WHAT OUR CUSTOMERS ARE SAYING
I used Alphagraphics to print a bunch of materials for my sister's baby shower (menus, place cards, favor tags, etc.) Jennifer was extremely knowledgeable and was so helpful working through my printing needs. She knew exactly what I was looking for and helped me format my documents to ensure it all turned out perfectly. The final product was beautiful and I couldn't have been happier with the results - and everyone at the shower loved them too! Would definitely work with Jennifer and the Alphagraphics team again.
Alopha Graphics is great to work with and has always been very accommodating.
Dan could not be more accommodating and I appreciated his help with designing my logo for the product
I greatly appreciated the help, advice, suggestions, and quick service and responses.
Alphagraphics is the very best to work with. I highly recommend. Dan Sher and his team is always prompt with our orders and proofs.
Dan was helpful in every aspect of our EDDM project, from helping with design and layout/colors to the paperwork.
Always responsive and professional. Thank you!
I needed a quote for a rush job, and Dan Sher was able to send me a quote which was below other quotes I was receiving from other local printers. The job was ready when I needed it! It was packaged professionally and everything looked great! Thanks for making me look like a Super Star!!
Always helpful - always nice to work with.
Staff are very helpful outstanding costumers service.
quick turn around, very accommodating
Every order that I have given you is done to perfection and in a timely manner!
Dan Sher and his team provide an exceptional service! I had business cards made by them, and they turned our perfect! They helped me with my logo, revised my proofs as requested, and delivered the cards in no time. To top their class A service, their pricing is on-point. Couldn't ask for me! Thank you!
The sales person was wonderful!! Very professional, friendly and knowledgeable.
Vicky is always very pleasant and helpful. I get good service, on time and an excellent product!
the staff are all most accommodating and go out of their way to help us.
Every product created has been perfect! Staff is very friendly and helpful!
Dan is always very responsive and turns the print job around quickly. Really like working with AlphaGraphics.
Dan Sher is excellent and helped me create the exact items I was looking for!
Always reliable and quality work!!!
Jennifer is awesome to work with. I appreciate her creative talents and super quick turnaround on projects. It's been great. Thank you!
Dan and his staff are always very responsive and professional.
I don't know why I even tried producing my order at Walgreens ... I encountered many problems being kicked out of the website, etc. I finally called Alphagraphics in Bannockburn and they took my order and gave me a product even better than I anticipated. Great service!
Great product. Great communication. Great to work with throughout the process of getting our school district directories printed. Thank you!
Alpha Graphics has been quick to respond to any questions and inquiries and they have always been responsive and flexible to meet our specific needs. They are a pleasure to work with.
This Alphagraphics location is the best. Would highly recommend for all of you graphic needs.
Dan at Alpha Graphics is always very helpful and very quick to respond.
GOOD SERVICE AND FINAL PRODUCT
Alphagraphics is always the BEST of the Best, it's always a pleasure dealing with them!
Great service, turned around quality work very quickly.
You are the best... from customer service , to impeccable work and to delivery in a very timely manner. Vicki is extremely creative and a good listener
Seriously, the best quality and the best service!
Quick service, good approval/proof process, good lead times
always helpful, courteous and fast service!
Jennifer is super helpful, easy to work with and I have already recommended them to others.
Jennifer was a real pleasure to work with. She made this process super easy!
Jennifer is great to work with!
Always a pleasure to work with Dan and his team. They are professional, provide great service and product!
Jennifer was very helpful and contacted me multiple times to ensure the final product met our needs.
we are very please with the quality and service of your company-and will continue to use you and recommend you in the future.
Dan and his team always provide quality work in a timely fashion and even offer pick up and drop off service. They are priced competitively, I trust my jobs to them.
Dan always does a great job following up and getting the order out quickly for us!!
Totally professional. Very good at what they do.
The job is done quickly and well.
Jennifer was knowledgeable and great to work with.
A pleasure to work with. Responded immediately and graciously to changes
Super service, and speedy, high quality!
Dan is a pleasure to work with!
Great Service with helpful staff!
Prompt delivery and fantastic customer service!
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.