DESIGN FAQs
WHAT OUR CUSTOMERS ARE SAYING
Your staff has been exceptional - especially Tamera.
Ashton S. Camelback Design
Dave is a constant professional and awesome to work with.
Jackie G. Consultant Engineering Inc.
U SEEM TO GO THE EXTRA MILE...……..THAT MAKES U NO. ONE W/ME
J R. J Russell
Tamera has helped me twice with print projects and has done a fantastic job ! Her customer service skills are off the charts!
Nick F. Olympian Worldwide & Allied Van Lines
Good job
Pike P. TriTech Service
I love working with Ari and Tamera. They are always willing to help complete an order as quickly as possible and do a fantastic job!
Keri A. Red Pill Medical
SO FAST, SO FRIENDLY, SO GOOD!
Maranda C. Donald Paxton MD
Great service
Jeff W. Trendwest Painting
Your work was excellent -- and we appreciate very much your generous discount to the Phoenix Artists Guild.
Grant W. Phoenix Artists Guild
As always very please with product and service at Alphagraphics
Blanca T. AMSAFE Phoenix
Always a great experience working with Alphagraphics! They're very friendly and helpful through the ordering process and our orders always turn out perfectly!
Breanna P. Glendale Chamber of Commerce
Being new to using printers in this area, I found in need of a rush book printing job, for which, if it did not come out well, I would have not had any leeway to correct. Your team came through with flying colors, and, in fact, I had confidence that it would from talking to them when I brought the files in.
Les S. Les Siemens
Excellent customer attention
Claudia H. Dalmatian Fire & Safety
David is the best. Love working with him.
Bradley D. Dwelo
I have placed 2 orders with your location and both times, I was very pleased with the excellent customer service your staff provided (David, et al) and the level of professionalism. I have shared other counterparts in my industry regarding my experience. Both orders were, of course, time-sensitive, and your staff helped meet our deadlines. The quality of the work was good, although there could be better options for certain types of media offered.
Jackie G. Consultant Engineering Inc.
Excellent customer service !!!!!! Top quality product and received within the promised date!! thank you very much for taking care of our printing needs...
Rosa La Tolteca Tortilla Factory
The staff is always friendly and helpful
Catherine G. Sunburst Landscaping
Everyone were very helpful,nice. They gave us information on leads for other projects.
Pat B. Pat Beeby
Jim Bently is awsome
Sherry S. Partners in Recovery
Everyone is always so helpful and kind. The work is always top-notch.
Rose D. St. Vincent de Paul Catholic School
The staff is always very attentive; when I came in the door I was immediately greeted and the process was very smooth. I have used this Alpha Graphics before and will come to them again.
Dawn S. Detour Company Theatre
David was knowledgeable and helpful throughout the entire process. He provided exemplary customer service and answered each question and concern readily. Our labels were precisely what we needed to showcase our product and inform our customers. We can't thank you enough.
Tim W. Imperium Munitions
Great customer service and great prices!!
Debbie C. Arrow Electronics - Trade
It was done just as expected!
Mary J. DW Dental Lab
Excellent customer service from staff. Courteous, friendly and expedited jobs.
Claudia H. Dalmatian Fire & Safety
We have always received great quality in the products we ordered from Alphagraphics.
Colleen D. NPL Construction Co.
Personnel are very professional and helpful. We have used AlphaGraphics for over 12 years and have always been happy.
Laurie G. Goettl Mortgage Corp
We have always been pleased the prompt and friendly service we receive.
Gloria R. Valley Endodontics & Oral Surgery
Everyone is always very friendly and knowledgeable. I like that the turn around when I order is quick and correct.
Ashley D. True Performance Builders
I was so pleased with my last order, Tamara did an excellent job, I'm so pleased.
Silva A. AZ Vapes
Fast, quality, friendly.
Lorna A. ServRx
Everyone was so helpful with my family tree project at AlphaGraphics.I have used AG for my projects at work (a school) but also for my personal projects. They called me to confirm some questions about the type of paper as they were reproducing some very old family photos. The copies came out wonderfully!
Rose D. St. Vincent de Paul Catholic School
Great customer service. Friendly and fast.
Paitron T. CRS Temporary Housing
Jim Bentley and his staff always provides excellent service no matter how small the project
Sheila V. Sheila Vossler
Always ready to help and give the customer a quick response on questions. Always do their best to satisfy the customers needs. Keep up the good work!
Blanca T. AMSAFE Phoenix
Always very helpful, pleasant and timely.
Monte H. Dr Monte Hessler
I am not a designer so when I saw the proof, I was very impressed with what you came up with. You took the time to research our organization and designed a great banner.
Yvonne K. Yvonne Knaack
We were not happy with the cover in the beginning but the manager helped us with replacing it with a new image at no cost.
Vianca P. Gateway Mortgage
First class service. First class product.
Richard W. Richard Waldron
We had to rush an order since we were given our deadline at an unprecedented time. Alphagraphics worked with us to not only provide us with the perfect end result, but had it delivered to us the next day.
Caroline W. Tanger Outlets Westgate
AlphaGraphics is the Best in the Field. When I have a project, I go straight to AlphaGraphics. They take my ideas and transform them into a beautiful work of art. Thank you for being there when I need you the most. Luisa
Luisa P. Luisa Plancher
Fast service, and great customer service!
Karla V. A1 Mobile
THIS LOCATION IS GREAT, PEOPLE ARE NICE AND VERY HELPFUL
Sharon M. Cactus Jacks
I was in need of a wedding sign within 1 day and Alfa Graphics PHX North saved me and took the time to accommodate my request. Thank you so much! I will be using them for future necessities & recommendations.
Bryttnii S. Bryttnii Sam
Professionalism is appreciated. The follow up calls for clarifications and to provide options was very nice.
Dennis G. Enclos
Awesome!!!!!!
Kari S. Glendale Chamber of Commerce
The team is always very attentive and are quick to respond to any inquiries. Very happy with the customer service.
Gladys I. Valley Endodontic Specialty Group
I am very please with the service @ Alphagraphics team, very reliable company.
Blanca T. AMSAFE Phoenix
Karla is wonderful to work with!
Shaylyn R. Tanger Outlets Westgate
Excellent quality with a tough timeline. Thank you!
Karen L. Alliance Evaluation Services, LLC
YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS
Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.
Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.
ORDER QUESTIONS
HOW DO I GET AN ESTIMATE?
You can fill out an online estimate request form, or call and talk with one of our team members.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?
Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.
DO YOU OFFER DELIVER AND PICK-UP?
Yes, we offer free local delivery and pickup of your projects within our main service areas.
FILE DETAILS
WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.
WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?
Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?
The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.
GENERAL QUESTIONS
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:
- QR Codes
- PURLs
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.