WHAT OUR CUSTOMERS ARE SAYING
thank you alphagraphics
All the Alphagraphics staff have been super helpful, patient, and offer good suggestions to help with our products. Turn around time and prices are faster/cheaper than we can do in-house.
Hannah was a pleasure to work with. Very accommodating. Rick is wonderful too.
Product was exactly as expected and the customer service superior!!
I love that staff really helped me to find an option that fit my needs.
Simple and easy. Placed an order last year and needed a reorder. They still had it and had it ready in less than 24 hours.
Thanks for the quick turn around and great design!
Great Customer service by everyone, was surprised when order was delivered. Not expecting at all. Great Perk!
It was very easy dealing with the company.
AlphaGraphics Wilmington is friendly, speedy, well-priced, and they deliver quality products EVERY TIME. Thank you!
we love AlphaGraphics!
Always friendly and prompt.
Every time I have reached out for something, even at the last minute, Alphagraphics has always come through! Would highly recommend them and their team. Kari-Ann is wonderful to work with!
Fast accurate turn around
Kari Ann Smith is a WIZARD! I labored for hours to create a digital design for some business sticker and it still wasn't right. She took it and modified it to perfection in minutes! The finished product it amazing and it has gotten many compliments!
Kari & Debbie are fantastic and easy to work with!
Great job and really helped by getting it done quickly for me.
Love the delivery option!
Great final product, they were very detailed to make sure the quality of my order met their standards.
You respond to emails and complete work in a very timely manner.
First time ordering. Very easy!!
Hannah is wonderful to work with and enormously patient.
Hannah is great to work with!
Staff was very accommodating handling our rush order.
I was quite impressed with the caliber of the advice I received for my project as well as the speedy turn-around time. I appeared on the doorstep with what seemed to me an unreasonable deadline, and AlphaGraphics completed the job early and on budget. Thank you!
Quick and Effcient and Great Work
🤘🏼😎🤘🏼 Y’all ROCK
I'd like my product (rack cards) bundled in portioned fashion so that they can be distributed in countable packages.
The owner Rick Stinson actually came to my establishment and updated my car graphics after 4 years of wear. If looks brand new. Their customer service is beyond, beyond!!
Hannah is amazing!! I have worked with her multiple times, and will continue to reach out to her for my printing/design needs!
Always a good experience!
Alphagraphics is always so fast and accommodating. I can always trust that they are getting things done correctly. We appreciate working with them!
Kari Ann has always gone above and beyond to help me and my Company with all of our last-minute changes and orders. Her dedication and professionalism are greatly appreciated.
Outstanding quality and service! We will continue to use Alphagraphics for all of our printing needs.
Paul is great. Texted him what I needed. A proof appeared via email. I approved. Paid online and picked up. How great is that?
You guys were prompt and very professional. I really appreciate that you guys bring it to us, that is a huge time saver and help to us.
Kari and Rick always go above an beyond to make sure our products are precise and on time! They are the BEST in town!!!!
The creative staff and customer service is ourstanding. The product is quality produced. They are always responsive to our marketing and printing requests.
Great response when a bit of tweaking was necessary!
very profession and top quality
Quick turnaround and quality product.
The shirts we had made came out even better than we expected! We are never disappointed in the final product at alphagraphics.
The staff understood .....better than I did exactly what I needed and worked with the SHORT time frame I had to meet
Print quality and folding was definitely the best it has been this time. Thank you.
AlphaGraphics was able to handle a fairly last minute order with speed and grace. Though I don't recommend sending in things late, I was very grateful for how willing they were to help and the final product was phenomenal.
Always a pleasure to do business with alphagraphics. Love the little gifts are delivery guy brings us with each of our orders. Quality work has always been exactly what we wanted.
Rick Stinson RULES!!!! Hannah is AWESOME, too!!!!!!
The banners were exactly like the proof I was sent and in a very timely manner. The person I got them for has now put them on her office wall.
We are thrilled with the quality of our order. The only issue was with one of the four designs of our note cards. This one design was portrait rather than landscape (so opens from the side rather than the top), and the printed signature inside the card printed on the left side instead of the right side. The proof showed just one example of the inside print, which applied to the landscape version. I hope this makes sense!
YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS
Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.
Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.
HOW DO I GET AN ESTIMATE?
You can fill out an online estimate request form, or call and talk with one of our team members.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?
Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.
DO YOU OFFER DELIVER AND PICK-UP?
Yes, we offer free local delivery and pickup of your projects within our main service areas.
WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.
WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?
Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.
HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?
The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.
WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?
AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.
WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?
OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:
- QR Codes
- SMS and MMS marketing
- Video production and editing
- Variable mapping
- Social media marketing
- Mobile optimized websites, and so much more!
Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.
DESIGN FAQ’S IN WILMINGTON, NC
Whether it’s for a website, building sign, or brochure, the design is the key to providing an engaging experience to your target audience. It requires well-executed planning and communication in order to achieve your marketing goals. Here are some answers to some frequently asked topics that we run into at our Wilmington, NC print center to help you navigate the process!
NUTS & BOLTS OF DESIGN
How does design impact my business and brand?
A strategically designed brand uses imagery and color to create impact and desirability of a product or service. A good design also provides credibility and brand recognition vital to growing sales and visibility.
What goes into creating a design?
Once a brand identity is established our designers take many elements into account when designing. First, our design team looks at your company logo, color and design. After that depending on the size and substrate you choose, they look at typography, color, photography, illustrations, layout, style and content.
What types of products benefit from using design services?
All types of products need good design in order to get noticed. A poorly designed logo, website, or promotional product gives an unprofessional visual that won’t help get the results you’re looking for. Some of our striking graphic design products include logos, corporate identity, large format printing, and brochures.
What do you need in order to start a design project?
We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks as well as resolution set to 300 dpi. To ensure your artwork fonts will print correctly send them as outlined objects in your original file.
How do I get started?
What is your turn-around time?
Once we receive approval, most of our projects take 24-48 hours to complete. Offset printing can take longer. If you need it fast, let us know when you request a quote and we’ll look into our print production schedule.
AREAS WE SERVE
Our Wilmington, NC print center, located on College Road, offers design and printing services in Wilmington and the surrounding communities of Leland, Burgaw, Southport, Shallotte, Oak Island, Rocky Point, Castle Hayne, Carolina Beach, Wrightsville Beach, Kure Beach, and Bald Head Island.