Frequently Asked Questions
What is pick and pack?
Pick and pack is a fulfillment service where we store your inventory in our facilities and ship it as orders come in. Your customer places an order, and we pull the items, pack them, and send them out for you. It removes packing and shipping work from your team and keeps orders moving quickly and accurately.
Why use AlphaGraphics for mailing?
We work with the U.S. Postal Service every day, so we know how to prepare a mailing that qualifies for the best rates possible. Because we also design and print, your campaign moves from production to the mail stream without handoffs between vendors. That means fewer delays and one team accountable for the result.
What is CASS/NCOA?
CASS standardizes and verifies the addresses on your list, and NCOA updates records for people who have filed a change of address with USPS. Running a list through both before mailing reduces undeliverable pieces, protects your postage budget, and helps the mailing qualify for presorted rates.
Can you store our printed materials and ship them as needed?
Yes. Our warehousing and order fulfillment services let you print in efficient quantities, store the inventory with us, and ship to customers, offices, or events when you need it. Paired with agOnline, your team can place those orders online without calling or emailing for every reorder.
