BRAND ASSOCIATIONS. Brand associations are the tangible bits and pieces that make up your brand image. Your logo, colors and fonts, taglines, and design should all support your brand promise and position—and work together as one cohesive whole.
Now you’ve positioned yourself as an industry expert, and customers will want to seek out more of the positive experiences they associate with your brand. From that platform, you’ll have the economic leverage to successfully market new products and services and update existing ones. And your enthusiastic clients will want to send their friends to your business, too.
Want to learn more? Contact AlphaGraphics today and we’ll show you how to increase profitability by investing in your brand.