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Design FAQs
Place

2555 Hill Field Road
Layton, Utah 84041
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YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS

Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.

Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.

ORDER QUESTIONS

HOW DO I GET AN ESTIMATE?

You can fill out an online estimate request form, or call and talk with one of our team members.

HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?

Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.

DO YOU OFFER DELIVER AND PICK-UP?

Yes, we offer free local delivery and pickup of your projects within our main service areas.

Design FAQs

FILE DETAILS

WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?

We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.

WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?

Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?

The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.

 Design FAQs

GENERAL QUESTIONS

WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?

AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.

WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?

OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:

  • QR Codes
  • PURLs
  • SMS and MMS marketing
  • Video production and editing
  • Variable mapping
  • Social media marketing
  • Mobile optimized websites, and so much more!

 

Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.

DESIGN FAQ - LAYTON, UT

At AlphaGraphics in Layton, we want to provide you with the best service possible and that means answering your most pressing questions. If you don’t find the answer to your question on this page, feel free to give us a call.

FAQS

How Do I Get a Project Estimate?

  • Fill out a free online estimate calculator
  • Give us a call
  • Stop by our business center

 

How Long Will it Take to Complete My Project?

  • Most jobs take approximately 24-48 hours to complete, but bigger or highly specialized requests may take longer.
  • Let us know what deadlines you are working with when you call for an estimate so we can help you meet them.

 

How Will I Receive My Product?

  • Local delivery or pickup
  • Shipping

 

What File Format for Digital Documents?

  • We generally prefer PDFs with a minimum 1/8” bleed and crop marks
  • Occasionally, we will need original files

 

What Resolution Do Photos and Graphics Need?

  • Resolution should be 300 dpi
  • Lower than 300 dpi will be pixelated and poor quality
  • When possible, save all photos in CMYK mode, not RGB
  • Let us know if you are unable to save in CMYK

 

How Do I Make Sure My Fonts Print Correctly?

  • Send fonts as outlined objects in your original file
  • If your program cannot do this, packaging or sending us the fonts will work too
  • If you have a question about how to send your fonts correctly, please give us a call

 

Call AlphaGraphics in Layton today at (801) 773-4600 to see what other services we provide or request a free quote here.

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