WHAT OUR CUSTOMERS ARE SAYING
Alphagraphics made the production of a mailing to 1,800 residents easy. For all our projects, we trust the staff to produce high quality printed material, on time, and we've always been pleased with the results.
Aimee L. Landfall Foundation
I sincerely appreciate the input design I received from your associate and as always the promptness of completion.
Bobbie M. Carolina Beach Scuba
So quick and happy to help!
Ashley T. Redpoint Wilmington
The work is done well and in a timely fashion. Always a good value with friendly service.
Hobbs S. Sutton's Rugs & Carpets Inc.
Wonderful customer service!
Kate P. Kate Patel
I have always enjoyed working with Rick and his team. They are good hard working people and provide my business with the service we need. Thank You! Greg Ford
Greg F. Ford Design
Always a pleasure doing business here. Staff gives the extra effort to ensure the product is printed to perfection. Thank you.
Sonya P. Perry's Fine Homes
Very helpful and friendly. They were able to suggest the correct size I needed, clean up the graphic I wanted and print the stickers I needed within hours of my order.
Jill C. New Hanover High School Baseball Boosters
Everyone was super helpful and nice! Definitely coming back for my next order
Jordan C. Math Busters Tutoring
The staff are conscientious, pay attention to detail, kept me updated, sent proofs in a timely manner, went the extra mile and made me feel my business is important! Exceptional! You made a graduation sign for our grandson, which was more than awesome..every detail was perfect. I used your company exclusively with my business until I sold it. I'm now happily retired so I don't have addtional needs at this time, Until the next grandchild graduates!!
Paula C. Paula Corbett
Loved the personalized touch yall took to help me make the fish tank lid and even fixing it after we made changes to the tank! Wonderful service.
Deas W. Myrtle Grove Animal Hospital
The work was excellent and done so quickly. Everyone I had contact with was professional,friendly and easy to work with.
Carole M. Saltbox Church
Rick is the best! He sees a problem, and has the solution and within 24 hours the product is at your door!!
Joanna P. PrintWorks
Every time that I place an order, I am treated with kindness, respect, and professionalism! Not to mention, my vision for what I brought to print comes to life. I have never been dissatisfied or unhappy!
Katherine G. Katherine George
The product, support and customer service with my recent graphic design, was thorough, very timely, professional and met my expectations 100%,
Christy J. Duplin County Schools
It’s always a pleasure doing business with Alpha Graphics. They are courteous, kind and deliver a great product!
Margaret S. The Hot Buffalo
awesome staff! works very hard to get the job done!
Carley H. Destination Realty Corp.
Paul and Kari-Ann are always quick to respond, and do a wonderful job at channeling your ideas into professional and quality material. If you have an idea, they'll make it happen. The first time I stepped inside their office I was given a full tour, and couldn't believe how welcoming they were. Thank you for your expertise, and professionalism.
Alysha K. Sherwood Strickland Group
Thanks for the super speedy service & the sign looks great!
Mary K. Nest Realty
Mark H. Castle Hayne Farms
Quick, reasonable, helpful, top quality and lovely people to work with.
Jeanne W. Jeanne Walker
These people are bad ax and deserve a raise!!
Glenn G. Port City Dent Repair
Alpha Graphics was amazing with my order. Kari helped me out from start to finish and exceeded my expectations with the design! They had my order ready very quickly and I couldn't have had a better experience :)
Caitlin H. Caitlin Hunter
Quality, attention to detail and excellent customer service set Alphagraphics apart from the competition.
Claudia S. Southern Asphalt Inc.
Quick turnaround, awesome service e
Brad W. Brad Williams
Love Alphagraphics & our delivery guy. Appreciate the little gifts he leaves everytime he makes a delivery. Service is great!
Susan G. Wilmington Area Rebuilding Ministry Inc.
Beautiful work, completed timely at a reasonable price. The staff are professional and very easy to work with. They are intentional about making the customer happy.
Shelly G. CloudWyze
AlphaGraphics is super fast and provides amazing products to help my business!
Julie C. Nest Realty
Always accommodating and fast! Great customer service and great product.
Amy R. Wilmington Pathology Laboratory
AlphaGraphics is great, always top quality!
Hunter V. One South Lumina
I researched a few different companies for this project. I was looking for a local company. The deciding factor for choosing Alpha Graphics was the immediate customer service Kari-Ann provided. She answered my phone call. I did not have to leave a message and wait. Throughout the whole process, she communicated in a timely fashion. The design she provided was new and refreshing. The proofs were delivered as well as the final product for no charge.
Josee W. OmniStar Financial Group
Easy to work with, excellent turnaround time.
Kian R. Carolina Dunes Behavioral Health (Strategic Behavioral Health)
Quickest turnaround I ever experienced with ordering a product. One day service was faster than I expected.
Kevin P. Kevin Perham
Great Service! Quick and easy! Products looked awesome!!
Josie B. Josie Behm
I am extremely pleased with the banner and sign you made. The designs, colors and messages were well done!
Frances L. Frances Lamb
We appreciated you working with our budget on our project!
Julie L. Pender County Schools
AlphaGraphics were fast friendly Very knowledgeable and excellent service and price
Rusty J. R&J Lawn Services & Debris Removable
Kari is awesome!!!! Thank you for my sign. It looks great!
Jenny M. Body Aligned Pilates Studio
Jay S. Greenville Loop Seafood
I can’t say enough good things about the professionalism and promptness of the staff at AlphaGraphics. Kari-Ann’s customer service experience is next level and we needed something on the fly and she delivered without any hesitation. Thank you so very much for delivering a quality product that I am proud to put on my product!
Elizabeth A. The Farmacist Mixers & Elixirs
Miranda was amazing to work with. We will definitely share your services. We were Completely satisfied :)
Christina S. Christina Salisbury
I was so happy that Alpha does small print jobs as well as large. Mine happened to be small, but their level of customer service was great. I will definitely go to them for future prints.
Deborah S. Deborah Steffen
Superb job as always guys! Great communication and turnaround time combined with exceptional quality!
Hilary W. Hilary Walker
Awesome communication and fast shipping!
Adrienne G. Adrienne Marie Gray
Everyone we worked with was extremely helpful, efficient and friendly.
Jennipher L. Jennipher Love
Fast, friendly, and efficient service from the team at alpha graphics in Wilmington. They even delivered our order when it was complete at no cost!
Kristian D. Myrtle Landing Townhomes
Very quick and efficient- will be using Alphagraphics for all of my printing needs.
Stephanie C. Stephanie Collins
Fast friendly service and great pricing
Walt S. Roman Armor Sealcoating Inc.
Very happy with the final product!!!
Morgan O. Morgan OConnor
Hannah was a straight trooper I loved her design and she definitely gave excellent customer service and great vibes thanks again to the whole team
Jamele D. Jamele Daniels
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.