WHAT OUR CUSTOMERS ARE SAYING
I had a very good experience. Everyone that helped me was very nice and accommodating.
Noah J. McKinney TX
Alphagraphics has done an amazing job at completing our request in a timely manner. They follow instructions down to the T so the product is exactly what we envision.
Angie G. Carrollton TX
Had a great experience working with Rachel. She was prompt and helpful working with my needs
Alexia S. Plano TX
Rachel Kubena should be given an award for being so kind with all the last minute questions and changes. My client was a little indecisive to put it politely. Rachel was very patient and her response time was unprecedented. She deserves a raise, or an all-expense-paid cruise.
Michael R. Lemon Grove CA
Couldn't have hoped for a better ordering experience. Price and service can't be beat.
The turn around time is excellent and the staff is always very courteous. It’s always a pleasant experience.
Jasmine S. Richardson TX
You took what was a botched product produced by another company and turned it into a beautiful book. Thank you!
Wendelyn T. Van Alstyne TX
The whole team at AlphaGraphics is fantastic. No matter the size of the job or the turnaround time they are always quick to respond and complete the job as requested. This is a great company with a great people, great service and great business acumen!
Sunshine T. McKinney TX
Savannah Frink is very professional and has helped us move forward with our printing. We'll be back for more. The quality is terrific!
Gary B. Richardson TX
excellent job. went out of their way to make sure we got our printing on time.
Pat S. Dallas TX
Communication from the very beginning was easy, timely, and helpful!
Our projects are always last-minute and hectic. But one thing we never have to worry about is getting things printed! We can always rely on Alphagraphics to help us with our prototypes quickly, and they are always done when they say they'll be.
Cat C. Plano TX
Layout was exactly what I wanted - the first time. Good follow-up and contact regarding status at all times. Project was actually finished earlier than promised.
Alpha Graphics employees are always accommodating and helpful. They complete our jobs quickly and accurately every time.
Lauri H. Plano TX
Always a great experience working with Kristy and her team. I recommend them to anyone needing to print. Simply the best!
Jordan A. McKinney TX
Over the years, AlphaGraphics, Plano has been extremely helpful and reliable. The entire staff is great to work with and I greatly appreciate Kristy's guidance and leadership in providing outstanding service.
Edward J. Dallas TX
Every time I have an order, it is handled with speed and professionalism. I love working with the staff. They are so knowledgeable and extremely helpful. They make everything easy.
Elaine S. Richardson TX
Superior quality, both in production and customer service. They go over and beyond, and are so great to work with.
Callie B. McKinney TX
Easy to work with, great designs, good price!
Jeni E. McKinney TX
I have always been happy with the level of service and quality provided by the Plano location!
Leiane D. Richardson TX
I love being confident that you will deliver exactly what I asked for and it will be EXCELLENT!
Sue B. Planot TX
The customer service and turn around on the job was top notch. The prints were really great as well. I plan on using the service again in the future. I just wish there was an option to print out my architectural plans in color. It's not a deal breaker though.
Everyone went above and beyond to make sure my order was designed and executed perfectly and promptly!
Savannah Frink has been awesome to work with to date. The quality of work a.m. has been great.
Called to place an order for a new design on some business cards. Spoke to Savannah who I have worked with on many occasions. Savannah was able to interpret my needs and did an awesome job to meet a short deadline I was up against. Savannah and the Plano Collin Creek location has always exceeded my expectations.
Did a very professional job
Donna G. Plano TX
LOVE, LOVE, LOVE YOUR TEAM! Savannah is fantastic! I am thrilled with my product and the entire experience.
Staff was friendly, helpful, and very timely
Liz D. Plano TX
Kristy and team are always professional, quick and helpful with suggestions to get the best quality printed materials.
Kristen B. Frisco TX
Excellent face-to-face service.
David S. Plano TX
We have worked with Alpha too many years to count. The communication, product, and pricing have all been outstanding.
Tammy D. Dallas TX
Loved Savannah. Excellence
Savannah was excellent - we really appreciated her outstanding service!
Your team is always helpful and professional in delivering an excellent end product. Thank you!
Mary W. Plano TX
Alpha Graphics Plano has consistant high quality printing and excellent customer service to meet my needs.
Dale M. Plano TX
Kristy and the Alphagraphics team are a dream to work with. From brainstorming to design guidance to final product, the process of working with Alphagraphics is easy, budget conscious and ends with a knockout piece.
Tara A. McKinney TX
We've used Alphagraphics for many years for our printing needs and have always been impressed with the quality of our orders and their wonderful customer service!
Karen H. McKinney TX
Alpha Graphics goes above and beyond to deliver outstanding products! From start to finish, the experience is always the same - fantastic.
Jordan A. McKinney TX
AlphaGraphics has ALWAYS been my top choice due to your level of experience and high quality of customer service. Thank you.
Edward J. Dallas TX
Fast service and great communication!
Cary and her team went way over and above to accommodate our needs. They provided outstanding customer service and our brochure turned out perfect!
Amy B. Plano TX
Wonderfully friendly and helpful staff. Can’t imagine going anywhere else for printing needs.
Elaine S. Richardson TX
Working with this team was wonderful. Response time was fantastic and everyone was very helpful.
Monica B. McKinney TX
Savannah was awesome to work with, and she was very informative and helpful when I had questions. I will definitely go back for all of my printing needs!
Love the whole Plano - Collin Creek team! Thank you for all you do for us.
Audrie M. Richardson TX
Amazing Delivery! Great customer service!
Ainslie T. Plano TX
I just began working with Alphagraphics on printing and other marketing materials now for the last month. I have worked with Savannah since day 1 and she has been nothing, but exceptional! She and the team at the Plano Alphagraphics location have been very responsive, timely and accommodating. Exceptional work all around!
Celeste P. Dallas TX
The product is always to our specifications and with great quality. I like the attention to detail. It saves so much time for me.
Jeff G. Allen TX
AlphaGraphics makes printing simple. It is always a pleasure doing business with you!
Julie S. Allen TX
The Alphagraphics staff at the Plano facility are very professional and go out of their way to make us feel very comfortable. The quality of their work far exceeds our expectations every single time we order something from them.
Saul C. Plano TX
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.