DESIGN FAQs
WHAT OUR CUSTOMERS ARE SAYING
We love working with AlphaGraphics! Quick turnaround, friendly service, and quality product.
Erin H. Plano TX
The ordering process was quick and easy. The prices were far below what I have paid in the past, and the final product exceeded my expectations. I was very pleased with the service!
Keith C.
Savannah and Calvin were great to work with! They took the vision I had of my business cards and translated it perfectly into what I was looking for.
Mark M.
I appreciate Savannah's handling of our order and recognition of the time crunch. The product is lovely.
Carole G. Plano TX
Very willing to work with you to ensure your design comes out the best it can possibly be. Also extremely willing to accommodate tight deadlines. Wonderful experience all around. - Jane Clark Realty Group
Emily S. McKinney TX
Fast and reliable. Can always trust that what I order will be completed on time and be of the best quality.
Josh S. Rowlett, TX
Easy to work with. Very professional group of people.
Mark M.
Quick but personalized service
Philip B. Plano TX
Always a pleasure doing business with your friendly and helpful staff!
Mark B.
AlphaGraphics have created our annual brochures for year. They always continue to do an awesome job.
Amy B. Plano TX
Kristy has been extremely helpful with our team. We've been able to get projects quickly printed and delivered.
Hannah W. Plano TX
They service they provide is ALWAYS OUTSTANDING!
Tripp J. Plano TX
They made my wedding invitation beautiful!
Mel B.
Great product and service, that's why we have never had to look for another printing vendor for our documents.
Harry W. Plano TX
They did awesome, great art work, great customer feedback!!!
Katy A. McKinney TX
You guys are always there for us when we have an urgent need. We are always so very grateful for this! :)
Margee K. Southlake TX
Great service. Great quality. Best prices out there. No reason To go anywhere else. As a small business owner it’s important to have reliable high-quality and reasonably priced printing. All of this is possible through Alpha Graphics
Kym G. Plano TX
Your associate was very knowledgeable and thoughtful; she was also able to manage my walk-in request and get me back out the door in 30 mins.
Steve M.
They are ALWAYS very nice! Any questions I have, they always go above and beyond.
Jennifer G. McKinney TX
Everything went like "clock work" from the taking of my order to the finished job! Thank you, Savannah, for your excellent service.
Kathy F.
Professional, great design work, did everything in a timely manner and communicated constantly. Very friendly and customer service oriented.
Debby S. Plano TX
Alphagraphics was quick to respond to my questions and the final product was better than expected!
Josh S. Rowlett, TX
I could talk about this company/McKinney location for days. Each and every person you work with is absolutely stellar. Their work is amazing and always professional! They make us look first class!!! Thank you!
Jordan A. McKinney TX
You all do a terrific job in delivering what I need in the time I need it (most often super rushed!). Always great!
Chris Y. Dallas TX
Great quality prints! The services and turn around time is great for our business and maintaining our client satisfaction.
Ainslie T. Plano TX
Very helpful, quick, best pricing, love the option of delivery
Samantha F. Frisco TX
Knowledgeable, helpful and courteous staff make my printing needs and deadlines a success. Thank you.
Marie B.
AlphaGraphics employees are always very patient in answering my 1000 + questions. Thank you!
Aprille T.
I absolutely LOVE Alphagraphics. They have been my go-to for printing needs for the last 5 years and have NEVER disappointed!
Kiri R. McKinney TX
I appreciated the patience with all of our changes, as well as the previews of the cards prior to finalizing.
Sherry O. Dallas TX
I've been really pleased with the banners I've gotten from Alphagraphics. Savannah is always quick to respond. The quality of the banners is excellent, & Josh does a wonderful job with designs.
Brenda B. Dallas TX
We were producing a directory and had a lot of changes. Josh was a dream helping me through them all. End product was exactly what we wanted. Savannah was also extremely helpful and patient. I couldn't have asked for better service.
Eileen D. Richardson TX
Everyone was helpful, professional and friendly. The labels were good quality.
Thomas O.
Alpha Graphics has done a phenomenal job of giving us a professional look with our show programs! And their service can't be beat! We are so glad we get to work with them for our printing needs!
Amy S.
As architects often do, I needed boards printed at the last minute for a next day meeting. My office is based in Fredericksburg, TX and the meeting was in Wylie, TX. The Collin Creek staff, Specifically Savannah Frink and Brianna Willams were fantastic and had the boards printed before my requested deadline. The service was excellent, being a first time customer I was thankful for the excellence at which my job was processed and delivered. Alphagraphics has made a loyal customer.
Andrew B. fredericksburg TX
Very professional service from start to finish. Kristy listened to my needs for the poster and clearly explained the process for creating the documents from design to production. The final product exceeded my expectations.
Dina L.
The product was delivered quickly and was beautifully completed. EVERY staff member that I had contact with was so very friendly and professional. I love working with AlphaGraphics Plano!
Jessica B. Wylie TX
I had a very good experience. Everyone that helped me was very nice and accommodating.
Noah J. McKinney TX
Alphagraphics has done an amazing job at completing our request in a timely manner. They follow instructions down to the T so the product is exactly what we envision.
Angie G. Carrollton TX
Had a great experience working with Rachel. She was prompt and helpful working with my needs
Alexia S. Plano TX
Rachel Kubena should be given an award for being so kind with all the last minute questions and changes. My client was a little indecisive to put it politely. Rachel was very patient and her response time was unprecedented. She deserves a raise, or an all-expense-paid cruise.
Michael R. Lemon Grove CA
Couldn't have hoped for a better ordering experience. Price and service can't be beat.
The turn around time is excellent and the staff is always very courteous. It’s always a pleasant experience.
Jasmine S. Richardson TX
You took what was a botched product produced by another company and turned it into a beautiful book. Thank you!
Wendelyn T. Van Alstyne TX
The whole team at AlphaGraphics is fantastic. No matter the size of the job or the turnaround time they are always quick to respond and complete the job as requested. This is a great company with a great people, great service and great business acumen!
Sunshine T. McKinney TX
Savannah Frink is very professional and has helped us move forward with our printing. We'll be back for more. The quality is terrific!
Gary B. Richardson TX
excellent job. went out of their way to make sure we got our printing on time.
Pat S. Dallas TX
Communication from the very beginning was easy, timely, and helpful!
Amy H.
Our projects are always last-minute and hectic. But one thing we never have to worry about is getting things printed! We can always rely on Alphagraphics to help us with our prototypes quickly, and they are always done when they say they'll be.
Cat C. Plano TX
Layout was exactly what I wanted - the first time. Good follow-up and contact regarding status at all times. Project was actually finished earlier than promised.
John W.
YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS
Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.
Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.
ORDER QUESTIONS
HOW DO I GET AN ESTIMATE?
You can fill out an online estimate request form, or call and talk with one of our team members.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?
Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.
DO YOU OFFER DELIVER AND PICK-UP?
Yes, we offer free local delivery and pickup of your projects within our main service areas.
FILE DETAILS
WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.
WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?
Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?
The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.
GENERAL QUESTIONS
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:
- QR Codes
- PURLs
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.