WHAT OUR CUSTOMERS ARE SAYING
Love AG! Used for years, tho not often, and always happy with the results, the staff and the timeliness
Katherine L. Northern Arizona University on 5th Street
I have used Alphagraphics twice since starting my own business. In both cases, I needed a print job quickly and Alphagraphics delivered. I received the materials before I thought I would, and they were done in a professional way. The employees were great to work with throughout.
Aaron M. Martin Law & Mediation PLLC
Excellent service!! Things were completed way before my deadlines which was great.
Gianna M. Shamrock Foods Corporate
I am always pleased with the services I receive from Alphagraphics. Always top-notch! Alphagraphics is my go-to for all my printing needs.
Diana S. Arizona Municipal Water Users Assoc.
Larry and Elizabeth were responsive to my needs and deadlines! Always a pleasure to work with Alphagraphics.
Dr. L. Biltmore Psychology Services
OMG, This place ROCK’s.
Art W. Panoramic Press
Sharai Lee took my order, was great communicator and made doing business with you extremely easy! You have a rockstar in Sharai, I interacted with another person or two briefly at pick-up and really liked the vibe of your team! Would absolutely use you again and likely will!
Brett C. BDO USA, LLP,
Everything was perfect from start to finish. I love my cards thank you. Service was fast!
Nancy B. Totally You by Nancee LLC
Front desk representative was very helpful and welcoming. Work was done beautifully, as requested and I received a call from representative that it was complete 4 hours early! Very happy with Alphagraphics and happy to recommend.
Always quick with replies and always able to meet deadlines we provide, even when a very short turnaround time!
Andrea F. Arizona Family Health Partnership
Everyone is Great & the turn around time is Amazing! :)
Nadia T. Alliance Residential Company
The quality of the completed project of the banner exceeded my expectations and would gladly recommend to anyone the use of your product and services. The staff was friendly, knowledgeable and very pleasant to work with.
Jim M. Counsel Mortgage, LLC
You guys always do a great job at a decent price!
Lindsey L. Handwrytten
I'm based in SLC, Utah and AlphaGraphics takes care of all of my company's printing needs. When work takes us out of state, I always search for another AlphaGraphics in the area. The service is always friendly and professional, and the products are always perfect in quality and the team provides very quick turnarounds. This was my first time working with the Camelback location and my experience was no different than what I have come to expect from this franchise over the years. Thank you for making us look good!
Camille P. S Power
I had a really last minute printing need and the AlphraGraphics staff was really great, quick, and the business cards were high quality.
Ali S. Ali Spiric
Love working with Keyvan And Sara. They are knowledgeable, professional and accommodating. I appreciate all their hard work! I will absolutely recommend Alphagraphics services to fellow small business owners. Thank you again!
Christina N. Yia Yia's Garden
I am very happy with the level of service and professionalism I received from everyone at Alphagraphics. Their service is peersonal, the product is high quality and the timelines are right on point. this is why we continue to do business with you. thank you very much.
Maria G. Arizona Glaucoma Specialists
I've always had a great experience with Alphagraphics and this location. Accurate, timely and great results, as well as professional and helpful staff.
Debbie K. CB Richard Ellis, Inc.
I am very satisfied with the results for the restoration of my Malcolm Konner corvette,you guys got all my feedback about the sizes of the decals and the font was kind of special to replicate I was afraid to settle for something close but not the original and it came out to perfection,thank you
Hector Hector Cruz
Great team from initial phone call to end product. Very professional and accommodating.
Richard G. Bradley Wealth
Everything got turned around faster than I expected them to. I had given one job and I had a last minute change they were able to catch and print. I also had a second job that had a sudden asap need that they were able to process like lightning! My executives were very happy with the turn around for our presentation. This is my go to place whenever I am in a pitch for printing needs. Thank you all for your hard work.
Samantha P. Savills
AlphaGraphics Rocks!! Everyone is professional and all they care about is YOU!! Thank you for making my life easy AlphaGraphics!!
Tony L. Operation Tone Up
I loved the treatment of the staff and I loved the magnets done by your company all was professionally done! Thank you!
Lizzy G. Arizona Balance And Hearing Aids
The order was timely and was delivered on time, prices are excellent, the staff is wonderful, Aaron is a gentleman to work with.
Jamal B. First Arabic Baptist Church
I had an unfortunate and URGENT need for brochures to be printed. Uploaded the files over night, and called in the morning. The person I spoke with was extremely helpful and very kind. She did not take my urgency in a bad way, and was very understanding... AND she was able to get the brochures printed, folded, and packed the same day. She and the team at this location really saved the day.
Andrew Y. Beatha
AMAZING! They work miracles over there at Camelback Alphagraphics. On most occasions, we need last minute help with printing large quantities of various different forms of advertisement. Some how, some way.... the job always gets done with time to spare! They are SUPER helpful and they always surprise me with how many different types of work they can do!
Jasmine T. LotusWei
The online submittal was very easy to use and I received a quote the next day. I was able to stop into your location and talk to the person that had sent my quote to confirm that what I had ordered was going to be perfect. The pieces were made and installed within a week of that. Very easy process and we are very happy with how everything turned out.
Kelly B. Bowden Investment Group
We thank Alphagraphics team and Thomas Lanser in particular for all our recent orders. Thomas is a great professional, it was a pleasure to cooperate with him. Thomas walked few extra miles to meet our deadlines, we appreciate a lot the support and attention that was offered to us. We will definitely contact you soon for our new branded materials production.
Darya V. Acronis
Since I have been on board with Alphagraphics it has been an absolute pleasure, with zero issues for over 4 years now. I run an incredibly busy doctors office here in Phoenix. I honestly would go nowhere else.
Kathy H. AZ Pain Medicine Clinic, LLC
It was great, quick quote, good price, excellent product.
As always fast and efficient service. Thank you.
Elaine S. Power Paws Assistance Dogs
Over many years, possibly at least 20 or more, I have counted on Alphagraphics to do my various printing projects. I have never been disappointed as they have always been professional and always complete it exactly as I want.
Gwynne F. Gwynne Fijan
I was running late to pick up my order, and it was looking like I might not make it before closing. I was leaving in the morning for the out of town event which was the purpose of the order. I called and they were so friendly and understanding and said no problem to wait a few extra minutes. I arrived less than 5 minutes after closing time and they were waiting for me!
Katy R. Lavidge Company, The
I had been using a different Alphagraphics location in Central Phoenix for rather small print jobs for our small church community and for personal needs. Although that location was good as well, there had been some recent errors with jobs even after clear initial instructions. Giving the East Camelback location some work through my employer and again personally, the quality of the jobs have been excellent, in spite of some miscommunication on the part of my employer's staff. Thanks for the great work being done...and, at times, for your patience! :)
Steven S. Human Services Consultants
AlphaGraphics never disappoints. I have been a long term customer. I always get the best customer service, turn around time and quality. AlphaGraphics Rocks!!!
Margi G. Southwest Collision and Car Care
Always attentive to customers needs. Professional quality service and knowledgeable recommendations. Mr Furlong’s front desk staff are welcoming and attentive the minute you walk in the door. The quality of the hardback and softcover books this business prepared, printed, and bound were top grade and everyone who received a copy was impressed with the quality making my writing stand out like a well framed work of art. Highly recommend me Furlong’s business.
Gary W. Gary Wilcox - Notes to Self Hard Bound with Dusk Jacket
Sal is my delivery man. He is amazing. I always have to steer him to a different area to deliver product (because it is heavy) and he never bats an eye. Part of his job, he says. Keep up the great work, Sal!
Linda P. Phoenix Children's Hospital
John was my account executive and was extremely accommodating for our last minute order. The designers and the office staff were also excellent. It was a pleasure to do business with you.
Karen K. ACCEL
You guys are extremely helpful in finding the best way for me to print my materials. From paper weights and texture to color issues that might occur on banner, you're always eager to help me make things look the best they can.
Jason B. Answer1
As always, Larry and staff are so kind, helpful, and prompt. They go out of their way to ensure that we get the best outcome from our project. We visited the local post office to inquire about non-profit mailing and shared some ideas from Larry. They said we were certainly fortunate to be given this kind of help from a printer/mailer. We agree!
Cheryl E. The Garuna Foundation
Our agency has just recently began working with Larry Furlong (and his staff) for the printing of our agency needs, and Larry has been excellent with a personal printing project as well. Emails requests are timely responded to (often within minutes), and printing jobs are timely/professionally completed. This agency will continue to utilize this AlphaGraphics location for our printing needs.
Steven S. Human Services Consultants
Larry was outstanding to work with. He gave me a bid immediately and started the project immediately. He stood behind his products and gave us no issues with replacing a letter that cut out differently than we thought we should have.
Aleta G. Accent Eye Care and Sports Vision Theraphy
I love doing business with your alphagraphics store. The quality of the work is excellent, efficient and the staff is always helpful, professional and courteous. It's the perfect combination. I wouldn't think of going anywhere else for the services you provide.
I am the executive director of a small, international non-profit, and need promotional materials. Your office has been great about giving me appropriate 501(c)(3) discounts, and providing very professional looking materials. Will keep using your business!
Evan H. Womens Initiatives that Strenghthen and Empower (WISE)
John's team pulled off an unbelievable request that was huge, last minute, and a vital aspect towards the work we do. Excellent "Make it happen for you" attitude with every request, and superb quality. This team is way beyond a "Very Likely" choice, and more of an "ABSOLUTELY!"
Liza H. Transwestern Leasing-2501 Camelback
I can always count upon AlphaGraphics on Camelback to do a re-order, even if its been from over 2 years in the past. They are amazingly organized and easy to work with. Fast too on a complex item that needed 2000 copies.
Mary T. 21st Century Neurology
I had a last minute project pop up and needed postcards printed for an expo the next day. I was referred to AlphaGraphic and got the post cards printed in less than 24 hours. I was pleased with the ease of the process and my VP was pleased in my ability to get the job done. Win win!
Sonia F. Willmeng
Alphagraphics is the most professional company we have EVER had the pleasure of working with.
Jennifer C. The Joy Bus
It was originally recommended to me to utilize the vendor our marketing department sends print jobs to, but, I already was familiar with the level of service your location provides and am very satisfied with the service each of your agents has provided. You have help to make each of my projects a success. Thank you!
Edward O. Peddler's Son Produce & Provisions
Great people to work with Especially Aaron. He calls back fast, follow up well,and deliver products on time. great for business who are serious on quality products.
Jamal B. First Arabic Baptist Church
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.
PRINTING FAQS. PHOENIX, ARIZONA
Still confused, got more questions? Not a problem.
Sometimes it is best to stop in an talk directly to one of our staff, take a look at samples, or have someone take a look at your file and help you thru the mine field known as digital printing. We are more than happy to help, so stop by our Camelback office in the Biltmore area anytime. There are a lot of options, technical terms and processes that can be very confusing. Not a problem, give us a call, stop by, or ask us to send one of our account executives directly to your office. Since 1970, the Camelback location has been solving design, print, signs and marketing questions for our clients. We take all the print jargon (PMS colored ink, CMYK, spot colors, bleeds) and translate those terms into plain english. We separate the "nice to have" from the "have to have" and make sure you know the difference between all the options available to you.
Sometimes it is just looking at paper sample swatch books, leaning the difference between all the differnt font options, selecting the perfect PMS Pantone color for your logo or helping you and your team understand how best prepare the print files for optimal results. Yes, we will even explain and tutor you on what a "bleed" is on your print files, how to do it and why you need to.
Another area of confusion is what postal method (EDDM, Standard or Bulk mail, non-profit, first class) you need and what the postal requirements are for each to get the maximum postage savings. We will be happy to explain the different mailing classes, help you figure a postage price per piece and make sure you do not run afowl with the postal guidelines that can stop, or eliminate all your postal savings.
We also have sign experts who can come to your facility and describe the best way to apply vinly to your windows, or what material (called media) is best used to hold up outside in the harsh Arizona sun. Armed with a samples, pictures and web sites chock full of information, we can make sure you get the right product the first time.
So call our Camelback road location today and let us know how we can best help you. Call us at 602-263-0122.