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Design FAQs
Place

3534 S. College Road
Unit I
Wilmington, North Carolina 28412
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YOU'VE GOT PRINTING QUESTIONS. WE HAVE ANSWERS

Wondering how to turn your ground-breaking vision into a high-impact visual? Need a short run print project for your corporate event next week? Whatever the job, AlphaGraphics marketing and print professionals have you covered.

Check out the answers to some of our most frequently received questions below. Don’t see what you’re looking for? Contact us right now and a friendly team member will be happy to assist you.

ORDER QUESTIONS

HOW DO I GET AN ESTIMATE?

You can fill out an online estimate request form, or call and talk with one of our team members.

HOW LONG WILL IT TAKE FOR MY ORDER TO BE COMPLETED?

Most jobs take 24-48 hours to complete once approval is received; though offset press projects take longer. If you’re working within a time constraint, let us know when you call for a quote. We can look at our print production schedule to ensure that you will meet your deadline.

DO YOU OFFER DELIVER AND PICK-UP?

Yes, we offer free local delivery and pickup of your projects within our main service areas.

Design FAQs

FILE DETAILS

WHAT FILE FORMAT IS PREFERRED FOR DIGITAL DOCUMENTS?

We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.

WHAT RESOLUTION DO MY PHOTOS AND GRAPHICS NEED TO BE SET TO?

Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

HOW DO I KNOW IF MY FONTS WILL LOOK CORRECT?

The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.

 Design FAQs

GENERAL QUESTIONS

WHAT TYPES OF PRODUCTS AND SERVICES DO YOU PROVIDE?

AlphaGraphics is a full service marketing communications provider, and offers a wide range of print, marketing, design, and sign services. To see a full listing of our services, check out the What We Offer area of our website.

WHAT TYPES OF MARKETING TECHNIQUES CAN YOU ADD TO MY PRINTED MATERIALS?

OUR MULTI-CHANNEL MARKETING SOLUTIONS INCLUDE:

  • QR Codes
  • PURLs
  • SMS and MMS marketing
  • Video production and editing
  • Variable mapping
  • Social media marketing
  • Mobile optimized websites, and so much more!

 

Call our team today to learn more about the tools we can use with your printed communications to improve your ROI.

DESIGN FAQ’S IN WILMINGTON, NC

Whether it’s for a website, building sign, or brochure, the design is the key to providing an engaging experience to your target audience.  It requires well-executed planning and communication in order to achieve your marketing goals. Here are some answers to some frequently asked topics that we run into at our Wilmington, NC print center to help you navigate the process!

NUTS & BOLTS OF DESIGN

How does design impact my business and brand?

A strategically designed brand uses imagery and color to create impact and desirability of a product or service.  A good design also provides credibility and brand recognition vital to growing sales and visibility.

What goes into creating a design?

Once a brand identity is established our designers take many elements into account when designing.  First, our design team looks at your company logo, color and design. After that depending on the size and substrate you choose, they look at typography, color, photography, illustrations, layout, style and content.

What types of products benefit from using design services?

All types of products need good design in order to get noticed.  A poorly designed logo, website, or promotional product gives an unprofessional visual that won’t help get the results you’re looking for.  Some of our striking graphic design products include logos, corporate identity, large format printing, and brochures.

What do you need in order to start a design project?

We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks as well as resolution set to 300 dpi.  To ensure your artwork fonts will print correctly send them as outlined objects in your original file.

How do I get started?

It’s easy, simply fill out an online estimate request form or contact us to speak to one of our customer service team members.

What is your turn-around time?

Once we receive approval, most of our projects take 24-48 hours to complete.  Offset printing can take longer. If you need it fast, let us know when you request a quote and we’ll look into our print production schedule.

 

AREAS WE SERVE

Our Wilmington, NC print center, located on College Road, offers design and printing services in Wilmington and the surrounding communities of Leland, Burgaw, Southport, Shallotte, Oak Island, Rocky Point, Castle Hayne, Carolina Beach, Wrightsville Beach, Kure Beach, and Bald Head Island.

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