WHAT OUR CUSTOMERS ARE SAYING
I needed rush job turned around in 20 hours and they did it in 6! They are AMAZING!!!! Great job!!!
Lyndsey M. CSI DMC
Thank you so much for offering the 6th grade elementary school promotion lawn signs - especially during this unusual year. It is a wonderful way to recognize the accomplishments that this age group has achieved when they are also missing out on their own respective celebratory events and traditions.
Sheryl A. Sheryl Arenholz
I have been a customer for over 10 years & each time Alphagraphics goes above & beyond & it is much appreciated.
Mark C. Andcott
Was delighted with the design and quality of the finished banner. Thank you!
Anne M. Anne McKenzie
Anna was so helpful, like an artist, in helping me to develop my item, which included a picture, logo, and words.
Carolina M. Carolina Morgan
I really appreciate your willingness to handle my last minute project! You guys were instrumental in making my event everything I wanted it to be. Thank you!
Gretchen M. Gretchen Moss
Another excellent print job, great product, and faster than normal quick service.
Harry P. Harry Pugh
I can’t believe how quick and easy the ordering process was. And my sign looked perfect!
David B. David Borak
Alma was very accommodating,knowledgeable and professional.
Phil Silk-wood LLC
I appreciate the prompt response and early completion of the project.
Joseph L. L & F - Fairfax Joe Labow
The project was small, but Alma communicated with me very quickly about the process and it came out great! I know I will be coming back for more projects!
Kerry F. Kerry Flanagan Designs
Thank you so much I love my business cards.
Eboni P. Balloons by Eboni
The signs were perfect. Exactly what we wanted and super fast to deliver!
Sheena R. Alexandria Restaurant Partners
I loved that my order was on a shelf outside. I didn't even need to touch a door!
Lisa J. ALEX TUTORING CONSORTIUM
Very professionals, good quality products
Hilonka M. Arlington Free Clinic
Excellent, fast service.
Julia R. Michigan Physical Therapy Association
I was very pleased with your service and assistance. I hadn’t gotten anything printed in a long time. Charlie was very understanding and helpful, and the rehearsal party invitation came out beautifully and early. Unfortunately, the wedding has now been postponed because of Covid 29.
Sharon S. Sharon Sachs
AG staff was great to work with - very helpful, especially given my short turn around printing requests. Plus, I really appreciated the delivery service!
Amy M. Public Lands Alliance
Excellent service every time. Excellent product every time. Thank you for all your help!!!
Natasha K. Holiday Inn & Suites National Airport
I've dealt primarily with Anna, and she is an absolute gem. She personifies customer service - she is responsive, helpful, resourceful, and offers solutions that fit my needs and help control my costs. I trust her guidance, and your shop always delivers as promised and on time.
Kellyanne G. Commuter Rail Coalition
Alma is the best! so helpful and easy to connect with
India T. The Campagna Center
I appreciate working with you guys for many reasons, but because we've been working with you for several years, you have our prints on file which makes life easier for us; thanks a lot.
Yolanda S. Operation Understanding DC
I have always used services at Alphagraphics and I must say I am very satisfied with the level of professionalism and on time delivery.
Benson A. Avalon First & M
Alphagraphics has provided fantastic service to my small business.
Cecilia R. Training and Development Resources LLC
Shipped quickly and accurately.
Freda D. Amer Soc Appraisers - Tennessee
The service was very prompt, The personnel are easy to communicate with.
Joseph L. L & F - Fairfax Joe Labow
The product was perfect - very professional. Exactly what my client needed!
Peggi P. Peggi Phelps
Thank you for your help yesterday. I appreciate your last-minute efforts to get my project finished before the opening reception at The Art League. The vinyl letters looked great on the wall and helped make an excellent first impression for my art exhibition. I look forward to working with you again in the future.
Matthew H. Matthew Harwood
Fantastic customer service! Thank you!!
Erik S. McKinley School PTA
My last minute order was processed on time and allowed me to have visual media for my event. I was extremely pleased with the service provided! I will definitely be a repeat customer!
Erica M. Curve by Curnel
I appreciate that AG is always willing to work with me on meeting short deadlines.
Rachel W. Arlington Philharmonic
Always count on Alphagraphics to do a wonderful job on all our print jobs. Alma takes such great care of us and I appreciate her attention to detail. Jay, thank you for all you do to make us look good!
Janice C. ServiceMaster Clean
Top notch service. I spoke with the rep (Alma) who answered all my questions and was very helpful. The electronic submission and proof review process worked seamlessly. The price was fair and competitive. The timeline was better than I had expected. I highly recommend alpha graphics.
Daniel T. Walk in sales
AlphaGraphics has been more than efficient on all projects that we have worked together (at least 5 in the last 3 months). Quality-phenomenal and customer service-exceptional! Thanks for making my job easy!!! Shelley
Shelley M. GBTA Global Business Travel Association
Jay was awesome. He happily and peacefully went in early to rush my order to me when I messed up the date I needed it by. When the signs got there, they were gorgeous. I highly recommend Jay and his crew. Price was right, too.
Suz R. Suz Redfearn Photography
I came in a bit nervous on the timing it would take to fulfill my order ( as i needed it done in two days) but service was very quick and I got everything I needed a day early!
Kelsey G. Kelsey Garcia
Alphagraphics is the best at creating beautiful and professional printed materials. Patient, creative, and punctual.
Lisa J. ALEX TUTORING CONSORTIUM
Alma is the best!
Kelly G. American Council of the Blind
Great print, wonderful colors - great service!
Stephany S. Lucky Dog Animal Rescue
Alma could not have been more helpful in executing the work that needed to be done on our project in such a short and limited time period. Her efficiency and follow through were exemplary.
Rema Bread & Chocolate
Jay and Anna are awesome to work with.
Meredith M. AMER SOC of APPRAISERS
Very fast turnaround and beautiful final product! They're always responsive and helpful.
Devon M. Trout Unlimited
Wonderful experience with a terrific product and customer service. And the price was phenomenal for the level of service received.
Terra D. WinCo Fundraising
Anna Lehman was professional, responsive and timely. She is very competent and a great representative of your company.
John B. CONNOR JOHN
As always, service was great, and fast!
Heather O. AMER WIRE PRODUCERS ASSN.
super fast response via web submission; super fast turn-around, and beautiful work. reasonable price too!
Heron W. Heron Weidner
Flexible, friendly, engaged, and efficient.
Gregory C. The International Society for the Imperial Ethiopian Orders
Anna and Alma are wonderful!!
Frank F. SERVPRO
Thank you for giving us the credit from the last order-- everything looked good this time :)
Kate M. Lucky Dog Animal Rescue
Jay and his team do a tremendous job to ensure our clients traveling to Alexandria and the surrounding area are taken care of...thank you!
Scott W. AlphaGraphics Central San Diego
ALL ABOUT PRINTING
ARE THERE PRINT SIZE LIMITATIONS?
Yes, and no. Our digital copiers will take sheet sizes as small as 4.25” x 5.5” up to 13” x 19”. Traditional offset can accept sheet sizes up to 12” x 18”. Our in-house large format printers can produce graphics up to 41.5” wide. If you have specific questions about our sizing options, please do not hesitate to give us a call.
WHAT IS A PROOF AND WHY IS IT IMPORTANT?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.
DO YOU REQUIRE MINIMUM QUANTITIES ON ANY OF YOUR PRODUCTS?
Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.
DO I NEED TO KNOW ABOUT COLOR SEPARATIONS OR HALF-TONE PRINTING TO GET MY JOB COMPLETED?
Absolutely not! We handle all the "back-end" production for you.
The terms are pretty easy to understand, though. Color separation refers to our offset printing process, where we use cyan, magenta, yellow, and black in four separate plates that go directly to the press. These four colors can create almost any color you can imagine!
Half-tone printing refers to converting a solid tone of black ink or one color into tiny dots that are invisible to the eye to create your image. You see a solid image, but it’s really created from the spacing of these tiny dots.
IS WHITE CONSIDERED A PRINTING COLOR?
Not typically. Because white is the default color of paper, it is simply recognized as the absence of ink.
WHAT PAPER TYPES DO YOU OFFER?
We have a large collection of “house” stocks in our production area. If you have a specific style in mind, we can check our in-house inventory to see if our selection is able to match your tastes. Or, we’ll check with our paper vendors to see what they have on hand. Keep in mind that special stocks or materials may require bulk purchasing from suppliers.
WHAT IS THE PANTONE MATCHING SYSTEM?
The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.
WHY DO THE PRINTED COLORS LOOK DIFFERENT THAN THE COLORS ON MY SCREEN?
In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.
Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a "what-you-see-is-what-you-get" final product.
COMMON PRINTING TERMS
BIND: To fasten sheets with wire, thread, glue, or by any other means.
BINDING: A name given for any of many procedures used to put pages together.
BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.
CAST-COATED: Coated paper with a high- gloss reflective finish.
COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.
COLLATE: To put pages in a certain order for binding.
COLOR CORRECTION: Methods of improving color separations and definition.
COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.
SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.
CROP: To trim a picture, image, or printed sheet.
CROP MARKS: Printed lines showing where to trim a printed sheet.
GLOSS: A shiny paper coating that reflects light.
LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.
MATTE FINISH: Dull paper or ink finish.
OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.
PERFECT BINDING: An unsewn, flat-spined book binding made with glue.
RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.
SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.
SCORE: Creasing paper to help it fold more neatly.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offer a wide range of products and services. To see a full listing of our services, check out the Products & Services area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING OPTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use in concert with your printed communications to improve your ROI.
SUBMITTING YOUR FILES FOR PRINT
You finished your design and got the final sign-off to go to print, now what?
Print files are a little bit different than the PDF you just saved. In order to come out exactly as desired, your files have to speak to our printers. They should have bleed and crop marks, and maybe even a color bar for better color-matching. In addition, files should be 300 dpi (dots per inch) to ensure the best quality when sending to print.
Print files are best sent as a PDF. But if that is not an option we can accept them in their native format (.doc; .psd; etc.) but will also need all of the fonts used and images/media included in a seperate file to ensure our printers are seeing what you see.
BLEED: Even our high-tech printers cannot print all the way to the edge of a sheet of paper. In order to avoid a white border around your project, we must print the background beyond the final dimensions of your project and then trim the page down to your desired size. Bleed refers to the extra printed content that will be trimmed off.
CROP MARKS: Since we have to print an area larger than your final desired dimensions, your project will need to include crop marks that tell our printers where to cut down the page. These small tick marks indicate the precise line in which the project should be trimmed down to.
ADDING CROP MARKS INTO A PHOTOSHOP, ILLUSTRATOR, OR INDESIGN DOCUMENT
- Ensure your file has bleed in it (extend the background image/color/etc to atleast 1/8 beyond the file dimensions)
- Export your file to a PDF
- Select Printers Marks in the second dialogue box, left column
- Select Crop Marks
OTHER RESOURCES TO ADD CROP AND BLEED MARKS
- Finish designing file in the desired dimensions.
- Make sure that any background color image extends beyond the dimensions of the final product.
- Click DOWNLOAD in top right corner of screen.
- Under File Type, select PDF - PRINT.
- Check the box for CROP MARKS AND BLEED.
- Your file should download, open to ensure you see the crop tic marks in each corner and that your background extends over the intersection of the crop marks.