BRANDING AND IDENTITY
WHAT OUR CUSTOMERS ARE SAYING
When I had mistakenly ordered Business Cards, which Alphagraphics currently does not provide for Waterford, I was immediately contacted to let me know that portion of my order would not be able to be fulfilled. get customer support!
Alfie P. Liberty Hill TX
I did have some challenges getting the contact info changed in your system. I was getting calls for pick-up routed to an old number and did not get to me timely. This last order, that seems to have been corrected. The physical mailing address on our last invoice has not been corrected, however.
Richard T. Sandy UT
Heather Anderson? I think is a fantastic front desk person. She helped me thrubthe whole process and was very capable and courteous. The designer came and talked me about my poster and was really good as well. A+ work and people.
Gary G. Sandy UT
I had issues with the quality on some of my prints, but when I brought it up, the people I was working with were very quick to help me replace them.
Lya Y. Sandy UT
Thanks for a great job done!
Chad E. Sandy UT
I feel like I’m always very vague with what I want and they just get what I’m saying and turn projects into reality.
Mallory S. Sandy UT
No complains! You guys always ready for me when I needed. Excellent job quality and finishing.
Andre V. Sandy UT
Heather was great to work with and really knows the right questions to ask to insure the job was done right.
Dave W. Sandy UT
Great people to work with - very professional.
John L. Sandy UT
Arlene was great to work with. I called with a last minute request and not only was the quality great, she went the extra mile to set up delivery in a pinch. Thanks Arlene and AlphaGraphics!
Chelsea F. Snowbird UT
I was in a time crunch and they preformed swiftly & above expectancy
Taeler S. Sandy UT
Our company was in need of these decals quickly and Heather gathered all the info she needed to have a 2 day turn around. Thank you Alphagraphics!!
Kristen P. Sandy UT
Heather at the Sandy location has been a breeze to work with. We had a snafu on one part of the order, and she worked with me to get the file set up appropriately and the piece reprinted very quickly. She's been highly responsive and helped to make sure that this large package of materials was professional and cost-effective.
Kelly S. Sandy UT
Super fast and easy!
Fatima E. Salt Lake City UT
Zane and the Alpha Graphics team are always wonderful. I always choose them first for our printing needs. Thank you!
Todd S. Midvale, Utah Utah
Everything was great, except for having the order delayed one day from when it was expected.
Kevin H. Sandy UT
Likely is a good outcome.
Eric A. Sandy UT
Always super nice, Zane is great and you guys were quick.
Tami H. Sandy UT
Kris was fantastic to work with, she got a last-minute order done and done well. Couldn't ask for more.
Chris A. Sandy UT
Quick correspondence and turn around time.
Evi K. Sandy UT
Zane is awesome! Highly recommend.
Tristen T. Sandy UT
I have had previous great experiences with alpha graphics. This time, I felt like the the colleague I was working with was a little put out by my order. Communication was somewhat painful-I had to make a lot of effort to find out if she had gotten what I sent and see if my invites were ready. She would always respond once I emailed, I just feel like she should have been more communicative with me. I felt like I was having to be a little too persistent to find out Info I should have been recieving anyways. On top of that, envelopes were included on the final invoice which I didn’t need. In her defense, in the past I have always needed envelopes but this time we ordered specific ones from another company. I figured I could just let whoever know when I picked them up I didn’t need them and ask to have them taken off. The lady working the desk when we picked them up was not accommodating, wouldn’t take them off, so now I have 50 envelopes I don’t need. It was only about 8 dollars but as a return and loyal customer it would have just been nice to have better customer service. I will say, the final result of my order was beautiful. I’m just going to probably request to work with someone else next time.
Katie M. Sandy UT
I always have a great experience with Sandy AlphaGraphics. I think I would have appreciated just a bit more communication as far as ETA and when the product had been delivered. Someone else had signed for the delivery and I had no idea it had already come in.
Cortni S. Midvale UTAH
Finished all the post cards
Tammy D. Sandy UT
Arlene sent above and beyond to help me
Jordan L. Sandy UT
Friendly employees and their work knowledge is impresive
Danny M. Sandy UT
The turnaround time was great and the product is beautiful!
Stephanie S. Sandy UT
I had several orders that I needed with a short turn around time and I ended up making several changes to it. Alphagraphics was on top of all of it and delivered it all in that short time with no mistakes.
Deserei K. Salt Lake City Utah
High quality work and on time.
Todd M. draper UT
Zane was awesome! Fast and reliable service. Our wedding invitations turned out beautiful!!
Wendy G. Draper UTAH
Flawless quality, friendly service and a fair price. What more could you expect?
Tim S. Sandy UT
Andy and his team have always been great to work with and are incredible at meeting our tight deadlines. I would recommend them to anyone who is wanting to get a large quantity print done in a quick amount of time and at a reasonable price.
Jordan J. South Jordan UT
Always willing to find a solid solution to the projects I bring them. Very happy with their work and their ability to get me the right work at the right price.
Lance R. Sandy UT
Alphagraphics Sandy is AMAZING. I received nothing but the best service throughout my order process. They are all very nice and helpful in answering any questions. On top of great service, I received my final prints extremely fast! All in all, a great experience.
Alicia S. Sandy UT
I had a rush order and Andy and his team were awesome to get it done quick. The product looked great too!
Keri J. Draper Utah
Great overall experience with the team at AlphaGraphics in Sandy. Sales, design, communication, installation and overall experience was top notch. I was very impressed with the personal experience they provided. I felt like I gained a few new good friends.
Gregor S. Sandy UT
The process was simple, fast and done to specifications! I recently started doing custom orders and this was by far the easiest!
Dawn B. Sandy UT
They ALWAYS do a wonderful job. I used them with a former company, and when I needed work done with my new company they were my first choice. I have never been disappointed. Zane is the best!
Stephanie J. Salt Lake City Utah
Great service! Super fast and easy to work with.
Diana S. Sandy UT
AlphaGraphics Sandy is always great to work with. Happy and high performing employees that care about the customer.
John L. Sandy UT
I needed my items quickly. They were ready by when I needed them and looked great!
Coco P. Sandy UT
Terrific help from Arlene in your office and other staff on the phone. Our print project was finished efficiently and beautifully. Excellent quality outcome! Thank you!!
Kristen B. Sandy UT
Alpha Graphics have always been very pleasant to work with. They are prompt with our order and accurate.
Annette L. Sandy UT
Alphagraphics was amazing in the service they offered. I went to them with an emergency on my part, and they got the work done with time to spare. I dont know what I would do without Alphagraphics. Thanks Alphagraphics and thanks ANDY!!!
David G. Holladay Utah
The finished product was so much better than I had anticipated. We would never go to anyone else.
Carolyn S. City ST
I am so impressed with the service and quick turn around time I've received from Alpha Graphics. Zane has been amazing to work with; helpful, responsive, and willing to go the extra mile. When working with 150 agents, it's great to know I have a reliable and convenient printer.
Cortni S. Midvale UTAH
Everything was perfect from start to finish :)
Rob C. Sandy UT
Great product! The team is always helpful and responsive, I will always use AlphaGraphics for our printing needs!
Aleen W. Salt Lake City UT
Very simple and easy to use. Cole was great to work with as well. I submitted 4 posters for printing and within a day I had my quote and in a week I had them printed and ready for pick up. Fast, efficient and very good quality.
Charles S. slc UT
Super quick response from AlphaGraphics and a high quality product that I was proud to share with my client.
Hailey I. Sandy UTAH
BRANDING AND IDENTITY IN SALT LAKE CITY, UT
Salt Lake City, Sandy, and Draper Utah
Starting and maintaining a small or medium-sized business can be incredibly difficult. In addition to all the other challenges that a small business owner must face, navigating the complex world of marketing and brand identity with little training or experience can often seem like an impossible task. The good news is that it no longer has to be that way. AlphaGraphics has branding specialists on staff and can help you craft the message and image your company wants to communicate. Call or email us today to get started. firstname.lastname@example.org
MARKETING YOUR SMALL BUSINESS
We at AlphaGraphics understand how truly hard it can be to successfully market and brand your small business, and that is why we have decided to help. We offer consulting and assistance in developing an accurate and relevant brand image with a unique value proposition and accompanying brand story. We are prepared to help you not only tailor your overall marketing approach, but also focus on desirable markets in and around the Salt Lake area.
Incorporating Marketing & Design
Along with marketing navigation, AlphaGraphics is also able to assist you in the some of the design-oriented aspects of marketing. We can work alongside you in developing brand identity items that visually portray what your brand has to offer and what sets it apart, such as a logo or a tagline.
More than anything else however, we understand how much quality means to small business owners. That is why we invite you to experience our services by scheduling a free brand-planning consultation with us. See what we have to offer the future of your business at no charge to you, and then decide whether it’s time to take your business to a whole new level of profitability.
A CONSISTENT BRAND MESSAGE IS KEY TO YOUR BUSINESS
What is your brand identity? Do you know? If you’re not sure what the definition of your brand is, your customers aren’t either. A clear, consistent brand identity sets your business apart — and is critical to longevity in the marketplace.
Brand recognition isn’t created overnight; it’s built through dedicated, purposeful action and consistent messaging. In other words, it’s built on a foundation of solid branding. Your target audience need to associate your brand with feelings of trust, reliability, and long-term success.
At AlphaGraphics, our team of marketing professionals can help you develop and convey strong brand messaging that tell customers who you are—so they want to do business with you.
OUR BRANDING AND IDENTITY SERVICES INCLUDE:
- Logo consultation and design
- Website design and development
- Email marketing
- Sales and marketing collateral
- Brochures, posters, and banners
- Promotional products
- Letterhead, envelopes and business cards
By creating a comprehensive branding plan, you’ll help potential customers get to know your business and what you stand for. Soon, they’ll look to you as their solution provider.
FIVE ELEMENTS OF YOUR BRAND IDENTITY
BRAND PROMISE. What customers get when they buy from you, and the feelings they experience when they use your offerings. Every interaction must reflect your brand promise.
BRAND POSITION. Your brand’s unique value, and what sets you apart from the competition. Questions to answer: What does your organization do, why, and for who?
BRAND PERSONALITY. Like a person, consumers judge your brand by its unique characteristics and traits.
BRAND STORY. Illustrates your history as a business, which defines you. Inviting customers into your confidence helps build relationships. It also highlights your products and services.
BRAND ASSOCIATIONS. Brand associations are the tangible bits and pieces that make up your brand image. Your logo, colors and fonts, taglines, and design should all support your brand promise and position—and work together as one cohesive whole.
Now you’ve positioned yourself as an industry expert, and customers will want to seek out more of the positive experiences they associate with your brand. From that platform, you’ll have the economic leverage to successfully market new products and services and update existing ones. And your enthusiastic clients will want to send their friends to your business, too.
Want to learn more? Contact AlphaGraphics today and we’ll show you how to increase profitability by investing in your brand.