
SMS/MMS Campaigns
Short messaging service (SMS) and multimedia messaging service (MMS) campaigns are a great way to foster meaningful interactions that create return business.
Use SMS and MMS marketing to connect directly to your audience
Looking for a way to drastically increase customer engagement without breaking the bank? Consider adding short messaging service (SMS) and multimedia messaging service (MMS) to your mobile marketing strategy.
Wondering if SMS/MMS marketing is right for your business?
Like all marketing mediums—SMS/MMS campaigns are most effective when you combine their strength (immediate, interactive communication with near perfect open rates) with other location-based efforts.
These might include:- Printed postcards, brochures and signage
- Email marketing
- PURLs
- Social media marketing
- Variable maps
This approach conveys a consistent, personalized message across multiple channels--dramatically increasing engagement, ROI, and building brand awareness. By encouraging people to sign up for text alerts, you can start an ongoing two-way conversation with prospects and customers.
5 SMS/MMS best practices
- Create a call to action. Recipients should know within seconds what the offer is, and how to claim it.
- Get to the point. Lead with your value proposition—SMS only gives you 160 characters. Use them wisely.
- VIP content only. Text subscribers should only get the best deals and discounts available.
- Timing is everything. Set a schedule - say one text a week - and stick with it. Don't send messages during sleeping hours.
- Spread it around. Integrate your keywords and MMS short code into other marketing channels to increase engagement and sign ups.
Put SMS/MMS to work for your business
Mobile messaging provides ample opportunities to communicate with your subscribers.
Consider using SMS and MMS marketing for:
- Fundraising
- Converting prospects with location-based incentives
- Raising awareness about important causes
- Delivering customer rewards for loyalty programs
- Appointment reminders
- Emergency notifications
- Customer service (order status updates, reservation confirmations, etc.)
- Special promotions
- Events and trade shows
- Company news and updates