When we say businesses like working with us at AlphaGraphics O'Hare, we have the numbers to prove it. Our very first customer from 1991 is still a customer now and we've earned an average of 4.9 of 5 stars from customer reviews.
We're able to turn customers to loyal, raving fans because exceeding expectations is the minimum standard for our work. Our owner Mari Pierce applies her IT Management background to helping customers adapt their visual communication in a constantly changing business environment. Owner Martin Pierce brings the attention to detail and quality control you'd expect from a former certified public accountant.
Together with our tenured, talented team and cutting-edge equipment, we deliver a final print or digital product with consistent brand identity on a reliable deadline. If we're producing and shipping training guides for an international firm, our customer knows if it's going to Egypt, it will be there when they arrive.
Our commitment goes beyond our customer's success -- we're a recognized woman-owned business with ties to the greater community. Our St. Charles location was recognized for city beautification efforts. Mari serves on the Chairman's Advisory Board of CASA Kane County and is actively involved in volunteer efforts for local charities.
YOUR SUCCESS IS OUR ONLY MEASURE OF SUCCESS
Say goodbye to late nights, DIY (do it yourself) designs and empty ink. Forget about techno-stress, marketing mishaps and haphazard results. Leave your time to what you do best and say hello to your local marketing communications expert, AlphaGraphics.
AlphaGraphics, is a locally owned and operated, full-service marketing communications company. We're experts in design, printing, mailing and digital archiving services, as well as direct marketing solutions that include the latest technologies in variable data printing, 1:1 marketing and cross-media campaigns. When you partner with us, you are partnering with an expert who can drive results for your business using a multi-channel approach:
- Branding and Identity
- E-mail Marketing
- Direct Marketing
- Online Marketing
- Mobile Marketing
- Business Solutions
- Print Services
We are data driven, results oriented and ready to leverage today’s technologies to grow your bottom line and increase your ROI. Call or email us today to see how we've done it for businesses like yours, and to get started.
A TRIED AND TRUE BUSINESS APPROACH
You’ve worked hard to build your business the right way—your marketing and communications should do the same. When you choose AlphaGraphics, you get certified accuracy, consistency and quality.
AG Quality Management Program
We care about you. That’s why we created our Quality Management Program, based on ISO 9001:2008 standards. This ensures that every project we do for you meets the highest quality requirements possible, so you can trust that your finished product will be done right, by the deadline, every time.
THE NUTS AND BOLTS OF OUR OPERATION
You’ve got big ideas, and we've got the tools to make them happen. No idea is too big or too small for our vast collection of equipment to handle, so bring on the challenge! We’ve got everything from A to Z to meet your marketing, printing, design, bindery and mailing needs.
Want to see for yourself? Ask us for a tour of our center.
DO IT YOURSELF MARKETING IS OUT PARTNERING WITH AN EXPERT IS IN
Whatever your challenges are, from customer acquisition to tracking your marketing campaigns, our team has the know-how to get the job done—right and on time, every time. We believe in recruiting, developing and retaining passionate, client-obsessed and creative individuals, which is why we consistently achieve the best results for our clients. Our team is the backbone of our business, and we can’t wait for you to meet them.
Mari Pierce (formerly Mari Connelly) has been an AlphaGraphics owner for twenty years. Between graduating from Northern Illinois University in 1985 and purchasing her AlphaGraphics franchise in 1991, Mari spent several years in Information Technology Management. She worked for such well-known companies as Latham & Watkins LLP, and Carson Pirie Scott & Co. Over the past twenty years, Mari has utilized her unique blend of hard work, employee satisfaction and dedication to customer service to grow AlphaGraphics St. Charles into one of the top 15% of all U.S. centers. Her focus on meeting the needs of her clients in a constantly changing business environment has earned her the AlphaGraphics Chairman’s Club Award for seven consecutive years. In addition, Mari has served on the AlphaGraphics Network Leadership Council, having been elected by her Chicagoland peers to represent the region on a national level. Mari is also active in the Fox Valley community. She sits on the Chairman's Advisory Board of CASA Kane County. She is also an active volunteer for Delnor Hospital, Livingwell Cancer Resource Center and Lazarus House Ministries.
Martin Pierce has been an AlphaGraphics owner since 2003. He is a graduate of Indiana University - Bloomington and a certified public accountant. Prior to purchasing his AlphaGraphics business center, he spent twenty-two years in the practice of public accounting as a partner with the international CPA firm of Ernst & Young. At E&Y he held various positions, ranging from Tax Consulting Partner, to Office Managing Partner in Cedar Rapids, Iowa, to his final position as National Director of Tax Outsourcing Operations. In that position, Martin was engaged in the acquisition, start-up and operation of several boutique businesses for the firm. Martin retired from E&Y and purchased the AlphaGraphics location in Duluth, Georgia in 2003, which he operated and expanded, resulting in a top 15% operation by 2006. In late 2007, he sold the Duluth center and its sister location in Buckhead, Georgia, and relocated to St. Charles to join Mari in operating the AlphaGraphics there. Recently, Martin and Mari acquired AlphaGraphics at O'Hare, as well as AlphaGraphics Arlington Heights - Elk Grove Village.
Sitong Chhe - Offset Press Operator, St. Charles
Bob Hill - Blueprint Specialist, O'Hare
Laura Lutz - Social Media Director/Customer Care, St. Charles
Sandra Milligan - Digital Printing, St. Charles
Karen Neidlinger - Graphic Design, St. Charles
Nanci O'Halleran - Sales Representative, St. Charles
Joe Schuster - Manger, St. Charles
Patty Schuster - Graphic Design, St. Charles
Jim Slowey - Customer Service/Delivery, St. Charles
Jim Thompson - Sales Representative, Arlington Heights - Elk Grove Village
Rian Walton - Manager, O'Hare