BRANDING AND IDENTITY
WHAT OUR CUSTOMERS ARE SAYING
I love working with the people at Alphagraphic! They make it so easy to get the job done and they are all very friendly, patient and kind!
Candi E. Homecrest Foundation
Bailey Kovac is very talented, professional, and personable. She is the reason I keep returning to your location to have printing done for my business.
Stephanie S. Bellehaven Designs
We use AlphaGraphics for our marketing materials for our business, but I have also used them for personal printing materials, including my wedding invitations. Every single item comes out perfect to match my vision. They are honest and open about what the product will print like. I recommend them to everyone!!
Kelly B. Boerman Moving & Storage
Bailey was amazing thru the entire first time I have ever involved in such a project, process. She never gave up to help me achieve my needs, goals. Her creativity, communication, body of work for me was beyond compare. Thank you Bailey!!!
Gary F. Franger Equipment Sales
Alphagraphics is very customer oriented. The quality of the final product is always very good. The team does a great job with the designed materials and offers quality advice on customer designed material.
Marian S. Riverwalk Adult Day Services
Every time we order anything, Bailey Kovac, is so very helpful. She always gets the proofs over to us in a timely manner ,as well as getting our attention if we forget to approve the proof. I would recommend her service to anyone.
Jen Elmhurst Animal Hospital
I was on a strict time crunch to receive my business cards before a very important conference. Bailey was EXTREMELY helpful and turned my order around right away! It was awesome. I will definitely use Alpha Graphics again simply because the customer service was so great.
Kenneth C. Pad Scouts
I'm an illustrator that travels all over for work; I mainly sell prints and other merchandise of my artwork so when I finally get home, I have to immediately prep for my next event which involves lots of last minute printing and Alphagraphics always meets my ridiculous deadlines. Thank you for everything!
Yu C. Little Red Do
Alphagraphics is our go to company for printing letterhead and envelopes. Their customer service is incredible and we get our order done quickly and delivered in person.
Deborah G. Denkmann & Grabavoy
I asked you to rush an order and it was done beautifully and with kindness. Genuinely your company wanted to help. Your response to all email was fast and my order was completed perfectly
Laura L. Benet Academy
I've worked with Alpha for a number of years, and your reliability and level of customer service is unmatched. I love being able to work one-on-one with your professionals.
Jerry G. Salem Trust Company
We ordered 3 brochures from Alpha Graphics and they came out so beautiful! The turn around time was very quick as well for needing 600 of them! Customer service is wonderful and we will definitely continue to order from them :)
Diana P. Dr Jennifer Manfre
Tammy and Bailey are awesome to work with! Very friendly, both in email and on the phone, and responsive. I'm always nervous when working with new vendors but AlphaGraphics has made my job for our new Chicago office an easy one.
Sonia K. Talley Inc
Your AlphaGraphics team are very responsive and helpful for meeting a tight deadline. We do not have have much time between the end of our teams' seasons and the final season event. Each year, your team is ready and helpful for completing the printing of our annual yearbook and the quality is always very high.
Bob M. Neuqua Valley Hockey
I had a carbonless form made for a trade show and ordered just a few days prior to the show. You guys were able to complete the order that day and the price was reasonable.
Lisa W. Floors Come True
Great customer service!!! You guys are great!!!
Sam C. Mothers Against Drunk Driving
Joe LoRusso was great to work with as well as Bailey Kovac. Everything went smoothly and quickly once we made our decisions. Working with AlphaGraphics Lisle was a great experience.
Gina G. Precision Control Systems of Chicago, Inc.
Chantel was my graphic design super hero. I think she might need a cape to wear around the office to reflect her extreme customer service powers. :-) I was a newbie who needed a bit of coaching to get my file right for printing. She was patient and friendly. The women boss lady and the other graphic design girl were also wonderful to deal with. Shockingly good team. Alphagraphics saved me significant money over my other bids. Great staff, great price, great quality How rare!
Scott B. Spider Plant
Danielle and Bailey are always responsive and professional. They gracefully help our company navigate and meet the demands of a client that is often last-minute.
Stacey W. AIM/R
The Alphagraphics team went out of their way to insure we had our material for our event for the Lisle Band Parents event.
Rob M. Lisle Band Parents Org
We have always trusted Alpha Graphics to do great work in a very timely fashion. We had a tight deadline for our latest project, and AG not only met it, but got it done even sooner!
Barbara C. Grace United Methodist Church
Joe and Bailey were a great team--knowledgeable, professional, prompt, very easy to work with, and they produced great marketing materials and exterior signage on tight schedules. it was a pleasure to work with them!
Carol D. Pelvic & Orthopedic Physical Therapy Specialists
Staff is, without fail, friendly, quick to respond, and willing to go the extra mile.
Barbara S. St. Scholastica Parish School
Alpha graphics works well with us to produce what we want, and they get everything done so quickly for us.
Jen K. Elmhurst Animal Hospital
Extraordinary Work / Quality! We can always count on you to provide us with all our marketing needs at reasonable prices and speedy turnarounds! Thanks again AlphaGraphics!
Tyler E. Essential Auto Photography
Tammy and her team are always concerned with producing the best possible product, and offer innovating ideas to enhance the results. This is a combination that is hard to beat.
Roger B. Roger Bohn/CWRT
2018 off to another great start with AlphaGraphics! Last minute printing needs done ahead of schedule - CHECK!
Sherry W. Foodminds
This is my first time ordering from Alphagrphics on behalf of the Illinois Art Educators Association, and I couldn't be more pleased! Every person I talked with was knowledgble and very helpful! The process was smooth and very timely. I ordered twice for the IAEA this year with 2 different projects and both times the experience was terrific! The second time, I was running late to pick up and Doug stayed open until I got there. Thank you so much! All of the art teachers and students were so pleased with the posters and programs!
Susan T. Illinois Art Educators Association (IAEA)
I have used Alphagraphics Lisle for almost 15 years and find, consistently, that they provide prompt, quality service. Tammy is lovely, and her assistance is outstanding.
Jan S. Jan Strasma
We have relied on Alphagraphics for over ten years. They are familiar with our needs and save the day when we need items ASAP. Tammy and the team are excellent and provide great customer service.
Bernice A. ROC Exhibitions
Everyone I worked with was very helpful, and timing was amazing. Appreciate the quick turn around and advice.
Michelle P. DME Elevators & Lifts
Services very prompt, courteous, efficient, and price very reasonable
Ray K. Dong Fang Chinese Peforming Arts Assoctiation
Danielle was great to work with. She was punctual, offered advice, and made communication a breeze.
Justin A. Nortek Environmental, Inc.
Our business is often subject to last-minute changes. Alpha has never dropped the ball, nor whined about being inconvenienced. Their helpful and ALWAYS courteous staff makes them feel like a true partner. Highly recommended!
Amy A. Sugar Bash
The AlphaGraphics Lisle/Naperville has a great group of people working for them. All of the projects we give them for printing are completed by the next day if not the same day! All the employees are knowledgeable, helpful and friendly. What a great group of people!
Nancy K. Group MW
I am happy to repeat the same comments: "I love working with AlphaGraphics!" Tammy, Danielle and Bailey continue to provide excellent customer service. I know when I call on them, the job will be done efficiently, timely and in my budget! Hats off to the entire crew in Lisle!
Sherry W. Foodminds
I work with these folks frequently and they always impress me with their timeliness and quality of product. Highly recommend!
Mat M. MES Solutions
Bailey, our sales rep/designer is extremely fast to respond and always delivers in time. She is very creative and is great at turning an idea into a product.
Nicole Z. Navistar
Joe Lorusso was great to work with - timely follow-ups and had my project complete a full business day before it was needed (and I was on a very short lead time!). Appreciate the efforts of the team at AG for getting this done. We had 2 days of meetings with our consumers for which the boards created by AG were the stimulus. The boards looked great and our meetings were highly successful in terms of achieving our objective.
Jason E. Swanson Health Products
This Alphagraphics is a very professiona officel with a knowledgeable and accommodating staff. They met our tight turnaround deadline ahead of schedule.
Jim O. O'Connor Design
I have had the pleasure of working with this team for many years now. The quality of work, service and timeliness is always impeccable.
Bhavini P. 1st Choice Home Health Providers
Excellent service and staff at this Alphagraphics store. They actually helped me understand newer options which resulted in a $150 savings over past projects. They met my deadline and the results were outstanding.
Tom Renoir Group
We had an extremely tight deadline and your team pulled together and were able to meet that deadline. Their help was much, much appreciated!
Tracy M. Chicago Council on Planned Giving
I appreciated the quick turnaround. I liked that the designer worked with me and provided a couple options to make sure the banner turned out how I wanted.
Jessica P. Pie Pie Baby
We have had a very good working relationship with Alpha Graphics for several years, and they have been very responsive from start to finish of any projects, on a very timely manner. Alpha Graphics has delivered within an hour on hot projects, to printing, assembly and shipping as requested to our customers. And their pricing and quality work is another positive aspect of our relationship. And the staff is friendly and pleasant to work with. Thanks Alpha Graphics.
Paulette L. Group MW
We have had very positive experiences with Alphagraphics. Not only are they friendly to deal with, but they are prompt, professional and above all reliable and in the legal line of business it's all about just that! Thank you!
Cristina SpyratosDavis LLC
Not only does Alpha meet or exceed our expectations, but they have helped us become better at preparing material for print, making the entire process easier.
Pat Z. Chicago Floorcovering Association
Tammy and your entire team go out of their way to make sure the customer is completely satisfied with your complete product as well as the service provided...And at the most advantaged cost. It builds customer loyalty, to say the least😂
Roger B. Roger Bohn/CWRT
I have used Alphagraphics several times in the last 5 years. They are always accommodating with requests and the projects look better than I expected.
Mark D. Premier Gymnastics
Your customer service continues to be outstanding!!!!!! Tammy, Bailey and Danielle come through every time for all my projects!
Sherry W. Foodminds
BRANDING AND IDENTITY IN THE LISLE AREA
Let the customer service and sales experts at AlphaGraphics Lisle turn your marketing challenges into marketing solutions.
A CONSISTENT BRAND MESSAGE IS KEY TO YOUR BUSINESS
What is your brand identity? Do you know? If you’re not sure what the definition of your brand is, your customers aren’t either. A clear, consistent brand identity sets your business apart — and is critical to longevity in the marketplace.
Brand recognition isn’t created overnight; it’s built through dedicated, purposeful action and consistent messaging. In other words, it’s built on a foundation of solid branding. Your target audience need to associate your brand with feelings of trust, reliability, and long-term success.
At AlphaGraphics, our team of marketing professionals can help you develop and convey strong brand messaging that tell customers who you are—so they want to do business with you.
OUR BRANDING AND IDENTITY SERVICES INCLUDE:
- Logo consultation and design
- Website design and development
- Email marketing
- Sales and marketing collateral
- Brochures, posters, and banners
- Promotional products
- Letterhead, envelopes and business cards
By creating a comprehensive branding plan, you’ll help potential customers get to know your business and what you stand for. Soon, they’ll look to you as their solution provider.
FIVE ELEMENTS OF YOUR BRAND IDENTITY
BRAND PROMISE. What customers get when they buy from you, and the feelings they experience when they use your offerings. Every interaction must reflect your brand promise.
BRAND POSITION. Your brand’s unique value, and what sets you apart from the competition. Questions to answer: What does your organization do, why, and for who?
BRAND PERSONALITY. Like a person, consumers judge your brand by its unique characteristics and traits.
BRAND STORY. Illustrates your history as a business, which defines you. Inviting customers into your confidence helps build relationships. It also highlights your products and services.
BRAND ASSOCIATIONS. Brand associations are the tangible bits and pieces that make up your brand image. Your logo, colors and fonts, taglines, and design should all support your brand promise and position—and work together as one cohesive whole.
Now you’ve positioned yourself as an industry expert, and customers will want to seek out more of the positive experiences they associate with your brand. From that platform, you’ll have the economic leverage to successfully market new products and services and update existing ones. And your enthusiastic clients will want to send their friends to your business, too.
Want to learn more? Contact AlphaGraphics today and we’ll show you how to increase profitability by investing in your brand.