WHAT OUR CUSTOMERS ARE SAYING
Carl N. Frontier Products Inc.
Melanie has been great at keeping up with my orders and can handle a challenge, thanks for being great at what you do.
Kaiti W. PSK LLP
Our order was filled efficiently and accurately
Ken W. Kenneth Watkins
Even during the CO19 Alpha Graphics was able to get my order processed quickly and the quality was incredible. Thanks
Ruth B. Front Real Estate
It was all good. Thanks
Phillip S. PROPERTY DAMAGE APPRAISERS INC.
I have been satisfied with the level of customer service given by alphagraphics.
James C. Platt College - Moore (330) (ANC)
Sara H. UROLOGY PARTNERS OF NORTH TEXAS
Just small things to improve the ease of ordering from beginning to end (however, Lynn has responded positively when addressed): delivery issues (that led to a pick-up), missing paperwork, and details missing on our packing slips.
Keris C. WATSON USA INC.
We need a our printing done in a rush and it was!
Donna K. FRAZIER ROOFING & GUTTERING CO.
Always very friendly and on time with deadlines.
Jeff A. COOPER STREET CAR WASH
They did a KILLER job on my mind-blowing wall graphic. I had a huge one done and it is seriously breathtaking. God bless them for all their hard work!
Delissa O. Medical Coding Academy
Always a pleasure working with Alpha Graphics and with my representative Lynn Lancaster- she always replies quickly to my needs.
Sherry H. EULESS AERO
Always a good experience working with Alpha Graphics.
Marc H. Airbus Helicopters (General Use)
Your promptness of processing my order! Love having Lynn back:)
Brenda P. Grant Air Conditioning
Alex was very professional and conscientious!
John S. WOW BBQ Sauce
everthing went very smooth,
John L. Ark Welding and Industrial Supply
Alphagraphics is the only printing company that we use. Our material is done quickly and always correct the first time.
Jill A. Fort Worth Eye Associates
You guys were very quick when I needed it! Thank you!
Daniel B. Daniel C. Bush DDS
Mark, Great product and terrific service! I was hardly through the door when Alex greeted me. He efficiently but personably gathered info for my order. A proof review in a short day or two with a revision and I was picking up my order in almost no time. I had a quick email exchange with Gabriela in accounting whose records looked like I had not completed payment. She apologized after we realized I had followed my failed online attempt to pay (should have used something other than my iPhone) with a phone call during which Alex received my payment information and marked the invoice “paid.” Great interactions with Alex and Gabriela. Well done! Love my new business cards. Will be back. Keep up the good work. Richard
Richard B. Richard A. Brown
When I called and about the quote , the person I spoke with helped me very specifically and knew exactly how to walk me through all I needed!
Jessica G. Arlington Independent School -
The staff at AlphaGraphics is quick and precise. I've never had a problem with an order.
Tara R. ROLLING HILLS COUNTRY CLUB
Mark Lee and his team repeatedly provide consistent high quality work. I've ordered from cheaper printers and got what I paid for, cheaper quality that sometimes reflected poorly on my business. For top quality, turn ot Alpha Graphics Arlington
Kevin K. Transparent Energy Quotes
Bobby B. Indian Rubber Company
You guys are great! Alex always does a great job.
Pele, N. Paul Davis
Melanie is always prompt in processing our orders. She goes the extra mile for us and we can always depend on great quality.
Aundria B. GTech Provision Ind.
The Alpha Graphics team continues to provide the highest quality of products and support. I've been using them for over 16 years and have never been disappointed. Top notch outfit!
Linda R. Turbomeca USA - Technical Publications
The team consistently meets our deadlines and provides fantastic service. Recently, we required a special size of card stock. I contacted several vendors who could not support. Alphagraphics had the card stock required and shipped quickly. The card stock was unique in that I sourced it--luckily I thought of Alphagraphics. Your team supported flawlessly.
Theresa B. Airbus Helicopters (General Use)
Shonna was very easy to talk to and knew what I needed. Very experienced and professional.
Dena G. HIGHTOWER SERVICE INC.
We periodically use Alpha Graphics for different projects we have throughout the year. As a local business, we are happy to support other local businesses.
Melissa C. Leland's Wallpaper
Have always provided quality printing with wonderful customer service.
Helen G. Winn Sales
Very responsive. Quality work.
Richard S. MidAmerican Energy Services LLC
Great job! Will definitely return for further graphic needs in the future.
Angel .. Angel.
This is a very well managed facility. We had a very nice lady named Melanie Lavender greet my wife and I as we walked in. Everyone in this facility is very helpful and polite with a hassle free experience. We will definitely be repeat customers
Paul M. Big Daddy & Sons Power Washing
Very good job of important personal requirement.
Reg T. Main Street Inc.
Alexis A. Arlington Family Health Pavilion P.A.
Shonna is amazing! She Responds to me within minutes when I send her email her. She is on point so glad she has my account
Emilie H. AVANTE SALON & DAY SPA
Shonna is a literal rockstar. Every vision I had in paper goods for our wedding was executed perfectly and quickly. She even gave me ideas and fixed minor things without being prompted to do so. I have recommended Alpha Graphics to every single one of my friends getting married. The best customer service, incredible creativity and the friendliest staff that is eager to get your vision on paper! I will use them again in the future without any hesitation!
Hanna B. Hanna Brown
Super easy to tailor the design and fast turn around. My emails are always responded to quickly. Very professional.
Dr. J. Peak Performance Chiropractic
Shonda was able to accommodate readily with fast turnaround.
Steve A. SMI ENERGY
I like having a contact to work with that is available for my questions, concerns, and needs.
Aileen R. PERKINS ENGINEERING
Shonna is absoutely wonderful and always has been it is always a pleasure and so easy to work with her , quick , efficent and knows her customers!!!
Keely K. ROOFING & SIDING SPECIALIST INC.
Exceptional service from the staff at Alphagraphics.
Carl N. Frontier Products Inc.
Even with the transition of your reps; the customer service provided to us has been great. Lynn is our new rep and her customer service is on point with response time and quality and delivery of orders.
Jo A. South Texas Vo-Tech - San Antonio
We had a couple of issues on what we wanted during the design phase which is to be expected but I was impress on how quick the made the corrections and got me the final proofs.
John H. A-Affordable Storage
You looked up my past orders quickly and it only took a short phone call.
Deanna .. Door Tech of Texas Inc.
Simply the best
Joel C. Vision City-Dallas
I am very pleased with the great level of customer service I continue to receive from Shonna. She continues to go above and beyond and we are very appreciative!
Katie F. ELEVATE
Always a good experience. If I do have issues never a problem getting it fixed.
Laurie P. AMERICAN EAGLE BUILDERS INC.
I love the way you guys work hard to make sure everything is right and every project is the best it can be.
Monty B. Crossing DFW The
AlphaGraphics is my Go To for our company printing needs. Melanie Lavender makes the process very smooth and is a saving grace when super busy. I can reach out to her, place an order request, review it and know it will be exactly what we were looking for while also being reasonably priced for our office budget. Thank you Melanie and the entire team for your hard work. We appreciate it!
Susan L. Dirt-Tech Construction & Excavation
YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS
Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.
Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.
HOW DO I GET AN ESTIMATE?
You can fill out an online estimate request form, or call and talk with one of our team members.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?
Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.
DO YOU OFFER DELIVER AND PICK-UP?
Yes, we offer free local delivery and pickup of your projects within our main service areas.
WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.
WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?
Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?
The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.
DESIGN FAQS - ARLINGTON, TX
What’s your goal? A quick print project for an event in a few days? Or an ambitious visual for your innovative idea? Either way, AlphaGraphics can take care of it with our print and marketing professionals.
For quick answers, look at our frequently asked questions below. But if you don’t find what you need, contact us right away for friendly assistance from a professional AlphaGraphics team member.
QUESTIONS ABOUT ORDERS
CAN I GET AN ESTIMATE?
Sure! Call and talk to a friendly team member, or fill out an online form to request an estimate.
WHEN WILL MY ORDER BE DONE?
Usually 24–48 hours from the time of approval. The exception is offset press projects, which take more time. If you need a job done faster, just include your needs in your quote, and we’ll find a way to fit it into our schedule.
DO YOU PICK UP AND DELIVER?
Local delivery and pickup of your projects are free from our main service areas.
QUESTIONS ABOUT FILES
WHAT FILE FORMAT SHOULD I USE?
Our favorite is a PDF (Portable Document Format) with crop marks and a minimum ⅛” bleed. Try a “save as” or export in most design or office software and choose “PDF” as the format. Sometimes, we need the original file if you want us to edit the design.
WHAT RESOLUTION SHOULD I USE FOR PHOTOS AND GRAPHICS?
Use 300 dpi. If you get photos or graphics from the Internet, check the resolution, because often they’re at 72 or 96 dpi--far too low. They’ll look blocky and pixelated if we print them. By the way, don’t save photos in RGB mode, if possible; save them in CMYK. If you can’t save them in CMYK, tell us.
WILL MY FONTS LOOK RIGHT?
What you can do is send your artwork fonts to us as outlined objects in the artwork file. If that doesn’t work in your software, you can package or send us the fonts. If you need help, please call us!
OTHER DESIGN FAQS
WHAT ARE ALPHAGRAPHICS’ PRODUCTS AND SERVICES?
We’re a full-service marketing communications provider. That means you can come to us for services in design, marketing, print, and signs. To see everything we do, check out the What We Offer area.
WHAT CAN YOU ADD MARKETING POWER TO MY PRINT MATERIALS?
WE OFFER THESE MULTI-CHANNEL MARKETING SOLUTIONS:
- Social media marketing
- Websites optimized for mobile
- Variable mapping
- Video editing and production
- MMS and SMS marketing
- QR codes