WHAT OUR CUSTOMERS ARE SAYING
keep up the good work!!!
whenever I need something they are on it, I could not ask for a better company to go to! I have been with them for years, love them!
Very patient with me and my changes and questions. Thank you
Very friendly. Received my orders in record time.
I don't like your website. I would like bus. cards to be on file so we could like and reorder or have an option to edit before placing the order. I have to re-enter all info when I re-order bus. cards. anything to save time is helpful.
Always great service and great quality! Appreciate it every time!
Excellent customer service, quick turnaround, helpful and courteous personnel.
We love our graduation announcements! Jill and her designer worked closely with us and created the perfect announcement. She listened to what we had in mind and made countless revisions until it was exactly what we wanted.
Always received excellent service and great quality work.
Alpha Graphics has been helping me with my business for quite some time now. The staff is very attentive and gets back you asap. Jill usually is the person I get to assist me and she is always on top of orders and the process of getting things done the right way. I will always be coming back here for as long as I can. Excellent customer service and suggestions to help me and my business thank you!
I really enjoy working with Kristen on projects. She is very helpful and efficient. My first project was a personal one and I have since used Alphagraphics Palo Verde for two of my employers - they have both been very pleased as well.
We always get a quality product and in a timely manner.
I’ve published a small magazine for over 25 years. After going from printer to printer for years, I finally found Alphagraphics on Palo Verde. They’ve been printing and assembling the magazine for over a decade. They do a wonderful job. The work is completed on time. Prices are reasonable and the quality is superior. Their staff is professional and always willing to work with me. I wouldn’t go anywhere else.
Very helpful,Had lots of options for me,Quick response,
Always very helpful, know what I am talking about !
Any time I have you guys do something for our company you guys always come through
Order was easy and the product came fast.
I like the final look of the business card
I will only get printing of any kind done at Alphagraphics on Palo Verde. Myrra is the best to work with and the entire staff is very friendly and welcoming. They have always taken my ideas and managed to blow them out of the park with the final product! We have had our business cards made, vehicle vinyls on the doors of our truck done, banners and signs made there. Each and every time has been perfect and very affordable. Will never go anywhere else!
Always personable, always excellent - and responsive - work.
Im out of town, but Tucson is home to us and of course you guys are my printing shop. Just with an email or a phone call you guys have help me with a quote, print or any question I might have. Myrra is so easy to work with and on time with her responses as I ask questions or work being printed. Thank you!
Great experience. Easy to order. Quick turn around.
Alphagraphics has always been great with delivering quality products in a timely and efficient fashion!
Great customer service
You guys always offer a great service and are quick to complete our orders.
Thank you for the great work! The graphics look great on my truck! I am already getting phone calls from it!
The staff was exceptionally professional and made adjustments to my request. This is true customer service. My product came out perfect!! Actually, it is phenomenal!!
The sign for my daughters wedding was PERFECT. Thank you
They were very professional, knowledgeable and helpful!
Great customer service, fast and excellent services provided
Every time I have ordered a product from your store it has been seamless, no hassle, and a very quick turn around. Typically we order pens, the quality of the pens are exceptional.
I am grateful for the good work you do. Thank you!
Kristen was wonderful to work with. We could not be happier with the product or the customer services we received.
Very fast and friendly service!
Extremely helpful and responsive.
Staff is friendly and eager to please. They always respond in a timely manner. The quality of the work is excellent.
Kristen give excellent service..........thank you
I really really appreciate Myrra Palmer - anytime I have a questions she is extremely helpful and take the frustration out of using your website. Perhaps there is a way to save bus. cards so I could look up the persons name instead of recreating one. Otherwise, I am very happy - thanks to Myrra.
Everyone was pleasant and knew their job. Helpful. Just a really good experience.
Great people, highly recommended.
Always easy to work it
Kristin is a joy to work with. Always so helpful and happy.
You were fast and complete.
We had a tight deadline to meet for a last-minute print job, and you delivered before schedule. Plus, it looked great. Excellent job!
Quick response time
Working with Kristen is a delight. It's nice to work with people that are passionate about what they do, and the outcomes are always superior.
Awesome customer service, responsive and quick turn around on projects.
We have used them for years and they're always very friendly, quick, and accurate with our orders. Thank you!
Our church has been using alphagraphics for several years now and we have always received quality products
Jill is very creative and has a great eye for design. She made sure that all products were very functional and completed everything on time. Would definitely recommend working with them for any small or large project in the future!
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.