WHAT OUR CUSTOMERS ARE SAYING
The Alphagraphics staff at the Plano facility are very professional and go out of their way to make us feel very comfortable. The quality of their work far exceeds our expectations every single time we order something from them.
very professional company.
They are always perfect!
Savannah was great to work with. The turn around on the job was fast and it was shipped to my client well in advance of the need date
Cary when way above and beyond helping me make sure my client was satisfied with their order! I was so very appreciative for everything she did for me! :)
Faster than ordering online, and you get the quality you expected. Online isn't as cheap as it seems if the product delivered is unusable and the support nonexistent.
Your office if very helpful and our book came out beautiful.
Savannah is great - she goes out of her way to provide awesome service. I am so thankful to have her as my partner!
These guys always deliver and fast! Highly reccomend them! Nick, The auto hail group -owner
The experience was great. They were very helpful and patient in working with me to create a great final product!
Savannah was wonderful! Great customer service and she was very prompt in taking care of our needs. The graphics team did a great job!
Thank you very much for your quick communication, customer service and promptness of delivery of product.
You've made mailing a postcard a breeze. You even stagger the mailing dates of two cards if I need it and I love that. I'm becoming a huge fan.
Cary W. is always a pleasure to work with! She accommodates last minute prints and is very timely. Not to mention, alphagraphics have the best pricing around town...trust me, I've done my research.
Working with Cary is awesome . She adds a lot to what I am looking for with very good suggestions
Very easy to work with and really listened to what we needed and made it happen.
Everyone here is always very helpful and patient with all of my questions. Print service is quick and accurate!
GREAT SERVICE BY SAVANNAH
Always easy to deal with. Savannah and the rest of the team is on top of things and quick to turn things around or offer advice/options when things aren't workable with what I've requested.
Alphagraphics always gives me a great, quality product and a fast turn around time. I love working with you guys.
The job was done much sooner than I had expected, even though mgr went on vacation.
Savannah and the staff have been more than accommodating with my requests. I truly appreciate the quick turn around and excellent customer service!
This is the 2nd time I’ve worked with the Plano AlphaGraphics and couldn’t be happier with the service and end product!
The team was very responsive, helpful, and even hand delivered the products to my home that evening. VERY HAPPY CUSTOMER!
I’ll gladly print with you again. Keep doing what y’all do!
Banner was completed quickly and to my satisfaction. Kristy, Cary and her team are personable and professional (as always)
From start to finish, my experience could not have been better. The product was beautifully printed and packaged, the price was great and it was delivered quickly. Thank you.
Very accommodating and professional
I ordered yard signs for a high school theater production, which our booster organization had not done for a few years. Kristy was able to pull information from our old order to guide us regarding budget, quantity, etc. The design process was simple, the final product looked fantastic and the project was completed on time and within our budget. A very satisfactory experience!
Does good work and always on time!
As a long time customer, reconnecting with the team at AlphaGraphics Plano was phenomenal. Kristy and her team have always exceeded my expectations and continue to make an impact.
Great work! Prompt completion of highly Professional looking bound Reports and Manuals!
Carry and Savanah are great to work with. Very professional and helpful.
I appreciate the quick responses I always had and the very speedy turnaround. I also appreciate the very courteous and helpful attitude of
Kristy & Savannah made it SO easy to do business with them. They came to my office (short walk but I was sick and not wanting to go out in cold) to pick up order AND deliver it after completion. AMAZING!!
I have ordered many products from Alphagraphics, ranging from business cards to duplicate college degrees to birthday and anniversary announcements and have been extremely pleased with everything they have prepared for us.
Alphagraphics always take care of our needs, matching prior products as needed, and getting our items here quickly. Very nice to do business with.
I have used Alphagraphics in Plano for years because of quality, service, price and helpfulness. The owners and the people who work here are extremely helpful and accommodating and a real pleasure to work with. They always bend over backwards to get out really rush jobs that most would not promise. But they value customers and try to deliver when we need a job. I now live about 20 mines away, but still drive to this location for all the above reasons.
The whole process was great - from the very beginning to the very end! We had storefront window-graphics printed and installed on our business and the final product came out beautifully! Mark and the team were great to work with!
This is the third year in a row I have used them to bind my calendars and they always have done a great job with fast turnaround.
Turned in annual event program later than typical but they went out of their way to deliver on time!
Service was curtious, quick, and cost effective. I will definitely use AlphaGraphics again. The online ordering was also quick, easy, and convenient!
They work with you on making sure everything is correct and are true professionals
Excellent, fast service. Able to make adjustments during the process, and very helpful.
We had a last minute project we needed. As always, AlphaGraphics was incredibly helpful and efficient in helping us meet our needs.
Very friendly staff and very prompt service.
I brought in an order with a short turn around time, and Alphagraphics was able to get it back to me within 2 days. The final product looked amazing, and I thought the prices were very reasonable. I got another quote for the same project that was literally twice as much. Would definitely recommend Alphagraphics - and actually have done so several times!
We have never had a problem with the product. If changes needed to be made, the team was very quick to respond and help make those changes possible. Delivery is faster than ever expected.
Always fantastic service from your team! From the moment I email my request to our account manager Mark until the time I receive my print work, I receive top-notch professional FRIENDLY service through timely email communications and finally the door-to-door delivery. My artwork is ALWAYS spot on -- the quality and speed cannot be beat. These guys just get it! Thank you!!
Kristy and other team members were extremely responsive, quick, courteous, and accurate! We were on a tight time-crunch, and they went above and beyond to make our request happen (and they did it with no complaints). AlphaGraphics is a true partner, and we are grateful for all they do for the Plano Chamber, our members, and the overall business community!
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.