WHAT OUR CUSTOMERS ARE SAYING
I feel as though the quality of my product was okay. I wish that the final product was the deepest black possible; however, I will be coming back to work with Alphagraphics primarily because of Brian Murdoch! His customer service was absolutely amazing and he went above and beyond for me unlike many other companies I've worked with. He treated my small scale business as though it is global. I cannot emphasize enough how service like his is one of the many reasons that businesses succeed. I will more than recommend the company solely based upon the experience I have. I was promised deadlines that were met and given recommendations for future products. Thank you sooooo much Brian for treating me like family!
Lola M. Lola McCall
The wedding invitations were perfect. The communication was spot on. Hence, the perfect invitation.
Valerie H. Valerie Hidlay
I feel that across-the-board the staff that I have worked with has been friendly, efficient, professional, and altogether had a good experience.
Marina R. Studio M for Good
You guys are always so responsive and I appreciate that you try to get us the best price. As a non-profit, that is especially critical. Your turnaround time is also impressive, even during the coronavirus pandemic you fulfilled our our quickly and thoughtfully. AlphaGraphics is always my first choice.
Shannon P. Chicago Youth Centers
Nothing to be honest. I just don't do much proactive recommending in my day to day life.
Micah B. Pure Storage
Everything was handled very quickly and professionally for me. Very happy with the service.
Joanna G. Joanna Gusich
Brian Murdoch has been great and he deserves a raise. The rep before him, Fergus Calderwood, became quite rude for some reason over time. I was ready to look for another graphic designer until I heard he was replaced. Make sure you keep people like Brian.
Justin J. Chicago Electrical Company
Emily is terrific!
Ruth F. Henri's Reserve
Francisco went above an beyond in customer service for me, dropping things off to my building since we are quarantined in a senior community. He was just great.
Marilyn D. Gold Coast Kitten Sittin'
very professional and timely service!
Hillary L. Saks Fifth Avenue
the decals for my business look amazing!!! It was a great experience from beginning to end! Thank you so much!
Joel E. Rosie,s Furniture Restoration Corp
Brian and his team at AlphaGraphics do excellent work. Brian has a deep knowledge of the printing industry and all the print and large format products at his disposal, and is very thorough with his clients to develop an understanding of the project at hand and provide the best solution. He and his team are fantastic at meeting deadlines and communicating throughout the course of a project. I highly recommend Brian and AlphaGraphics for all digital printing, small and large format printing and signage needs.
Matt D. Doubletake Promotional Marketing
Emily is excellent to work with
Amalia R. Options Solutions
Brian is always a pleasure to work with and I have always received service exceeding my expectations. I will continue to order from Brian at AlpharGaphics and hope to bring more business to them with my growing needs!
Jane S. Redwood Logistics
Our order was produced quicker than expected!
Laura L. Capitol News Agency
I have to send a couple of emails to get a response to my request.
Beverly S. Hyatt Centric Mag Mile
Thank you for the speedy turnaround and delivery!
Rosie F. Logan Square Chamber of Commerce
We have always enjoyed excellent service from AG Chicago North and are very happy to continue using their support.
Tony J. Medical Expressions Ltd
I've used you for the last two years for an event that we attend in Chicago. Your staff, particularly Emily and Ken, are fantastic and extremely helpful and patient. In addition, your printed products are high quality and I've always been extremely satisfied with every item you've done for us.
Rio P. Clio
Very quick and helpful
Luisa H. Crown and Conquer
Ken D. has been great to work with. Our orders have all looked professionally produced and delivered with great turn around times. He’s leaving today for a few days off and I told him I was going to have a hard time coping with him not being a phone call away. He deserves a break.
Barry S. Lincoln Park Presbyterian Church
My alphagraphics experience is always fantastic. The turnaround is fast and the quality is great.
Max B. Max Bare
I was attending a tradeshow in Chicago and needed two signs to be printed quickly. I called two days before and wasn't sure if it could be done. I received an immediate response from the team and my order was placed and ready to be picked up the day I landed in Chicago.
Carrie C. Open Implants
prompt service, quick turn-around, very easy to order and pay
Geoffrey S. Eris Innovations
I will return, in the very near future, with a couple of small projects. Thank you for your help.
Caroline G. Chicago Women Take Action
Picking up my order was confusing. No one was in the office.
Ashley S. ENTER
Fast service and communicate good
Janice N. University of Chicago - Global
Brian and team were awesome. We were under a very tight timeline for our project. Brian was able to quickly triage our needs, pull the right resources together and deliver a 30 page document that exceeded our expectations.
Karyn L. Conagra
AlphaGraphics will do everything they can to make sure you're happy with the final product. Brian, from Chicago, is especially fantastic to work with in this regard!
Will W. Foxtrot
As a small nonprofit, we genuinely appreciate AlphaGraphics’ reasonable pricing, top-notch customer service, and attention to detail. They are our go-to!
Stephanie A. Chicago Appleseed Fund For Justice
Alphagraphics was quick in response and turn around time. Quality of work did not suffer with short turn around time!
Kelsey C. NCSA Athletic Recruiting
Emily was great to work with! Very responsive and provided a lot of support through the process.
Lena E. Lena Elkhatib
Parameters for postcard promotion design were communicated very clearly from Brian. The design was excellent and delivery right on time.
Robert S. Robert Shiverts Photography
I admit to not always knowing exactly what I need, but the staff always helps me understand my choices and make the best one.
Matt Y. Matt Young
Utilizing Alphagraphics design services greatly improved on our original idea. The price was fair, the turn around was great. Everything went smooth.
Joseph A. Prison Yoga Chicago
Y'all always pull through with quick turnaround requests, and the quality is great. Thanks to the team on Evergreen St!
Luke B. NEXT/NOW
Sarah L. City Club of Chicago
Staff was very attentive and responsive
Robert E. Lavoll & Edger
Char is the best - could not survive without her.
Kati K. Convene Chicago
I’ve had nothing but great service working with Charlotte, not only is she knowledgeable but she’s great fun to work with.
Michael B. Bostrom (CCG)
It was fast and reliable. Good service overall.
Darwin R. Heartland Alliance - AG Online Ordering
Great customer service and quick turn-around!
Abraham C. Levy Restaurants
Quality service delivered on time at a fair cost..
Rand S. Rand Sparling
Ken has been great. I often refer clients your way. Ken has made many projects possible for us that would have been out of reach.
Aaron S. Fast Signs
I've worked with Brian on a couple different projects and he is always a pleasure to work with.
Tomer B. Tomer Blackburn
It was great! Quick, convenient, easy to communicate with - great finished product as well!
Kathy R. Professional Sports Catering
Great service, great product- thank you so much!
Anna G. University of Chicago - Medicine
Brian Murdoch is an excellent Acct Exec
Jeff K. Wilson Sporting Goods Co.
Emily has been wonderful To work with. Replies quickly to my emails and hit my tough deadlines
Mckensie K. GTI
customer service has been good! i appreciate the willingness to print proofs for us so we can make an informed decision
Emily B. SpaDerma
DIRECT MAIL IN A DIGITAL WORLD
When used effectively, direct mail is an integral marketing tactic for connecting with your customers and building brand awareness.
The key to achieving direct mail success, in a rapidly digitizing world is a multi-channel approach - so you can make the most of your marketing dollars.
INTEGRATED MARKETING STRATEGY
The AlphaGraphics marketing team can help you develop a direct mail campaign that integrates your direct mail materials with an online component that drives fantastic responses and immediate results. Incorporating personalized URL (PURL) landing pages, QR codes, social media, and email marketing can create a multi-faceted customer outreach strategy which will supercharge your direct mail results.
HOW TO MAKE DIRECT MAIL MARKETING WORK FOR YOU:
- Use the persuasive power of print with personalized mailers
- Engage customers across multiple channels
- Make your direct mail campaign trackable
- Provide measurable results
- Dramatically improves response rates
WHAT IS DIRECT MAIL?
Direct mail is a marketing strategy that uses a mail service to deliver a custom promotional printed piece to a carefully selected target audience.
DIRECT MAIL MARKETING MATERIALS INCLUDE:
- Dimensional mailers
Are you ready to start getting the attention you deserve? AlphaGraphics has helped thousands of companies with their direct mail efforts. When you partner with us, you are getting expert assitance from industry professionals.
MAKE AN IMPACT WITH DIRECT MAIL IN CHICAGO, IL
Let us be your Direct Marketing Partner. Mailed marketing pieces are a powerful tool. It can make a huge impact on the success of your company, but it's tough work. If you have ever attempted to put out your own mailer, you know how difficult it can be. We don’t want you staying late stuffing envelopes, and neither do you. Our mail services at AlphaGraphics Chicago North are geared to taking that load off your hands and also showing you how it can be done better.
Don’t worry, we're the experts. We have years of experience working with complicated mail services, list acquisition, and direct marketing experience. And we aren’t just here to stuff envelopes. We are your start to finish Chicago mail service partner. Our team includes graphic designers, printers and mailing specialists that are here to make sure your mailing gets to every door.
There are a lot of rules about mailing. We take the fuss out of it and take care of that for you. On top of that, mailing can actually be surprisingly expensive. For a lot of the mailed pieces we do, a majority of the cost is actually in postage alone. Our years of experience equip us with the know how to get you the most affordable in mailing services that there is to offer. And as part of the USPS Every Door Direct Mail program, we can guarantee the lowest prices for postage. Our goal is to keep the quality high and the cost low for your bottom line.
We also have mailer specific printing techniques such as UV coating that ensure your printed piece, such as a postcard, will withstand the rigorous process of getting mailed so that your customers will still have a high quality piece by the time it hits their doors. With AlphaGraphics Chicago North you have access to an industry standard Chicago direct mail marketing service that works with you to develop the highest quality mailing pieces possible. We would love to partner with you. Contact us to get started!
WHY DIRECT MAIL STILL WORKS
My least favorite thing to do besides laundry, is to check my mail. While I walk past my mailbox every day, I always forget to grab it on my way in. Then for some reason, once I’m inside, it seems like so much effort to put my shoes back on and go back and get it. I don’t get a lot of mail, I get most of my bills electronically sent to my email. However, I sometimes get formal letters from companies regarding updates to their privacy terms or a statement of my accounts. Some information is best delivered in the form of written communication.
We recently worked with a private investment firm to do a large mailing to all of their clients. They had a list of about 2,000 contacts that needed to receive a formal letter along with a comprehensive marketing piece. The client drafted the formal letter and provided us with a spreadsheet of names and addresses. Our design team merged each name onto the letter before printing. After we printed all 2,000 letters we had to fold it together with their marketing piece and stuff it into envelopes. Once those were stuffed and sealed, we took the same merge list from our designer and printed the individual address onto each envelope.
Because the client had such an extensive mailing list, the United States Post Office allows us to do a pre-sort in order to get cheaper postage. A presort basically scans the mailing database and removes any addresses that are duplicates or undeliverable. It will also give us a report that indicates any records that have been forwarded and corrects it with the new address. This helps the client keep their database the most up to date.
Our client really wanted their letter to look official and tell people that it contained important information. I suggested that to make it look more official they print the letter and send it using their company stationery. When each of their customers receives that piece of mail, they will immediately know who it’s from and that it’s most likely highly important information.
AlphaGraphics Chicago Northcan help you manage your customer database and help you get your message out in the best and most effective way. Whether that be a simple postcard mailing, a formal letter or official company newsletter. Contact us to discuss your next mailing and fulfillment project!
UNIQUE, TARGETED CONTENT TO YOUR TARGET CONSUMERS
Don’t you just love getting mail? We do too! But, would we also be correct in guessing that junk mail can have the opposite effect? Yeah, that goes for your customers too. Sure, you have to communicate with your customers. It’s a vital part of continuing to grow your business, but you can’t keep sending out junk mail to everyone. Direct mail solves that problem and creates a direct connection with your audience by using targeted messaging aimed at drawing your customers in, not pushing them away.
Direct Mail is one of those things that everybody thinks they do, but no one really does well. It’s more than just merging a spreadsheet into a pre-designed flyer. It’s about systematically changing the way you communicate with your customers and potential customers by creating unique content catered to the helpful information you’ve taken the time to get. It’s about making sure that what they are reading helps them feel like someone took the time to find out what was most important to them.
And most of all, it’s really about ROI. Because you need a solution that actually works and is worth the time and money you spend on it. Direct mail has response rates that rival most other forms of marketing out there often getting 20%-30%. That’s huge!
At AlphaGraphics Chicago North, we have the years of expertise in working with direct mail. We have worked with some of the biggest business in the city to carefully develop effect direct mailers that really work. For us, it’s a labor of love, and we work with our clients from start to finish to strategize, design, print, send, track, and analyze a direct mailed piece. With us, you really have it all! Contact our team to get started today!