WHAT OUR CUSTOMERS ARE SAYING
I like using Alphagraphics, I switched almost 10 years ago from another printing company, they were the only ones that not only had better pricing but were also able to help with my logo, better quality and better customer service.
Vanessa R. Physician's Joint Resources (PJR)
Work was well done.
Jay S. Texas Animal Control Association
Alpha Graphics always provides excellent customer service!!
Nancy B. Dental Health Of Arlington
Always love working with Melanie for years
Kelly L. Kelly Lott Productions
Great, quick and very satisfying to my needs
Ernesto S. Ernesto Salas
I like the personal but very professional quality of service that I receive from your sales staff. They are always very helpful and willing to go to the extra effort to make sure I'm happy with the results.
Charlotte M. Louise Heinze Building Co. Inc.
Excellent service and quality. Will definitely be back.
Steve L. Stevie D's Cheesesteak LLC
The representative was very polite and provided good customer service to us.
Estella F. South Texas Vo-Tech - McAllen
Alpha graphics makes very high quality products and their staff is even better. I needed some work done quick and their CSR Craig Oslos took care of my request immediately. I appreciate the quick and easy service as well as the quality of the product I received. Extremely satisfied customer and highly recommend them.
Rene A. Cummins
I greatly value Melanie and her coworkers. They make ordering needed items a breeze and are always a pleasure to work with. The gentleman who delivers is always very courteous and prompt with orders. Great team all around!
Susan L. Dirt-Tech Construction & Excavation
I was dealing with Sandra in the past and was sad that she left, although very happy for her retirement! Switching over to Alex was a breeze and we are very happy with communication and support.
Ashley B. Allergy & Asthma Center of The Metroplex
The product and service you provide meet our requests and requirements. I have in the past had difficulties receiving a response to a quote request or questions regarding products.
Sheilah L. ACF TARP & AWNING
Melanie is the greatest
Steven B. S & T Landscape
Was in a bind. Ran out of envelopes and my old printing company had gone out of business. Had to start from scratch. They made them perfectly and had them to me quicker than I expected. Date they promised was exactly when we got them (and they delivered them too!) Really got me out of a bind!!
Patti B. Summit Industries
Been doing business with AG for years. Consistently excellent quality of work, service and responsiveness and the people are professional and great to work with.
Linda R. Turbomeca USA - Technical Publications
Very grateful for the time and effort put into making this job a success. The brochure looks great.I definitely will use you again.
Karen C. Karen Cooper
easy to work with
Bobby B. Indian Rubber Company
Alpha Graohics did an amazing job. They were quick with our quote, order and delivery was just on time as expected. We will use them for all our printing needs from now on!
Kristy M. Epic Waters Indoor Waterpark
We have always been pleased with the products we receive from Alpha Graphics. They are pleasant to work with and the ordering process has been easy.
Jaime W. FRANKLYN ALEXANDER D.D.S.
great customer service at the counter and through email. options were suggested for the finished product. I loved the result!
Joann N. Joann Neven
I walked in the first time and was greeted by Shanna and her kindness shower she was. Intersted in my needs.. Took care of me and got the product I needed back to me before the time i needed it. Great service
Dr. M. Andritz Separation Inc.
I always love coming to Alphagraphics for my print needs. Melanie is amazing at what she does and is so very helpful and understanding.
Sarah R. AFCU
Quality products every time, very easy to work with!
Liz H. SANFORD OAKS ANIMAL CLINIC
Lynn has always been very helpful.
Brenda G. Doskocil Pet Products
All of my companies use AlphaGraphics for all of our printing needs. We value them as one of our top performing vendors.
Jerry H. Digitalsky Audio Video
I am very pleased with your quality and the price is competitive. Customer service is always wonderful.
Helen G. Winn Sales
Rosie C. The Mount Olive Baptist Church
I've worked with Shonna on two projects and she has been incredible to work with, super responsive and ready to dive in!
Andrea C. Andrea Cardillo
Great follow up. Easy to reach. No hassle, flexible and quick service. Easy to work with. I highly recommend.
Chuck G. Summit Placement Service
I have always received quick and helpful responses.
Rebekah J. WESCO INTEGRATED SUPPLY INC
Shonna has always been very helpful
Dr. K. Matlock Vision Center
Simple procedure to re-order business cards. Thanks!
Brian D. PROPERTY DAMAGE APPRAISERS, INC.
Quick response. Accurate information. Very friendly to work with!!
Shelby F. etc group
Great service, great personnel, reliable and dependable. After many years of service never considered anyone else....Thanks
Joel C. Vision City-Dallas
Very prompt service levels everytime I have used this provider.
Kelly H. Platt College - OKC North (310)
We sent over what we wanted and received exactly what we wanted! Great customer service and fast turnaround!
Megan A. Arlington Independent School -
I asked you to make an adjustment on where to put the perforation on the cards. On the last order, the perforation was too close to the spiral holes. You all did a good job making the correction.
Pam .. ADVANCED KIDNEY CARE
You them for all me printing needs.The best in the DFW area. Fair prices...
Stephen B. MIKAELA ENTERPRISES
Lynn has been great to work with
Bud T. ARLINGTON WEST ROTARY
EMPLOYEES WERE PROFESSIONAL AND COURTEOUS, MY ORDER WAS DONE RIGHT TO MY SATISFACTION AND READY AT THE TIME PROMISED.
Chris A. Remcare Pharmacy
Always a pleasure doing business with your location.
Johnny R. Trinity Review Services
extremely happy with my customer service rep.
Les M. Old Capital Lending
We've been ordering from your company for years and it's been a great experience.
Letishia D. Sleepy Hollow Apartment Homes
Alphagraphics always does a great and quick job! Thanks
Christina H. PMI Property Management
friendly, always proceses our order in a timely fashion.
Robyn F. Wikoff Color Corp.
Lynn was fabulous. She quoted the project quickly and delivery was prompt. We will absolutely use AlphaGraphics for our next event.
Debbie M. Helping Restore Ability
Awesome customer service with Shonna
Kimberly M. JOERNS HEALTHCARE
We appreciate the quick turnaround / delivery of our orders.
Jenny W. ARLINGTON ANIMAL HOSPITAL
Wonderful experience, felt like family. I will be back.
Gladys M. I M Terrell Reunion Committee
quick easy ..perfect everytime
Travis M. Southern Shingles/SRS Distribution
YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS
Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.
Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.
HOW DO I GET AN ESTIMATE?
You can fill out an online estimate request form, or call and talk with one of our team members.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?
Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.
DO YOU OFFER DELIVER AND PICK-UP?
Yes, we offer free local delivery and pickup of your projects within our main service areas.
WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.
WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?
Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?
The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.
DESIGN FAQS - ARLINGTON, TX
What’s your goal? A quick print project for an event in a few days? Or an ambitious visual for your innovative idea? Either way, AlphaGraphics can take care of it with our print and marketing professionals.
For quick answers, look at our frequently asked questions below. But if you don’t find what you need, contact us right away for friendly assistance from a professional AlphaGraphics team member.
QUESTIONS ABOUT ORDERS
CAN I GET AN ESTIMATE?
Sure! Call and talk to a friendly team member, or fill out an online form to request an estimate.
WHEN WILL MY ORDER BE DONE?
Usually 24–48 hours from the time of approval. The exception is offset press projects, which take more time. If you need a job done faster, just include your needs in your quote, and we’ll find a way to fit it into our schedule.
DO YOU PICK UP AND DELIVER?
Local delivery and pickup of your projects are free from our main service areas.
QUESTIONS ABOUT FILES
WHAT FILE FORMAT SHOULD I USE?
Our favorite is a PDF (Portable Document Format) with crop marks and a minimum ⅛” bleed. Try a “save as” or export in most design or office software and choose “PDF” as the format. Sometimes, we need the original file if you want us to edit the design.
WHAT RESOLUTION SHOULD I USE FOR PHOTOS AND GRAPHICS?
Use 300 dpi. If you get photos or graphics from the Internet, check the resolution, because often they’re at 72 or 96 dpi--far too low. They’ll look blocky and pixelated if we print them. By the way, don’t save photos in RGB mode, if possible; save them in CMYK. If you can’t save them in CMYK, tell us.
WILL MY FONTS LOOK RIGHT?
What you can do is send your artwork fonts to us as outlined objects in the artwork file. If that doesn’t work in your software, you can package or send us the fonts. If you need help, please call us!
OTHER DESIGN FAQS
WHAT ARE ALPHAGRAPHICS’ PRODUCTS AND SERVICES?
We’re a full-service marketing communications provider. That means you can come to us for services in design, marketing, print, and signs. To see everything we do, check out the What We Offer area.
WHAT CAN YOU ADD MARKETING POWER TO MY PRINT MATERIALS?
WE OFFER THESE MULTI-CHANNEL MARKETING SOLUTIONS:
- Social media marketing
- Websites optimized for mobile
- Variable mapping
- Video editing and production
- MMS and SMS marketing
- QR codes