U.S. Business Holdings, Inc., its corporate affiliates, and their Franchisees (“we”, “us,” or “our”) respect the privacy of every individual. We developed this Privacy Policy to explain how we collect, use, share, and protect Personal Information (defined below), and your choices about the collection and use of Personal Information.
This Privacy Policy applies to Personal Information collected or processed about you (including by our Franchisees, as defined below) if you are a customer of ours, including our Franchisees, a user of our websites or applications (including to the extent those websites or applications are operated for the benefit of our Franchisees) (collectively, the “Services”), a job applicant, or one of our vendors with whom we communicate.
This Privacy Policy does not apply to information collected through any other means, including on any other website operated by any third party (other than one of our Franchisees), and through any application or content (including advertising) that may link to or be accessible from the Services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing the Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
Below please find a list of the topics covered in this Privacy Policy:
What is Personal Information?
How We Collect Personal Information
How We Use Personal Information
Disclosure of Personal Information
How We Protect the Confidentiality of Personal Information
Other Websites and Services
Your Choices
Opting Out of Receiving Electronic Communications
California Residents’ Information Disclosure
Children’s Privacy
Individuals in the European Union
Changes to Our Privacy Policy
How to Contact Us
“Personal Information” is information that identifies or relates to a particular individual. Examples of Personal Information include, among others, name, email address, phone number, payment information, and online identifiers. When we combine Personal Information with other information, such as the location of a nearby independently owned PostNet or Alphagraphics location or order details, we treat the combined information as Personal Information.
Information that You Provide Us
When you visit our Franchised business centers, use our online Services, apply for jobs, or otherwise contact us, we request certain information about you. The exact information we need to collect will depend on the purpose of our interaction. Examples of this information include your name, email address, phone number, street address, location, customer service experience, payment information, social security number, and other information you choose to provide to us. If you apply to become a franchisee or apply for a job with us, we also collect any information you provide to us during the application process. In some contexts, we are required by law to collect Personal Information about applicants. We also have a legitimate interest in using Personal Information to evaluate your application or consider you for other positions. If you become an employee, we will provide you with a separate privacy notice that explains how we collect, use, and share additional Personal Information about our employees.
We collect the following types of information automatically through your use of our online Services:
When you use or access our online Services, we and our service providers use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect information about how you use the Service. This may include which links you click or what you type into our online forms. We may also track your IP address, the website that referred you to us, and data about your device. We process the information collected through such technologies to help operate certain features of the Service, to enhance your experience through personalization, and to help us better understand the features of the Service that you and other users are most interested in. We may also use this data to help detect and prevent fraud. Some of our Franchised business centers also use call-tracking services, such as CallRail or Invoca, which display unique phone numbers on our Services to tell us which advertisement or web page led to your call. Where required by law, we base the use of technologies upon consent.
Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. Users should visit our Privacy Preference Center for more information. If you choose to reject cookies or block device identifiers, some features of the Service may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.
We honor Do Not Track (“DNT”) signals sent by your browser in the same way we honor Global Privacy Control (“GPC”) signals. When we detect a DNT signal, we treat it as a request to opt out of the sale or sharing of your personal information, including for targeted advertising. To learn more about how DNT works, please visit http://allaboutdnt.com/. We recognize Global Privacy Control (GPC) signals broadcast from web browsers as a valid opt-out request where required by applicable law. Please note that the GPC will apply only to your current browser. If there is a conflict between the GPC signal and a manual choice that you have made on our website regarding targeted advertising, we will honor your manual choice.
To assist us with analyzing the use of our websites and apps through cookies and similar technologies, we use analytics services, including Google Analytics. For more information on Google’s processing of your information, please see “How Google uses data when you use our partners’ sites or apps.”
When you visit our location pages, your browser may ask whether you want to share your device’s precise location. If you allow it, we use your location only to find the PostNet or Alphagraphics locations nearest you, and we share it only with the service provider that hosts our location pages. We do not share your precise location with advertising partners. If you accept marketing cookies, we may also estimate your general location (such as your city) from your IP Address.
When you use our online Services, our servers automatically record information, including your Internet Protocol address (“IP Address”), browser type, referring URLs (e.g., the site you visited before coming to our Service), domain names associated with your internet service provider, information on your interaction with the Service, and other such information (collectively, “Log File Information”).
We may also collect similar information from emails sent to you which then help us track which emails are opened and which links are clicked by recipients. We use Log File Information to help secure the online Services by identifying potential threats and vulnerabilities and in analyzing the effectiveness of our Service to improve the Service’s function and content.
Our websites may ask whether you would like us to use behavior-based advertising tracking technology. If you click “allow” or “accept” then we will allow third party behavior-based advertisers to place tracking technology on our website(e.g., a cookie or a pixel). The third party might also collect data over time and across other websites. Among other things, we use such companies to provide you with relevant advertising about our products and services on our website, or on other websites.
Where required by law, we base the use of third-party tracking technologies upon consent. You may opt-out of online targeted advertising (e.g., cookies) by visiting the Privacy Preference Center. Note that if you change browsers or devices, or if you clear your browser’s cache, you may need to click the link again to apply your preference.
These can include our affiliates, vendors, publicly available sources, and other companies. If you apply to work with us, we may collect information from other sources. For example, we may conduct a background check using a third party vendor.
If you are in Canada, our lawful basis for processing your Personal Information is generally consent.
We use Personal Information for the following purposes:
Providing our Services to you;
Request and coordinate services if you are one of our vendors;
Providing, analyzing, administering, improving, and securing our online Services;
Fulfillment/billing/delivery of orders you place, or responding to quote requests or other inquiries you submit to us or our independently owned franchisees in the U.S. and Canada (“Franchisees”);
Providing customer service;
Sending information and promotional materials;
Seeking your feedback on our products and services through surveys;
Responding to inquiries;
Process applications for employment (note that if you become an employee, information that we collect in that capacity will be governed by our separate employee privacy notice);
Protecting our rights or our property;
Meeting legal obligations; and
For other purposes related to the reasons for which you provide Personal Information.
To the extent we maintain and use Personal Information in a deidentified form, we will not attempt to reidentify the information, except for the purpose of determining whether our deidentification processes satisfy our legal obligations.
We do not sell your Personal Information in exchange for money. However, we allow certain advertising partners, such as Google, Meta, LinkedIn, Microsoft (Bing), StackAdapt, AdRoll, and other advertising vendors working with our Franchised business centers, to collect information through cookies, pixels, and similar technologies on our Services. Some advertising partners may also receive a hashed (encoded) version of contact information you submit through our forms, such as your email address or phone number, to match your activity to their platforms and measure advertising results (for example, Google’s “enhanced conversions”). We may also allow business data providers, such as ZoomInfo, to collect information about visits to our Services to identify the organization associated with a visit. Our partners use this information to show you advertising about our products and services on other websites and platforms, to measure advertising results, and for their own business purposes. These technologies load only if you accept marketing cookies through our Privacy Preference Center, and they do not load when we detect a GPC or DNT signal. Our Franchised business centers are independently owned and operated. Some centers use additional advertising, analytics, and call-tracking tools on their location pages, from the categories of providers described in this Privacy Policy. These tools are subject to the same consent choices and opt-out signals described above. Under California law and other state privacy laws, this may be considered “sharing” Personal Information for cross-context behavioral advertising or “selling” Personal Information. You may opt out at any time as described in the “Your Choices” section below. In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose Personal Information in the following situations:
Our Service Providers, Franchisees, subsidiaries and affiliates. We employ service providers to perform tasks on our behalf and to assist us in providing our Services. For example, we engage third parties to provide administrative services, marketing, analytics services, web hosting, customer service, and payment processing. Advertising partners that use Personal Information to show you targeted advertising on other websites are not acting as our service providers; those disclosures are described above. If you place an order on our website or otherwise initiate services from our website, we provide your information to our appropriate Franchisee(s) in order to perform those services. We provide your information to our Franchisees in order to send you information and promotional materials including that which you have requested from or about such Franchisee or their services; if you wish not to be contacted by our Franchisees you may utilize the ‘opt out’ feature in any email you receive. We also provide your information to our subsidiaries and affiliates in connection with the operation of our business. We take commercially reasonable steps to help ensure our service providers, Franchisees, subsidiaries and affiliates provide at least the same level of protection for Personal Information as we do.
Companies Involved in Mergers and Acquisitions Transactions. If we sell or otherwise transfer part or the whole of our business or assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any information collected through the Service, including Personal Information, may be among the items sold or transferred, including at the negotiation stage.
Law Enforcement, Government Agencies, and Courts. We may disclose Personal Information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process to establish, protect, or exercise our rights or to defend against a legal claim or as otherwise required or allowed by law, or to protect the rights, property, or safety of any other person. We may also disclose Personal Information to investigate or prevent a violation by you of any contractual or other relationship with us or your illegal or harmful activity.
Other Disclosures with Your Consent. We may ask if you would like us to share your Personal Information with other unaffiliated third parties who are not described elsewhere in this Privacy Policy.
Some areas require us to disclose whether the following categories of Personal Information are collected, shared with third parties for a “business purpose,” or “sold,” or transferred for “valuable consideration.” The table below indicates the categories of Personal Information we collect and transfer in a variety of contexts.
| Category of Personal Information | Category of Recipients | |
| Disclosures for a | Sharing for Targeted Advertising | |
| Identifiers – this may include things like name, alias, postal address, unique personal identifier, online identifier, email address, or account name. |
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| Financial Information – this may include bank account number, credit card number, debit card number, and other financial information. |
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| Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
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| Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, app, or ad. |
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| Geolocation data – this could include precise or non-precise geolocation information. |
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| Audio, electronic, visual, or similar information – this may include recordings, transcripts, and summaries of phone calls with our Franchised business centers. |
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| Professional or employment-related information – this includes, for example, information submitted by job applicants. |
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| Inferences drawn from any of the information listed above |
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| Additional categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics or description. |
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In the preceding 12 months, we have “sold” or “shared” the categories of Personal Information listed in the “Sharing for Targeted Advertising” column above to advertising networks and business data providers. We do not have actual knowledge that we sell or share the Personal Information of consumers under 16 years of age.
We use commercially reasonable safeguards, such as industry-standard encryption technology, to help keep the information collected through our online Services (including credit card information) secure. Despite these efforts to store Personal Information in a secure operating environment that is not available to the public, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information. We do not represent or warrant that Personal Information about you will be protected against, loss, misuse, or alteration by third parties. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.
We keep your Personal Information for only as long as necessary to fulfil the purposes in this Privacy Policy unless a longer retention period is required or permitted by law. This includes the purposes of satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information. We also weigh the potential risk of harm from unauthorized use or disclosure of the Personal Information, the purposes for which we obtained the Personal Information and whether we can meet those purposes through other means, as well as applicable legal requirements.
We are not responsible for the practices employed by any third party websites or services linked to or from our online Services or otherwise, including the information or content contained within them. A link to a third party’s website should not be construed as an endorsement. We encourage you to investigate and ask questions before disclosing Personal Information to third parties.
Some jurisdictions give you a right to make the following requests regarding your personal information:
| Privacy Right | Description |
Access | You may request access to your personal information (or confirmation that we have information about you) by contacting us at the address described below. If required by law, upon request, we will grant you access to the personal information that we have about you. |
| Data Portability | You may have the right to receive a copy of the Personal Information you have previously provided to us in a portable format. |
Erasure | Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another business purposes. |
| Correction | You may have the right to correct inaccurate Personal Information that we have about you. |
| Opt-Out of Sale, Sharing, and Targeted Advertising | You may opt out of the sale or sharing of your Personal Information, including for targeted advertising, by visiting our Privacy Preference Center (“Do Not Sell or Share My Personal Information”) or by enabling a Global Privacy Control or Do Not Track signal in your browser. Browser-based opt-outs apply only to the browser and device you use. If you change browsers or devices, or clear your cookies, you may need to set your preference again. |
Not all the rights above are absolute, and they do not apply in all circumstances. We may limit or deny a request because the law permits or requires us to. We do not discriminate against individuals that exercise state-conferred rights.
If you would like to exercise your rights listed above, please visit and complete the form at https://xmpl.xmpiecloud.com/Privacy/index.html[www.postnet.com/data-privacy], or call us toll-free at: 1-800-955-7778[1-800-841-7171]. In some circumstances, you may designate an authorized agent to exercise rights on your behalf. If you are an authorized agent, you must attach a copy of a completed Authorized Agent Designation Form which shows that you may act on another’s behalf. While we take measures to ensure that those responsible for receiving and responding to your request are informed of your rights and how to help you exercise those rights, when contacting us to exercise your rights, we ask you to please adhere to the following guidelines:
Tell Us Which Right You Are Exercising: Specify which right you want to exercise and the Personal Information to which your request relates (if not to you). If you are acting on behalf of another consumer, please clearly indicate this fact and your authority to act on such consumer’s behalf;
Help Us Verify Your Identity: Provide us with information to verify your identify. For example, provide us (at a minimum) your name and residence address, plus a phone number or email address. We may contact you to help confirm that you are making the request. Please note that if we cannot initially verify your identity, we may request additional information to complete the verification process. Any Personal Information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification.
Direct Our Response Delivery: Please provide us with an e-mail or mailing address through which we can provide our response. If you make the request by email, unless otherwise requested, we will assume that we can respond to the email address from which you made the request.
Appeal: If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.”
We may send notifications, promotions, or other information via email (“Communications”). To unsubscribe, please follow the unsubscribe instructions in any email you receive. Please note that certain Communications are necessary for the proper functioning and use of the Service (e.g., to process an online order) and you may not have the ability to opt out of those Communications.
California law requires us to disclose the following information on our privacy practices. If you are a California resident, the following disclosures apply to you in addition to the rest of the Privacy Policy.
California Shine the Light. If you would like more information on the categories of Personal Information (if any) we share with third parties or affiliates for those parties to use for direct marketing, submit a written request using the information in the “How to Contact Us” section.
California Sensitive Information Disclosure. We collect precise geolocation data, financial information (e.g., credit card number and security code), username and password to log-in to your account, which is defined as sensitive personal information under California law, to provide you with information about the closest PostNet or Alphagraphics location, and to make improvements to our products and services. Note that we do not use such data for any purposes that are not identified within Cal. Civ. Code § 1798.121. We do not “sell” or “share” this sensitive information for cross-context behavioral advertising, although we may transfer it to third parties when you instruct us to do so. When that occurs, third parties will use it for the purposes indicated in their privacy notices.
We do not knowingly collect or solicit any Personal Information from children. If you are under the age of 16, do not use or provide any information in our Services. In the event that we learn that we have collected Personal Information from a child without parental consent, we will promptly take steps to delete that information.
Our Services are offered in the United States and we do not intend for our Services to be used by individuals in the European Union. If you are located in the European Union and you do provide your Personal Information to us, we will store and process it as specified in this Privacy Policy.
We may change our Privacy Policy and privacy practices. New policies will be published on our website. If changes are material, the Privacy Policy that was in place when you submitted Personal Information to us will generally govern that Personal Information unless you consent to the new Privacy Policy. Our Privacy Policy shows “effective” and “last updated” dates below. The effective date is the date the current version took effect. The last updated date is the date the current version was last substantively changed.
If you have any questions, comments, or complaints regarding our privacy practices, or if you need to access this Privacy Policy in a different form due to a disability, please contact us. We will try to address your requests and provide you with additional privacy-related information.
1-800-955-6246
AlphaGraphics, Inc.
Attn. Privacy Compliance
143 Union Boulevard
Suite 650
Lakewood, CO 80228
Effective Date: October 29, 2026
Last Update: October 29, 2026
