WHAT OUR CUSTOMERS ARE SAYING
Alphagraphics always makes the experience seamless to order a service from them.
Anita P. Swire Coca-Cola Swire - Arizona Market Unit (US436)
Great service and products as always
Julie Manage Staff
Great quality and pricing.
Mina J. ASU Department of Psychology
We consider your team at Alpha Graphics to be part of our team. You are always there for us going above and beyond. We appreciate all that you do to help the Arizona Elk Society stand out with our marketing collateral. Thank you!
Debra R. Arizona Elk Society (US436)
Always ready and willing on a short notice, GREAT customer service.....
Chris A. The Original Burrito Company (US436)
Here at the Alumni Association, we love working with Alpha Graphics. They always cater to our needs and are extremely friendly to work with. There is nothing better than partnering with a true Sun Devil company like them!
Doug O. ASU Alumni Association (US436)
Our department utilizes this Alphagraphics for all of our large format and printing needs. Each project is completed in a timely manner and we are always met with quality production and service.
Antonio-Javier M. ASU Educational Outreach & Student Services (US436)
Excellent customer service and turn around time.
Patti S. Rosendin Electric Inc (US436)
Fantastic company to work with, speedy completion times and great customer service. Our business is smoother with alpha, highly recommend!!
Bryan A. Phoenix Hot Tubs & Swim Spas (US436)
We had a very tight turn around time. Eric was very helpful and accommodated our time frame
Ingrid F. Lumbre (US436)
It was great, I had never done a directory so I had lots of questions and Danny was very helpful
Laurie M. East Valley Womens League (US436)
Ever since we were set up on our own order site, the service has improved greatly. I no longer have to wait for proofs, but can make adjustments and have orders completed in a matter of minutes instead of days. The delivery is much faster as well.
Lindsey M. American Refrigeration Supplies Inc. (US436)
Overall a great experience. The ordering process was pain free and the cards looked great when they arrived.
Sharon F. APTIM (US436)
You guys made it a smooth and easy process and the poster looks great!
Angie C. Insight (US436)
The cards were modified and then printed very expeditiously, per our request. You don't always quality when you're asking for a product last minute, but you guys came thru. The quality was fantastic!
Stephanie R. Stuart and Blackwell (US436)
Very responsive and professional business. We'll be returning for additional services.
Kyle F. Culver Equipment, LLC (US436)
Website was easy to navigate and my order was received as promised.
David R. APTIM (US436)
we had a mix up on the quantity needed..........which was 200,not 250..but your account rep did the right thing and honored my quantity for the payment, that I thought was clear in the original order,which is the same quantity I have ordered for the past 5 years..which shows the level of customer satisfaction is important to Alphagraphics
Kevin W. Alpha Geotechnical (US436)
We had multiple rush projects and your team did an amazing job getting everything completed and shipped on time for our client. Thank you!
Laura A. BTS (US436)
I had a last minute printing/collating and cutting job that your staff completed quickly and accurately for me. It saved the day for me!
Diane D. PHI Air Medical, L.L.C. (US436)
They know me and I just need to call to reorder. Very easy.
Dave P. Driving Arizona (US436)
The material was done perfectly. The Sales Rep even carried everything to my car for me.
Charlotte N. Arizona Tile (US436)
This is the second time I have ordered large checks for my office, and the service and quality is always great!
Jennifer P. Freedom Plus (US436)
Quick and easy ordering. Very fast delivery.
Jeep M. APTIM (US436)
Always a great experience! Thank you!
Blanca D. Uno...Dos...Tres (US436)
Appreciate the online options and great service.
Kathryn B. K. Baehr and Associates LLC (US436)
Danny and the team continue to provide the type of service we only receive from Alphagraphics. From revising the quote details to finishing and delivering the coiled presentation manuals prior to deadline. Thanks again!
John C. Fogco Systems (US436)
Thank you for getting things done quickly
Alex C. Item 9 Labs (US436)
I could not have had a better experience. They completed my order on time with very little notice and was delivered as needed.
Laura W. Rosendin Electric Inc (US436)
Eric was wonderful to work with and your installers were polite and courteous.
Vanesa G. Trinity Air Medical Inc (US436)
Very fast, efficient and friendly service.
Gailynn V. Gailynn Valdes
The team has always been very helpful to our needs and they get it right every time.
Rusty M. McKesson (US436)
Everyone I worked with during the process was very helpful and polite.
Michelle M. Phoenix Dance Cooperative (US436)
always on time and always high quality
Jane P. Estate Planning Specialists LLC (US436)
Fast service at a great value!
Aquiles L. Zounds Hearing (US436)
I'm very satisfied with my order. The Alphagraphics team did an awesome job with our table cloths.
Mayra R. All Valley (US436)
Quality printing at a competitive price.
Jon S. Alteredfoto
Easy to work with and quick!
Samantha W. Insight (US436)
Thank you for helping with the changes.
Sophia I. Sumika Electronic Materials Inc. (US436)
On the spot service.
Danny D. The Centers for Habilitation/TCH (US436)
Great customer service. I was in no hurry for my banner as we had to make some improvements. Yet they met their completed time as stated. I just love how sharp the images appear.
Bobby R. Bobby Ray
You guys are a pleasure to work with. You are practically mind readers! Thank you for going the extra mile when it's necessary!
Angela R. Cemex (US436)
The employees are kind and attentive to my needs.
Killian D. Killian Davies
Love working with Alpha Graphics in Tempe! They're tenacious and consistent with helping us push through tight deadlines which has allowed us to successfully bring our sales and marketing collateral to events that we attend around the country.
Matt Q. Insight (US436)
Quick and accommodating.I changed my order once I arrived and they had no issues changing it.
Jeffery C. Kangaroo Manufacturing (US436)
Fast response, fast order fill, great customer service.
Krista S. Krueger Financial Services Inc. (US436)
You redid the order to our satisfaction!
Bonnie G. Bonnie
I have used Alphagraphics to make several signs and every time they have provided a quality product at reasonable prices. They are also very good at having your signs ready on time if not sooner.
John T. Associa On Call (US436)
I knew what to expect and the staff delivered on consistent quality
Brian J. Dash Designs (US436)
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.