DESIGN FAQs
WHAT OUR CUSTOMERS ARE SAYING
I received a lot of compliments from parishioners regarding the project I did. Martin was very professional in handling my order.
Rosario A. Rosario Alfon
I've used AlphaGraphics for a number of years now, and they have provided fantastic service every time.
Chris P. Creative Options Inc.
This business is the epitome of efficiency, fair pricing and quick service. Three reasons why I keep returning.
Bob D. American Legion Post 36 The
My project was completed quickly and perfectly. AlphaGraphics is a joy to work with on any project.
Claranne E. Claranne English
I was impressed with the work and the one day turnaround time, you all saved the day.
Alisha H. CBRE Asset Services
It's a pleasure working with professionals who are experts in their business.
Bob D. American Legion Post 36 The
Simple and easy to order prints. Pricing and turn-around time were great.
Elaine H. Holub
Martin is always accommodating to any project request. We love working with him!
Laurene C. Illinois Hydrovac
Everything I send over to AlphaGraphics is done same day if not sooner, fantastic service from the staff.
David W. Chiappe Plumbing
It was a great experience. It was quick and better than expected.
Bob T. Dunham Park Girls Softball
The quality and service were absolutely top notch! Thank you!
Dan M. Mossell Holistic
A pleasure to do business with, we loved the sign AlphaGraphics made for us.
Marilyn K. Marilyn Kaslofski
Very easy to order printing and other products we use. Great, knowledgable staff.
Eugene C. DiVito Development
Martin is always fast to respond, ensures our satisfaction on every order, and the quality of work has been exceptional.
Cameron K. Empire Today
Joe was extremely helpful, professional, and fast! Thank you Joe, our graduates LOVED their signs!!
Cindy K. Timber Ridge School
Some of the fastest turn-around times on requests we've ever had! Not to mention extremely attractive pricing - -literally saved thousands of dollars each year with AlphaGraphics over big-chain print shops.
Sheri A. Personal Financial Strategies
I have only used your plan printing with Bob Hill handling my requests -- for many years now. Bob has always gone the extra mile to assist me for appropriate copies / prints.
Steve A. Concept Mechanical Engineering Inc.
Fast service and fair pricing. Can't beat that! We recommended you to a client recently.
Steve B. J.B. Metal Works Inc.
Product was exactly the quality you would expect, the service was amazing and accommodated my short delivery time request. I would recommend AlphaGraphics for their printing needs.
Todd N. American Youth Soccer Organization Region 1303
Bob and the team are awesome!
John C. CS Development Partners LLC
Outstanding quality, timely communication regarding process and I was blown away by the speed of delivery. Thank you!
James A. Empire Today LLC
Excellent quality and commitment to meeting the deadline and delivery.
Laurene C. Illinois Hydrovac
Martin and Ryan are terrific! They are generous, bending over backwards to accommodate changes and deadlines, and are truly shining stars in our community. They don’t just do this for us -- they do it for everyone I’ve talked to who uses them as a vendor. We’re blessed to have them in Park Ridge.
Cindy Y. Park Ridge Newcomers Club
AlphaGraphics stands as a model for other businesses. They possess the three attributes that make me a returning customer: great customer service, quality work, and professional & friendly staff.
Bob D. American Legion Post 36 The
You always have a quick turnaround time for our projects and they look beautifully and professionally done. We are glad to continue working with AlphaGraphics.
Jamie K. Sweet And Tart Shoppe
Communication was swift, competent and well-informed.
Michael M. UpOn Energy
I have been working with Bob Hill for many years. Ryan is always a smiling presence.
Steve A. Concept Mechanical Engineering Inc.
Just a great overall experience!
Krista V. Selah Freedom
Service is always great. Never disappointed.
Jerzy K. Euro Pro Construction Inc.
Bob Hill and the gal at the front desk are always responsive and courteous.
Kurt G. Caeles P.C. Architects
I was impressed with the thoroughness and attention to detail. My order was correct the first time - always a relief and reassuring - and the best reason to use your office again.
Betsy G. American International Club of Zurich
Rian was great to work with! Super helpful and professional!
Nathan B. Nathan Bragg
Martin always provides creativity, meets budgets and meets the deadline to any final project.
Laurene C. Illinois Hydrovac
Bob is awesome. He goes the extra mile to get jobs done quickly and well. If I'm ever in a pinch, he's my guy.
Kevin M. Jaeger Nickola Kuhlman & Associates Ltd.
I know I can always count on AlphaGraphics for great service attention to my orders.
Joe M. Joseph I. Mycyk Architects Inc.
Always professional, always on time.
Scott P. Synergy Architecture
Bob Hill is always courteous and accommodating. Great service! The other staff I've dealt with is also courteous and helpful.
Maureen Maureen McHugh
Great sales support! Quick turn around times too, much appreciated.
Mark C. OROS
Service was very professional and prompt. I was very pleased with the end product.
Ann B. Daughters of the American Revolution
I can always count on YOU! Good service, worked with Bob...great guy!
Jerzy K. Euro Pro Construction Inc.
Great staff!
Gene S. Gene Spanos
Very prompt and professional.
James V. Haggis II
Excellent service! I was so grateful for the delivery without charge and the friendly phone service. I will come back for future printing orders.
Christi M. St. James School
This was the first time I have ordered colored banners for my client's construction project. Besides the final product turning out better than expected, the attention to my specific needs was very much appreciated. As always, I felt like they were part of my team. Great work.
Joe M. Joseph I. Mycyk Architects Inc.
For someone how rarely needs things printed, my experience with AlphaGraphics was a pleasure.
Peter B. Bittner Construction
Bob and his team are great!
Jill D. Vine Street Design
Rian is amazing. Her outstanding work and her friendly personal demeanor keep me coming back. I love working with her. The Park Ridge Branch is absolutely excellent.
Angela I. Artist Lounge Live
Nothing but positive from ordering online to picking up the order. Would highly recommend.
Ken B. HEDAC
Perfect balance of professional and friendly. Service was even more impressive considering how small the job was. That says a lot about the company and its employees.
Al S. LBM Research
Very happy to have found you, the turnaround is quick and works perfectly well for our growing company. Thank you to Martin & his team!
Angie G. Guidance Realty
YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS
Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.
Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.
ORDER QUESTIONS
HOW DO I GET AN ESTIMATE?
You can fill out an online estimate request form, or call and talk with one of our team members.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?
Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.
DO YOU OFFER DELIVER AND PICK-UP?
Yes, we offer free local delivery and pickup of your projects within our main service areas.
FILE DETAILS
WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.
WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?
Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?
The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.
GENERAL QUESTIONS
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:
- QR Codes
- PURLs
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.