WHAT OUR CUSTOMERS ARE SAYING
I've been using y'all for years for a reason :)
Quality End Products, Reliable, Fast & Friendly!
Cathy is great, she knows exactly what I'm talking about when I order and it's delivered and quick/
Highly recommend! Great customer service
The team is AWESOME! Even when I have short notice orders they are great at getting the job done, and done well!
I sent graphics in and ordered on a Friday. My signs were ready Monday morning. Great service and product. Thanks you
Alphagraphics has always provided the fastest, friendliest printing service. Every product we have had made by Alphagraphics has come out perfectly. I am continually impressed with the quality of the work and the customer service.
Great products and great service. Thank you for all that you do!
Alphagraphics is always professional and on time! Makes doing my job a lot easier.
You have done excellent work with outstanding customer service each and every time.
Very friendly, easy to work with. Worked with my request very quickly and supplied a great final product in a matter of weeks.
Everything turned out great, the Alphagraphic team even caught a typo in our designs for us so they have great attention to detail!
Have been working with AlphaGraphics for over 13 years. Always been very easy and great to work with. I have never had a complaint!
Jessica was a pleasure to work with!!
Great Quality and Customer Service
Timely service with a standard of quality that is reliable.
Wonderful print ads and will order again!
It was a breeze working with your team! It sure did make my first experience easy !
We are always very satisfied with the quality of service and the patient kindness of your employees.
Alpha graphics bailed me out after my original install team botched The job. They were quick to respond, professional on site and the install looks awesome. I’ll be using them from now on.
AlphaGraphics is very professional and does quality work. Their staff is knowledgeable and committed to providing the highest quality product
Lori Markiton is great Fast service Good communication Friendly service with a smile Do business with the local guys
I’ve worked with Alphagraphics for over 15 years and can always rely on a quality product at a reasonable price. The staff has been able to advise me about the most efficient sizes for reproduction. I wouldn’t go anywhere else!
The communication was quick and helpful. I felt like my project was important to Alphagraphics which I appreciate.
Kathy is awesome!
Jessica has been wonderful to work with! Professional service, very efficient and responsive, great products!
EXCELLENT CUSTOMER SERVICE. VERY RESPONSIVE TO OUR NEEDS.
I am thrilled to have a vendor that not only does what they say, but when they say!! It's a wonderful thing :)
Very professional and specific with timeframes of completion as well as the finished product
Very friendly and accurate service.
Everyone I dealt with at Alphagraphics proved helpful in every way.
I’ve already referred you to Tiffany, at the Neurological & Spine Institute, & they used you for the job last week : )
We have always used Alphagraphics because for many years we have been pleased with their work and with our relationship with them.
Everything goes very smoothly with our orders. Very quick to respond to emails. Very happy with their service.
Always courteous and professional. Quality of work is outstanding.
Everyone is always very friendly, professional and timely!
I can always count on the Savannah team for assistance even last minute help! They go above the call of duty and the product they deliver is excellent and service, preformed.
I am always satisfied with the level of service.
you have wonderful employees
I have used your company for over 20 yrs and always had great service, employees go out of their way to help
It is great to work with a company that knows what they are doing...both on the design and print.
I left a very positive Google review based on my experience. 5 Star review for 5 Star performance and product. You earned our business at Royal Restrooms, and you will be the first one I contact for other projects. Thank you so much!
My company have been using Alphagraphics for years, they are absolutely the best and the staff is amazing :)
Every employee I have any dealings with, from delivery guys, to production, accounting and design teams, have always been professional, efficient and error free.
Always extremely prompt and willing to come over to physically see what we are requesting.
Staff is always friendly, professional and timely.
My customer experience with you are Above the Rest. the level of detail and customer service is unmeasurable.
quick service, always accurate, delivers to the office.
I always work with Kathy and I think she is amazing. She is always responsive and she follows up regularly when I tell her I am going to get back to her on something. I think she is a great asset to your company!
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.