BRANDING AND IDENTITY
WHAT OUR CUSTOMERS ARE SAYING
Great staff, friendly customer service & reasonable pricing
Always great, reliable service and quick turnaround. Couldn’t ask for more.
Great job, easy to work with, and good final product.
Worked with Sue Adams and she was "over the top" accommodating to the client. She went well above and beyond to help ensure that the client was satisfied...
The employees are fantastic to work with - from the ones I order the product from to the ones who deliver the product - very friendly! Thanks for the great service.
Have been coming to you since you were in College Square. Referred a relative to have their genealogical book printed up & it came out nice.
Were just a Civic Association and also a Home owners association. A small customer of yours but we appreciate your excellent help and services.
Quick turnaround, excellent quality, friendly, professional service!
Customer service is fantastic. You guys are always willing to get us our product quickly.
Always an easy,efficient and pleasant experience
I am very pleased with AlphaGraphics service. They take time to meet with you to review projects, maintain previous projects on file and get your finished product on a timely basis. Excellent customer service as well!
Sue is always a fantiastic help and clear communicator. Very prompt and courteous.
Alphagraphics has competitive pricing and a great staff to work with & they make sure everything is done correctly & efficiently.
Sue Adams and her team are fantastic. Whether I have a specific request or share a vague idea of what is needed, Sue and her team always create a fabulous finished product. They always make me look good!
My order was easy to complete. Service was great and delivery time was much sooner than I expected. I'm very pleased with Alphagraphics and will continue to use them in the future.
Your office staff are always very responsive and your printers provide excellent products.
Fast, easy, accurate and good price.
You are amazing every time!
Every order I place and every communication I have with Sue is AWESOME!
Very nice service and wonderful quality!
The service at Alpha Graphics has always been very efficient and professional.
I requested Japanese translation on business cards and Alpha Graphics was very responsive with price and proof and we received the cards in less than a week.
Very accommodating, good pricing, excellent customer service, great product!
Sue Adams is great to work with, she responds quickly and knows exactly what we need. Excellent service!
Fast and very professional. Very pleased with product and service.
I work with Alphagraphics on a regular basis (1-2 times per week) and I'm always satisfied.
Working with Sue was a GREAT experience. Not only did she take on the challenge to complete 2000 copies in a timely manner, she even separated and collated for all properties. She went far and beyond. The quality of the newsletter is superb and I will continue to work with Sue
Always fast to respond and provide accurate completion time frames.
i stopped in out of the blue in desperate need of workorders for my repair shop. I was so please with the service i received and with such a quick turn around! Alphagraphics is my one and only for all printing needs!
Entire staff is so accommodating and helpful. Sue Adams and the front desk crew are super!!
I appreciate the speed and accuracy of the print order, and the quick response from your staff.
Alphgraphics consistently provides a quality finished product with lightning quick turnaround
Professional staff with a willingness and passion to assist customers with technical issues.
Excellent customer service as always, and very competitive prices.
Excellent customer service and fast delivery.
I always receive a quick response for the inquiries I place regarding my clients' orders. I have always been pleased with the customer service from AG!!!
I love Alpha Graphics and Sue Adams! Always very helpful and respond quickly with quotes and variables. The product and pricing is superior than places like Staples printing! I have never been disappointed!
Your staff has been very helpfull in the many years that we have been using Alphagraphics
You are always available and will produce what is needed in a very timely fashion.
Sue is AMAZING!! She is prompt and always available to help! I love working with her!
I needed a job done quickly on my own paper stock. I was greeted by a kind lady on the phone that just made everything happen for me. I was given a 2 day lead time and called early the next morning advising my order would be delivered. I was expecting to get it myself. Awesome customer service and amazing print work. Thanks for all you do.
the person on the phone was very efficient and knowledgeable with my order and she knew exactly when the order would arrive. thank you so much.
Lisa and Amanda are always pleasant to work with.
Sue Adams has been helpful and wonderful.
Sue Adams and her team are fantastic! They are responsive to our ideas and questions while anticipating our needs and then deliver a high quality product every time. Simply the best!
Very happy with the quality of the certificates I ordered and the wonderful customer service. Will definitely work with you guys again.
Staff is top notch. Very friendly and easy to work with, in addition to super fast service!
Very pleased with the customer service and the final product. My company has used Alpha Graphics previously for letterhead was also pleased with that final product. Thank you.
Always extremely satisfied with the service at Alpha Newark.. Reps are always helpful and willing to go out of their way to get items completed.
Love working with sue! Helpful and timely service!
A CONSISTENT BRAND MESSAGE IS KEY TO YOUR BUSINESS
What is your brand identity? Do you know? If you’re not sure what the definition of your brand is, your customers aren’t either. A clear, consistent brand identity sets your business apart — and is critical to longevity in the marketplace.
Brand recognition isn’t created overnight; it’s built through dedicated, purposeful action and consistent messaging. In other words, it’s built on a foundation of solid branding. Your target audience need to associate your brand with feelings of trust, reliability, and long-term success.
At AlphaGraphics, our team of marketing professionals can help you develop and convey strong brand messaging that tell customers who you are—so they want to do business with you.
OUR BRANDING AND IDENTITY SERVICES INCLUDE:
- Logo consultation and design
- Website design and development
- Email marketing
- Sales and marketing collateral
- Brochures, posters, and banners
- Promotional products
- Letterhead, envelopes and business cards
By creating a comprehensive branding plan, you’ll help potential customers get to know your business and what you stand for. Soon, they’ll look to you as their solution provider.
FIVE ELEMENTS OF YOUR BRAND IDENTITY
BRAND PROMISE. What customers get when they buy from you, and the feelings they experience when they use your offerings. Every interaction must reflect your brand promise.
BRAND POSITION. Your brand’s unique value, and what sets you apart from the competition. Questions to answer: What does your organization do, why, and for who?
BRAND PERSONALITY. Like a person, consumers judge your brand by its unique characteristics and traits.
BRAND STORY. Illustrates your history as a business, which defines you. Inviting customers into your confidence helps build relationships. It also highlights your products and services.
BRAND ASSOCIATIONS. Brand associations are the tangible bits and pieces that make up your brand image. Your logo, colors and fonts, taglines, and design should all support your brand promise and position—and work together as one cohesive whole.
Now you’ve positioned yourself as an industry expert, and customers will want to seek out more of the positive experiences they associate with your brand. From that platform, you’ll have the economic leverage to successfully market new products and services and update existing ones. And your enthusiastic clients will want to send their friends to your business, too.
Want to learn more? Contact AlphaGraphics today and we’ll show you how to increase profitability by investing in your brand.