WHAT OUR CUSTOMERS ARE SAYING
thank you alphagraphics
All the Alphagraphics staff have been super helpful, patient, and offer good suggestions to help with our products. Turn around time and prices are faster/cheaper than we can do in-house.
Hannah was a pleasure to work with. Very accommodating. Rick is wonderful too.
Product was exactly as expected and the customer service superior!!
I love that staff really helped me to find an option that fit my needs.
Simple and easy. Placed an order last year and needed a reorder. They still had it and had it ready in less than 24 hours.
Thanks for the quick turn around and great design!
Great Customer service by everyone, was surprised when order was delivered. Not expecting at all. Great Perk!
It was very easy dealing with the company.
AlphaGraphics Wilmington is friendly, speedy, well-priced, and they deliver quality products EVERY TIME. Thank you!
we love AlphaGraphics!
Always friendly and prompt.
Every time I have reached out for something, even at the last minute, Alphagraphics has always come through! Would highly recommend them and their team. Kari-Ann is wonderful to work with!
Fast accurate turn around
Kari Ann Smith is a WIZARD! I labored for hours to create a digital design for some business sticker and it still wasn't right. She took it and modified it to perfection in minutes! The finished product it amazing and it has gotten many compliments!
Kari & Debbie are fantastic and easy to work with!
Great job and really helped by getting it done quickly for me.
Love the delivery option!
Great final product, they were very detailed to make sure the quality of my order met their standards.
You respond to emails and complete work in a very timely manner.
First time ordering. Very easy!!
Hannah is wonderful to work with and enormously patient.
Hannah is great to work with!
Staff was very accommodating handling our rush order.
I was quite impressed with the caliber of the advice I received for my project as well as the speedy turn-around time. I appeared on the doorstep with what seemed to me an unreasonable deadline, and AlphaGraphics completed the job early and on budget. Thank you!
Quick and Effcient and Great Work
🤘🏼😎🤘🏼 Y’all ROCK
I'd like my product (rack cards) bundled in portioned fashion so that they can be distributed in countable packages.
The owner Rick Stinson actually came to my establishment and updated my car graphics after 4 years of wear. If looks brand new. Their customer service is beyond, beyond!!
Hannah is amazing!! I have worked with her multiple times, and will continue to reach out to her for my printing/design needs!
Always a good experience!
Alphagraphics is always so fast and accommodating. I can always trust that they are getting things done correctly. We appreciate working with them!
Kari Ann has always gone above and beyond to help me and my Company with all of our last-minute changes and orders. Her dedication and professionalism are greatly appreciated.
Outstanding quality and service! We will continue to use Alphagraphics for all of our printing needs.
Paul is great. Texted him what I needed. A proof appeared via email. I approved. Paid online and picked up. How great is that?
You guys were prompt and very professional. I really appreciate that you guys bring it to us, that is a huge time saver and help to us.
Kari and Rick always go above an beyond to make sure our products are precise and on time! They are the BEST in town!!!!
The creative staff and customer service is ourstanding. The product is quality produced. They are always responsive to our marketing and printing requests.
Great response when a bit of tweaking was necessary!
very profession and top quality
Quick turnaround and quality product.
The shirts we had made came out even better than we expected! We are never disappointed in the final product at alphagraphics.
The staff understood .....better than I did exactly what I needed and worked with the SHORT time frame I had to meet
Print quality and folding was definitely the best it has been this time. Thank you.
AlphaGraphics was able to handle a fairly last minute order with speed and grace. Though I don't recommend sending in things late, I was very grateful for how willing they were to help and the final product was phenomenal.
Always a pleasure to do business with alphagraphics. Love the little gifts are delivery guy brings us with each of our orders. Quality work has always been exactly what we wanted.
Rick Stinson RULES!!!! Hannah is AWESOME, too!!!!!!
The banners were exactly like the proof I was sent and in a very timely manner. The person I got them for has now put them on her office wall.
We are thrilled with the quality of our order. The only issue was with one of the four designs of our note cards. This one design was portrait rather than landscape (so opens from the side rather than the top), and the printed signature inside the card printed on the left side instead of the right side. The proof showed just one example of the inside print, which applied to the landscape version. I hope this makes sense!
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.